Stay connected wherever you travel. With an Airalo eSIM (digital SIM), stay connected easily in 200+ destinations worldwide. No roaming fees or hidden costs — just easy, affordable, global connectivity.What is an eSIM?An eSIM is like a SIM card, but digital. It's built into your phone and functions just like a physical SIM.Instead of having to go hunt for a physical SIM card, you can purchase an eSIM directly from the Airalo app, install it on your device, and instantly connect to a mobile network at your destination.What is an Airalo eSIM plan?An Airalo eSIM plan gives you access to mobile data, call, and text services. Choose between local, regional, or global eSIM plan to get online in 200+ destinations.You can also choose between Airalo's Unlimited packages for peace of mind, or choose a specific data package, over a number of days.Simply download the Airalo app, purchase your chosen eSIM, install it on your device, and connect to a mobile network when you arrive at your destination!How does it work?Install the Airalo app.Purchase an eSIM plan for your travel destination.Install the eSIM.Turn on your eSIM and connect to the internet upon arrival.Airalo eSIMs are available for 200+ destinations, including: United States eSIMUnited Kingdom eSIMTurkey eSIMItaly eSIMFrance eSIMSpain eSIMJapan eSIMGermany eSIMCanada eSIMThailand eSIMPortugal eSIMMorocco eSIMChina eSIMEurope eSIMSouth Africa eSIMUnited Arab Emirates eSIMWhy choose Airalo?Our core values (empathy, ownership, innovation, trust, growth, and customer-first) dictate everything we do.We are fully transparent about our eSIMs and prices, including the data cap and reset for our Unlimited packages.We are the eSIM pioneer and over 30+ million users trust us.Why travelers love Airalo:Fast and efficient multi-lingual customer support.Flexible and affordable data packages, including Unlimited eSIMs.No hidden fees or surprise roaming charges.Unlimited eSIM packages with no hotspot limit.eSIM options for calls, text, and phone numbers.eSIM FAQWhat does an Airalo eSIM package come with?An Airalo package comes with a fixed amount of data (e.g., 1GB, 3GB, 5GB, etc.) valid for a specified time period (e.g., 7 days, 15 days, 30 days, etc.). You can also choose Unlimited data packages for a specified period.Airalo also offers calls, texts, and a phone number for 30+ destinations.If you run out of data or your validity period expires, you can top up your eSIM or download a new one right from the Airalo app.How much does it cost?eSIMs from Airalo start from US$4.50 for 1GB of data.Does an eSIM come with a number?Some eSIMs come with a phone number so you can call, text, and access data. Check your eSIM description for details before purchase. What devices are ready?You can find a regularly updated list of eSIM-compatible devices at this link: Who is Airalo best for?Anyone who travels, whether it's for business or vacation.Digital nomads who need to stay connected to work while abroad.Crew members (e.g., seafarers, flight attendants, etc.) who need to stay connected while they travel.Anyone who wants an easy and affordable data alternative to their home network.Can I use my SIM card at the same time?Yes! Most devices allow you to use multiple SIMs and/or eSIMs simultaneously. You can keep your primary line active to receive text messages, calls, and 2FA authentication (but remember, they'll be subject to roaming fees).Happy travels!–Learn more about eSIMs and Airalo:Airalo Website: www.airalo.comAiralo Blog: www.airalo.com/blogAiralo Help Center: www.airalo.com/help Join the Airalo community! Follow @airalocom on Instagram, Facebook, YouTube, TikTok, Twitter/X, and LinkedIn.Privacy Policywww.airalo.com/more-info/privacy-policyTerms & Conditionswww.airalo.com/more-info/terms-conditions
Written by the business, not verified by us.Airalo (airalo.com) has a 3.0 out of 5 rating on OK.one, based on 989 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 68% of negative reviews; Reviews mostly discuss User experience, Product, App. Last updated 2026-10-24.
Reviewers had a great experience with this company. Customers frequently praise the very simple setup process and mention that the mobile application is exceptionally easy to navigate when traveling around the world. Many people also note that the internet connection remains remarkably reliable and fast across multiple international destinations. Some reviewers were not happy with occasional connection drops, unexpected service failures, and general difficulties when trying to activate their digital cards. Consumers additionally pointed out that the online customer support chats could sometimes feel entirely unhelpful, slow, or unable to properly resolve complex technical issues.
Auto-generated from all reviews of this business. For reference only.Excellent connections, easy access and reliable services
Hi! Smooth connections and easy access made your travels simpler, and we're glad Airalo was a reliable companion along the way. Your trust means a great deal to us, and we'd love to be part of your next trip!
When ever I out the eSIMs I never get to use them. This is so complicated .getting the code going back and forth to the page to insert the information. There must be an easier way
Hello Denesia! We’ve sent you an email so we can check if your eSIM is working now and better understand which part of the setup felt difficult. Please check your email when you have a chance. We’re sorry the process felt complicated. We know it can be frustrating to switch between steps when you’re trying to get connected. Thank you for sharing this with us. Grace – Customer Advocacy
I have uninterrupted access to services when I travel so that I can communicate promptly to my counterparts. The application is easy to use and any issue that may arise, prompt resolution is provided.
Hi! Staying connected and getting a quick answer when a question comes up can make travel much easier. Thank you for trusting Airalo on your journeys. We'd love to be part of the next one!
Hi! An easy experience with your eSIM makes travel that much simpler. Your kind words and trust mean a lot to our team, and we'd love to join you on another journey!
At first it seems I had AI and they were giving me an incorrect # to insert in sim when I ordered it. Once I was transferred to a human agent, he gave me thr instructions. Today i landed and it didn't work and on what'sapp, he was able to help me set it up. Thank you. For the other day, 4 star is because on October 20, it took a long time of working with automated what'sapp until I got someone to give me the proper directions. I like that they respond immediately.
Hello! A human agent can be requested at any point in a chat, with instant routing to our 24/7 Customer Support team. We're glad you got your eSIM set up after landing, and we're sorry it took time to reach someone on WhatsApp. Thank you for choosing Airalo, and may the rest of your travels go smoothly!
I’ve used Airalo twice and so far it’s been great! I’m travelling to a few countries next week and I plan on using Airalo again with my friends!
Hi! Two easy trips with Airalo and plans to use it again next week are lovely to hear. Your trust means a lot to our travel-loving team, and we'd love to join you and your friends on the journey!
Hi! Having an eSIM ready for your travels makes getting connected feel simple. Your trust means a lot to us, and we'd love to join you on the next journey!
Hi Dan, Thanks for letting us know, and sorry you had trouble connecting. I know that's frustrating. On our end, everything looks good with your eSIM now. A couple of quick things to try if you face issues: restart your device and manually select the network in your phone's settings (turn off automatic network selection and pick an available carrier). If you're still having trouble, please reach out through the in-app chat. Our live human agents are available 24/7, so just ask for an agent and you'll be connected right away. Elena - Customer Advocacy
Hey! Having an eSIM you enjoy using across Asia and Europe makes travel easier. Thank you for choosing Airalo and taking us along on your journeys. We'd love to be part of the next one!
Excellent experience, sort my call connection problem..thank you
Hey! We're pleased the call connection came together and made for an excellent experience. Your trust means a lot to us, and we'd love to be part of your next trip!
Good services whenever I used
Hi! Having Airalo eSIMs along on your trips is a lovely vote of confidence. Thank you for choosing us whenever you travel, and we'd love to join you on the next one!
Always use these e-sims when travelling, their online support is fantastic too and super responsive.
Hello! Taking Airalo eSIMs on every trip and finding our support team so responsive is wonderful to hear. Your trust means a lot to us, and we'd love to join you on the next journey!
Amazi g service, quick and kind. The process is much clearer than in the past. Yet its not 100% smooth everytime I buy it and need reminder on how to activate to avoid any mistakes.
Hi! A live agent can guide you through activation in the Support Chat, whenever you need a hand. The quick, kind service and clearer process you described are lovely to hear. Thank you for choosing Airalo, and may your next trip be just as smooth!
I had the Europe esim as we were travelling to multiple cointries in the Europe region. Overall experience was good however I had a lot of trouble connecting at the beginning of our trip. I found Airalo's help facility very good and prompt. That said, I do not know what I would have done if I did not have the benefit of an alternative WiFi source. I had done all the steps as directed but the esim would not connect. The help desk provided alternative Access Point codes and various other tricks to eventually get connection. Thereafter it worked a treat - even when we travelled into different countries.
Hi! Sorry the start of your trip was interrupted. You can return to your Support Chat conversation and request a live agent there if you need more help. Thank you for telling us, and we wish you many easy journeys ahead!
Hello! Patient, helpful guidance can make a trip feel much easier. Your kind words mean a lot to our team, and we'd love to travel with you again!
This was my first experience with esim and I am very satisfied. I had to manually install the esim everytime (I have an older phone) but it worked seamlessly in several countries. I always had good service/reception. I'm a very happy customer.
Hello! A smooth first eSIM experience and good reception across your travels is a great start. We're grateful you chose Airalo, and we'd love to join you on the next journey!
Hi! We're happy our help made your Airalo experience easier. Your kind words mean a lot to our team, and we'd love to join you on your next trip!
Use directions should have been clearer Also, 1 day afd packages should be available
Hi! A human agent can guide you through the setup in the Support Chat. One-day packages would be useful for short trips, and we appreciate you raising both points. Sorry for the hassle with the directions, and thank you for telling us. Wishing you an easy journey ahead!
Overall, this is a great product! But I do have issues when transitioning from Wifi to cellular where the cellular appears to be working (i.e. 5G with 4 bars, but there’s no service. I have to physically turn off the esim and turn it back on for it to work.
Hi! Refresh the connection by turning Airplane Mode on, then off. If you still see 5G bars without service, open the Support Chat and request a live agent to go through your line with you. We’re glad Airalo has been a great part of your travels, and we’re sorry for the hassle during the Wi-Fi-to-cellular switch. Thank you for telling us, and here’s to smoother connections on your next trip!
Hello! Knowing your eSIM kept you connected reliably makes us glad to be part of your travels. Thank you for choosing Airalo, and we’d love to join you on the next journey!
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