Airhub eSIM

email support great

I haven't used the eSIM yet, but email customer service support for my questions was excellent! Many thanks to Kumar for the help.

i had troubles with the qr code not…

i had troubles with the qr code not working when i scan it.. i tried to resend it to my email but that qr code didn't work either so i contacted the support through whatsapp. it was quick, easy and after about 15mins, i had my esim ready thanks to them sending me a new qr code!! great service!

Excellet eSIM supplier

I have tried a few eSIM suppliers, and this is the best I have used so far. I had an issue with one of the eSIMs I purchased (ending up being my fault - I had used all the data) and got great support from Kumar.

I ordered an eSIM for Switzerland

I ordered an eSIM for Switzerland. There were some issues in the beginning, but the customer service (Christina and Justin) is amazing: super rapid, helpful service. I was able to resolve my issues in minutes.

E-Sim never worked

I had bought, installed and activated 3 E-Sim cards for Canada. When I arrived in Toronto, I switched my Iphone services, as I usually do with E-Sim cards. They showed errors on all 3. After multiple back-and-forth, with screenshots with customer service over several days, it still didn't work.

The customer service is helpful

Help with unlocking the SIM card

Very kind and helpful.

I am not one who generally writes…

I am not one who generally writes reviews about service companies however in this case I will make an exception. The eSIM service in England and Paris has been extremely unreliable, a real hassle, and completely unacceptable. Such service would be a fast road to bankruptcy. I contact the help desk many times and while they were responsive they never provided a real fix. I will recommend or advise anyone- avoid.

Good affordable plans as per need...

Good affordable plans as per need... Good speed Good and prompt customer care services.

Airhub assistance

I was using Airhub for a couple of months now (very reliable) and I have an issue with activating my new data plan. Christina from Customer Care was quick to assist and she was assisting me patiently while working through my issue. Definitely a recommendation for travel sim.

Parto did a great job

Parto did a great job helping to sort our Esim issue. We were anxious when it did not work the first time and had to be issued a new one after attempting to reinstall our original. He answered all our questions in a timely fashion to get us up and working. We were very happy with the great customer service he provided. Bob

Incredibly helpful

I had a great experience with the customer service. Christina G was incredibly helpful and responded very quickly to all of my questions. She resolved the issues I was having with my phone line and the activation of my eSIM quickly and efficiently. I’m very happy with the service and would definitely recommend it. Thank you, Christina G for the great assistance!

Awsome service

Was having issues with the eSIM…

Was having issues with the eSIM settings and Christina J was awesome going above and beyond to walk me through the process. Will definitely recommend their product as it comes backed with prompt, friendly and effective customer support!

Worst eSIM provider in the market

They are scammers. Do not fall for larger data pack or low cost. I had the worst experience of eSIM use with Airhub.

Thanks Christina J For helping me to…

Thanks Christina J For helping me to solve my problem, my eSIM was blocked by the network I dont know why, i lost a week without internet and she solve it I was wondering If I will get another week with internet and data when my plan is over…

eSIM

I had a tough time connecting to eSIM. However Christina C helped me throughout. Thank you Airhub and Christina for the wonderful job you do.

I purchased a 4-day unlimited Greece…

I purchased a 4-day unlimited Greece eSIM for $12. It stopped working after approximately 33 hours. To make things even more confusing, my confirmation email stated the plan was only valid for 1 day, despite it being advertised and sold as a 4-day plan. Customer support’s solution was to repeatedly negotiate the refund down rather than simply refunding the unused portion of the service. I was offered 10%, then 20%, then 50%, and finally a 5% discount code for a future purchase—as if I’d want to buy from them again after this experience. The issue was never properly resolved, and I was left paying for a service I never received. The support team was polite, but the company’s approach to resolving the problem was extremely disappointing. I won’t be using Airhub again, and I certainly wouldn’t recommend them to anyone looking for a reliable travel eSIM.

Great support Christina MV

I am using airhub esim almost a year. Now I have some issue with connection and Christina MV help me a few time. She is great support and always helpful. Thank you Christina MV

Fast and efficient tecnical support …

Fast and efficient tecnical support rendered by Ms. Christina K, when I encountered e-sim that I purchased cannot be downloaded. Live chat is of great help.