AirTalk Wireless (airtalkwireless.com) has a 3.1 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 49% rate it 4 stars or higher while 41% give 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
B
Brenda Cardillo · 2 reviews · Experienced 2026-07-31 ·
★★★★★
The ease of applying made it a…
The ease of applying made it a wonderful experience except I do not know how to upload my license and my old phone carrier, I do not have my account # or my pin which is making it difficult for me to complete this application!
The phone keeps overheating and the screen is streaking bad
J
John · 4 reviews · Experienced 2026-07-28 ·
★★★★★
If your in a hurry for phone
If your in a hurry for phone, don't hold your breath! It's been 2 weeks fedex is ready for package but it's to call fedex and have pick up package.
Oh well it's all free, so i can't really complain.
T
Tyesha Sams · 1 review · Experienced 2026-07-27 ·
★★★★★
Great
Great, place to get a free iPhone easy sign up process
A
April · 2 reviews · Experienced 2026-06-28 ·
★★★★★
Their over all phone service is good
Their over all phone service is good, however the customer service is horrible! IF you're lucky enough to reach someone via email or phone they seem to know nothing about how to handle issues or they simply do not care.
I wanted to have my number that I had for many years ported in so I emailed support after getting a rapid busy signal for days. They said it was in process and just "be patient" which I tried to do but after a few days hearing nothing I emailed again and again with no reply. My calls were all met with the rapid busy signal. Well, I ended up losing my number (attached to all of my accounts) because of their careless, incompetent support.
I believe it's because they serve people on government services they feel they can dismiss them and their issues and get away with it, There are multiple agencies that handle such issues.
S
Savage Marie · 1 review · Experienced 2026-07-28 ·
★★★★★
It doesn’t want to accept my social…
It doesn’t want to accept my social security number
E
Erain Franklin · 4 reviews · Experienced 2026-07-25 ·
★★★★★
Not one person who works at this…
Not one person who works at this company will their job the phone 🤳 runs very slow it started a couple of months ago the internet buffs so bad that when you're trying to dial a phone 🤳 number it takes to 20 40 seconds for it to connect the call 🤳 to even hear 👂 a dial tone so I decided I will call these people today the boy and girl blamed it on me after I told the boy girl that I don't use your phone 🤳 for the internet because I have another Android that I used for the internet the boy said use up all your data the boy didn't listen 👂 to what I said I don't use the Internet only to make calls and it takes 30 to 40 seconds before the call 🤳 will even connect to give you a dial tone the boy said you used up all the data I would not recommend this company to anybody that boy wanted to argue it was a waste of time the boy was so disrespectful it was unnecessary drama dealing with that boy today then call🤳 back girl wanted to argue about how you pronounce my name when I told her she was pronouncing it wrong just call me by my last name she had a temper tantrum she put the call 🤳 on hold so I cussed the girl out for being so disrespectful for no apparent reason who has a temper tantrum because you pronounce someone's name wrong and they ask you to call them by their last name Miss Days you can pronounce Days because it's seven Days in week or like Days Inn like the motel it's spelled the exact same way these people are so unprofessional for no apparent reason it comes from being miserable and bitter in their own personal lives they bring it into the workplace 👎👎👎👎👎
I wanted to give a zero star, but that system doesn't let me. I hope people read this before enrolling. I've been trying to contact customer service by email, by phone, and even online through their chat, but they do not respond. It seems as if they were fake and just want to have your personal information.
One thing I love airtalk is they give 101 percent of helping their costumer for their effort of good customer service.
A
Acebeat · 1 review · Experienced 2026-07-25 ·
★★★★★
I just started through air talk
I just started through air talk with lifeline which I didn't no there was more companies that accepted lifeline so I changed to air talk an it was great I got a free phone which is mehh but free is free the other company wouldnt so it was better but it's pretty good so far but I'm just finishing the first month so it's hard to tell I do wish the phone was at least a little better you can't even take pictures really not unless you everything to be blurry the service seems decent but the phone is only 4g so not sure if the 5g is good or not. It's free so I'm kinda just dealing ill probably look into getting an unlocked phone or something it's just so slow and I literally can't take any kind of decent pics with one I'm using it could be worse they have phones that are a reasonable price so if u have a little money u could get a better one instead it's a decent company an it will save ya money
A
Allen Shackleford · 2 reviews · Experienced 2026-07-24 ·
★★★★★
Great understanding the situation…
Great understanding the situation resolving the problem Ashton recognition problem solving
a
antonio · 1 review · Experienced 2026-07-22 ·
★★★★★
I put all my info on the application…
I put all my info on the application then it said erro now fill out this form
worst company ever just sends the correct one the first time
I signed up for this service sometime ago they require you to keep the service for 6 months. I selected the A67L phone which was a big mistake do to the phone. Not working properly interfering with me using the service. The phone lags to the phone it skips between pages on it's own takes me a few minutes. To be able to get to the app on it I've selected if I can even get there. I wouldn't recommend this phone to no one it's a waste of your time. Tried turning it on and off still no better. It's so bad I'm going to have to switch service. Since I don't want to go through the hassle of repeated trying to get the phone. On the right app selected do not get this phone from them. This makes no sense they don't help you with the issues either. Never had a phone that lagged so bad to the point. You select an app then have to wait. To see what comes up trying to clear I don't know about the other phones from here. This one isn't work it at all the phone is no good and they need to stop. Giving it out to ppl that's how bad it is.
R
Ry · 1 review · Experienced 2026-07-23 ·
★★★★★
Airtalk is the worst
Airtalk is the worst. I wish I was kidding good luck getting ahold of someone for customer service.
Sophie Peter · 1 review · Experienced 2026-07-01 ·
★★★★★
Like it help out a lot
C
C · 11 reviews · Experienced 2026-07-20 ·
★★★★★
Good Luck, if you need a reliable line of communication with medical professionals, do not use Airtalk Wireless.
On Monday, I received am email from my doctor that they've been trying to get a hold of me since Friday. But my phone says it is no longer In service. So I call the company and they tell me that They no longer have coverage for my area And there there's nothing they can do. Since then. I've been trying to get a port out number. I've been on hold for 4 hours Today when i should have been undergoing treatment but missed out on a cancelation spot Because no one cared to get ahold of me and say we no longer carry coverage in my area. I've had you for over a year That is bogus. the fact that you guys will not provide me A port out pin After telling me that you could not provide me a service Is ridiculous.