Akusoli

Hello Gina, Thank you so much for your kind words and for leaving us a 5-star review. We really appreciate you taking the time to share your experience with Akusoli. Akusoli Support Team

Hello Winnie, Thank you for your 5-star review and for sharing your thoughts with us. We truly hope you’ll be happy with the results, and we appreciate you giving Akusoli a try. Akusoli Support Team

Hi Elinor, Thank you for your 4-star review and for sharing your feedback with us. We’re glad to hear you found it “push button easy” – that’s exactly the kind of experience we aim to provide. If there’s anything we can do to make your experience even better, please feel free to let us know. Best regards, Akusoli Support Team

Hello Jeannine, We apologize if this has inconvenienced you in any way. We understand that too many additional add-ons can be frustrating, and this is not the experience we want you to have with Akusoli. We'll make sure to do our hardest to review this and address your concerns as soon as we can. Our team is already looking into this matter to see how we can improve the experience for you and other customers. Thank you for your feedback, it is much appreciated and helps us grow. Akusoli Support Team

Hello Joyce, We’re sorry to hear that you haven’t received your insoles yet. We are investigating the details of your case and will get back to you as soon as possible. Please keep an eye on your email for updates or for any information we might need along the way. Thank you for your patience. Akusoli Support Team

Hello Daryl, We have thoroughly reviewed your case and can confirm that our customer support team is investigating it. Please feel free to reach out if you have any additional questions; we are here to assist you. We greatly value your feedback and appreciate your patience as we worked to address your concerns. Your experience is instrumental in helping us improve and grow as a company. Thank you once again for your support in our ongoing development and learning process. Best regards, Jade Torres Akusoli Customer Care Manager

Hello Vivien, Thank you for taking the time to provide your feedback. We sincerely apologize for any inconvenience caused by the upselling and pricing experience you described. We have noted your review on Trustpilot and are looking into this internally to better understand what happened and how we can improve. We truly appreciate your patience and input. Wishing you a pleasant day ahead! Akusoli Support Team

Hello Edgar, Thank you for taking the time to leave us a 4-star review and for your kind words about the ordering process – we’re glad to hear that part was perfect. If you have any further feedback once you’ve had more experience with our products or service, we’d really appreciate hearing it so we can continue to improve. Thank you for choosing Akusoli. Akusoli Support Team

Hi Casey, Thank you so much for your 5-star review and for sharing that you found it easy to order – we really appreciate your feedback. Akusoli Support Team

Hello Cheryl, Thank you for taking the time to share your feedback and for leaving us a 4-star review. We’re sorry to hear you have concerns and understand how important it is that your purchase meets your expectations. We have noted your review on Trustpilot and are looking into your experience. Please keep an eye on your email for any updates or requests from our team. We truly appreciate your patience and trust in Akusoli. Akusoli Support Team

Hi Pat, Thank you so much for your 5-star review and for choosing to order more after trying your first pair. We’re really happy to hear that you find them very comfortable to wear. We truly appreciate your support and trust in Akusoli. Akusoli Support Team

Hello Craig, Thank you so much for sharing your experience and for recommending our insoles to your friend – that means a lot to us. We’re really glad to hear that both you and your friend are enjoying them and have had such positive results. Thank you again for your trust and support. Akusoli Support Team

Hello Malcolm, Thank you so much for sharing your experience and for the 5-star review. We’re delighted to hear that your Akusoli insoles have helped improve your comfort, mobility, and the amount of time you can stay on your feet. Knowing that they are making such a positive difference for you truly means a lot to us. Thank you again for choosing Akusoli and for taking the time to leave this feedback. Akusoli Support Team

Hi Barb, Thank you so much for your 5-star review and your kind words about our product! We’re really happy to hear that you’re enjoying it. If there’s anything else we can do for you in the future, please don’t hesitate to reach out. Akusoli Support Team

Hello Anita, Thank you so much for your 5-star review and for sharing your feedback about the quick ordering process. We truly appreciate you taking the time to rate your experience with Akusoli. Akusoli Support Team

Hi Maria, Efforts have been made to connect regarding your Trustpilot feedback; however, a response has not yet been received. Should you wish to discuss your experience further or require additional assistance, please reach out directly via https://akusoli.com/contact-2. This will allow for a private review of your case and facilitate a resolution. When contacting, kindly use the subject line: Trustpilot - Akusoli and reference your review. This will help in swiftly locating your case for continued support. Thank you for your valuable feedback. Addressing your concerns is a priority, and assistance is available whenever you are ready. Best regards, Jade Torres Akusoli Customer Care Manager

Hello John, Thank you for your 5-star review! We’re happy to hear that your experience with Akusoli was easy and pleasant. Akusoli Support Team

Hello Sheila, Thank you for your review and for sharing your feedback about the add-on prompts. We’re sorry for any frustration this may have caused. We are already looking into this and will take your comments into account as we review our process. If your review is not linked to an order, please provide your order information (email, order ID, or name) so we can better understand what happened. Thank you for your patience. Akusoli Support Team

Hello John-David, Thank you so much for your 5-star review. We’re delighted to hear that your delivery arrived on time and that the insoles are a good fit for you. Thank you for choosing Akusoli. Akusoli Support Team

Hello, Thank you for your feedback and for taking the time to leave us a review. We’re glad to hear you found Akusoli easy to use. If you ever have any questions or need assistance, our customer service team is here to help: https://akusoli.com/contact-2 Akusoli Support Team