alicemushrooms.com (alicemushrooms.com) has a 4.7 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
The product is great, really helps to improve my mood on a daily basis. Their customer service was experiencing some delays recently, but they still were very friendly and made a point to fix my issues when they arose. Will be getting more chocolate for sure!
They were very helpful with my shipping situation, they resolved it quickly and friendly
Always a pleasure to work with your customer service team. I’ve had to reach out twice and both times things were taken care of immediately. I appreciate that and the professionalism of your company. I know the customer service team won’t be as great without a company behind them that cared about their customers!
There was a hiccup with the delivery in the product given the oppressive heat and I emailed Alice and they replied quickly and made the situation right immediately!
Alice Party Trick Mushroom Chocolate was a fun surprise! The chocolate tastes great, with no strong mushroom flavor, and it provided a pleasant, uplifting experience. It was smooth, enjoyable, and exactly what I was hoping for. I'd definitely purchase it again!
I really like the chocolates they actually seem to work for energy and rest. The only problem is that there is a big discrepancy in their shipping process: SavedBy Shipping Assurance costs $14.97 plus an extra $9.99 This makes absolutely no sense as the chocolates are already very expensive. After this order I will decline from ordering any further products.
The 3-star rating is strictly for the shipping method, not the flavor. The chocolate itself is delicious—I previously bought a tin at Sprouts and loved it so much that I ordered a 4-box bulk supply online for $129. Unfortunately, summer transit in Southern California completely ruined this premium purchase. The package shipped on May 9th and arrived on May 12th. It sat on my porch for a maximum of 3.5 hours (delivered between 12:40 PM and 4:17 PM) The cooling ice pack was completely melted into a bag of warm water. The chocolate was entirely liquid, and the ingredients had separated. Even after letting it solidify in the fridge, the oils and cocoa solids remain separated. The texture is ruined, and there are no longer defined squares to break off. If you live in a hot climate like Southern California, do not order this online during warm months unless you are home the exact minute it arrives—even then, three days in a hot delivery truck might kill it anyway. Buy it in-store instead. I have sent photos and left messages for customer service. I am currently awaiting a refund or a replacement sent with proper, heavy-duty cooling insulation.
great product! love these!
When I first started I ordered incorrectly. When I told you, you didn’t charge me for the new correct order. A few months later I wrote you my glucose had risen and I needed to opt out. You made it very easy for me I appreciate your quality and kindness
We're so happy that we could help! Thanks so much for your review :)
I missed the deadline - totally my fault and Alice's still came through for me. I really appreciate the excellent customer service. Their chocolates really help me focus and I notice a difference. It's always quick shipping too.
So glad we could help and that you're feeling the benefits of functional mushrooms! Always here :)
Great product with a small team doing there best. Helped me when their product came damaged by replacing it without issue.
Thank you so much for your support!
Great experience with customer service always! The product is phenomenal — my two favorite things combined, and to top it off they aid my functionality. What can I say but I am an extremely content customer.
Customer service is phenomenal! Quick response, understanding and friendly. Love the products also.
Alice mushrooms knows what they are doing and has amazing & outstanding knowledge of functional mushrooms. I not only love the company & products but I love being able to learn from their site/blog.
Excellent communication and speediness in reply.
61 reviews matching