Perfect customer service and everything…
Perfect customer service and everything overall.
About Allchinabuy
Data updated- Website
- allchinabuy.com
- Category
- Business Services
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 41 reviews
- Replies to negative
- 100% (36/36)
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Is Allchinabuy legit?
Allchinabuy (allchinabuy.com) has a 4.1 out of 5 rating on OK.one, based on 178 user reviews collected here. It is listed under Business Services and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; 41 of them were added in the last 12 months. Last updated 2026-10-25.
What people say
Customer service is amazing and they…
Customer service is amazing and they are very fast with everything.
🤩🤩🤩🤩🤩
Great products, Quick delivery and a fast answering staff🤩
The best on the internet
I am stuck at the verification that i…
I am stuck at the verification that i am not a robot
Reply from Allchinabuy2025-07-31
Thank you for your honest review, If you encounter any issues that require assistance, please try contacting our customer service for help. They will provide you with the most professional guidance.
Very good and fast shipping
Very good and fast shipping So I bought a haul and received very fast in about 3 weeks. Very good quality. Love it. 10/10 experience!
Great experience
Its really comfortable to use and very great. Customer service is good and fast. Nice app
Very good customer service
Very good customer service, they take the time to help you and they not let you down if you have any issues with something
great customer support
great customer support and very good prices with lots of choice for articles. i recommend buying
Very good website and neat
I contacted customer service and they helped a lot
I contacted customer service and they helped the whole time. There was a very kind person named Cici and I don't know what I wouldve done without them. I have bought a few hauls from ACB and would recommend to anyone :)
Hidden Fees on Currency Conversion
Actually its a very good agent overall. however, I noticed that when paying directly or adding money to the wallet, the funds are converted from CNY to USD using an exchange rate with about a 15% markup. this is pure rip-off. Unfortunately, there’s no way to avoid this currency conversion, as the money is always converted first. I recommend using other agents such as CSSBuy.
Reply from Allchinabuy2025-07-31
Please feel free to contact us directly at [email protected] with your order details. Our team will promptly review your case and investigate the status of your parcel. Thank you for your patience — we’re here to help and will do our best to resolve this for you as soon as possible.
best agent
They answer questions fast and give good solutions. They helped figure out a good line to ship my item and the lowest cost possible. in my opinion this is by far the best agent to use.
Customer service is great and helpful
Error concerning payment, and lack of communication (possible scam)
I placed an order on their website on April 28 and paid through Trustly, which processes payments via bank transfer. After completing the payment, the site confirmed it was successful and told me to refresh the page. However, after refreshing, it still showed “payment pending,” and a day later, the status hasn’t changed. I’ve contacted the customer support email listed on their site but haven’t received any reply. Another thing is that the money already has been withdrawed from my bank account. I’m very concerned about where my money is, and I’m frustrated by the lack of response. Think twice before ordering from here.
Reply from Allchinabuy2025-07-31
We’re truly sorry for the inconvenience it has caused. Please feel free to contact us directly at [email protected] with your order details. Our team will promptly review your case and investigate the status of your parcel.
Refunded/returned my items without…
Refunded/returned my items without questions and am satisfied
Everything went fine
Everything went fine, good quality products. One products came after 1.5 week in the warehouse so I had to wait a bit longer but it’s ok.
Great customer service and reliable
Super amazing company, have spent so much money with them!
Super amazing company, hands down the best company for ordering goods from overseas. The products I order always get to the warehouse very quickly, QC photos are always taken very speedy as well, and I know my products are in good hands while they ship to me here in Canada. The shipping prices are very competitive too. I'm overall very glad with my experience on AllChinaBuy. Highly trusted.
Fraud all the way
Fraud all the way. Do not buy from them. Package never came. Kept claiming more and more freight.
Reply from Allchinabuy2025-04-07
We sincerely apologize for any misunderstandings you may have regarding AllChinaBuy. We take your issue very seriously. Please try contacting [email protected], and our customer service team will prioritize addressing your concern.
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