All My Sons Moving & Storage (allmysons.com) has a 3.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Home & Garden and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
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Heather Marie · 1 review · Experienced 2026-07-31 ·
★★★★★
First time using a moving company so I…
First time using a moving company so I don’t really have anything to compare it to, the people I spoke to on the phone before the move were all very polite, they arrived on time, called when they were on their way, they were all very kind and did what they were there to do. On the phone they said they would pack the kitchen for me but I ended up telling them I would do it since I didn’t have anything else to do anyways and they gave me boxes and packing paper to use which was nice. They forgot their tools so I had to leave my daughter’s bed but thankfully I had someone else that was able to help me with it later. Overall the experience was fine and I was thankful for their help.
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Matthew BlackHawk · 1 review · Experienced 2026-08-01 ·
★★★★★
Movers Amazing, Administrative Team horrible
The movers were amazing! The administration team or front end sucks. I scheduled a move a month out, the operations team called me 2 days before my move to let me know that no deposit was placed when I already paid. Then they apologizes and tells me they will be in touch. Literally 24 hours prior to my move I had to call them and ask when is my move and they finally tell me.
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Kendall · 1 review · Experienced 2026-08-01 ·
★★★★★
The amazing crew that helped move went…
The amazing crew that helped move went above and beyond my expectations! They were determined to keep the cost low by going under the time that I booked. Thank you so much for a great and carefree moving experience! I 1000% recommend this company!!!
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Kevin Hunter · 1 review · Experienced 2026-08-01 ·
★★★★★
Move took a little longer than i think…
Move took a little longer than i think it should have
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Nate O'Dell · 1 review · Experienced 2026-07-30 ·
★★★★★
Horrible moving company
This was by far the worst company I’ve ever worked with in my entire life. I booked a move a month out for 29 July. I waited around on my scheduled date with no communication whatsoever. I had to call the company to get an update. I was told that another job took longer than expected and that my new expected delivery window was from 12 to 2 the next day. On 30 July, I did the same exact thing and I waited all day and didn’t get a call from the drivers until 4:30 PM saying they were five minutes away. After waiting around all day and still having to take care of other business, I had to finish that day. I let them know that I may have to reschedule. One of the office managers called me, whose name is Samuel. This manager has by far the worst customer service skills ever experienced. There was no compassion no care and no solution for their Miss handling of a customer. I was informed that my window was from 12 to 4 and it was only 4:30 PM. After Samuel hurt my complaint the only solution was either. I can wait until Sunday when they can get to me again or they can give me my deposit back and I can find someone else. I had to be out of my old place no later than 1 August so waiting was not an option. The two gentlemen in the truck showed up to my old residence and began packing. Samuel the manager that didn’t really have too much care after I told him that he was the single point of failure for this mixup. The reason being is that there was no communication with the customer, no updates and no sense of urgency when it came to rectifying my moving problems. Samuel was calling the guys constantly so they cannot effectively do their job wanting updates on how much longer they were gonna be at my place. After being at my place for approximately five hours from 5 PM until 10 PM, Samuel call my phone and says my guys cannot work past 11 PM. They will take your stuff and will deliver your belongings the next day. If you’ve gotten into this portion of the review, please don’t waste your money on this company. I moved literally 10 minutes away and they charge me $3000 to move a two bedroom to another two bedroom please shop with other companies and steer clear from this one. Don’t walk run the other way from this company.
All 3 guys were fast, professional and courteous. Steve was awesome! Everyone I spoke to from the company answered all my questions and were very helpful. Everyone was very knowledgeable. I will definitely use your company again and will also recommend your services to everyone I know. I’ve already shared some of my experience with friends and family.
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Larry Moore · 1 review · Experienced 2026-08-01 ·
★★★★★
They were early
They were early, fast and very sufficient.
They also were proficient, professional, skilled and highly trained.
A One Stop Shop.
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Yvonne · 2 reviews · Experienced 2026-07-30 ·
★★★★★
The crew was fast
The crew was fast, reliable and ensured my belongings were secured and packed well. They went above and beyond to get even the smallest of items packed and loaded on to the truck. I would recommend them any day.
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Gregory Ernst · 1 review · Experienced 2026-07-24 ·
★★★★★
All My Sons Moving & Storage provided…
All My Sons Moving & Storage provided an overall very good moving experience during a stressful time. The three movers that serviced my move were all very good and provided excellent communication and physical labor. They were on time, even a few minutes early and were ready to go.
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JP · 1 review · Experienced 2026-08-02 ·
★★★★★
Do not hire All My Sons Moving &…
Do not hire All My Sons Moving & Storage—South Austin.
My move was scheduled for an arrival window of 8:00–9:00 a.m. I received no courtesy call when the movers failed to arrive. I had to call repeatedly throughout the day for updates, and my requests to speak with a supervisor or manager were denied.
I was eventually told that my appointment had been pushed to a new window of noon–3:00 p.m. The movers still did not arrive within that window. After several more delays, they finally arrived at approximately 4:15 p.m.—more than seven hours after the original scheduled time.
The movers who arrived were polite and began loading items from my garage into their truck. However, after they had already started the job, they received a call from a South Austin manager instructing them to cancel the move, unload everything and leave.
When I contacted the office, I was told the move had been canceled because I had posted a negative Google review about the delays and poor communication.
To be clear, the review was posted only after the company missed the original arrival window, failed to communicate with me, repeatedly denied my requests to speak with management and left me waiting all day. Rather than addressing those legitimate concerns, management chose to stop a move that was already underway.
I rearranged my entire day, waited more than seven hours and was ultimately left without moving services after the crew had already arrived and begun loading. The movers themselves were courteous, but the communication and decisions made by management were extremely unprofessional.
Customers should be able to honestly review their experience without fearing that the company will retaliate by refusing to complete a scheduled service. Based on my experience, I cannot recommend All My Sons Moving & Storage—South Austin.
The team that was sent over were professional and everything was packed well. They really wanted to please.
Thank you
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john · 4 reviews · Experienced 2026-06-10 ·
★★★★★
Not professional movers lack experience…
Not professional movers lack experience and basic skills. We received a call from there office demanding full payment before they would unload the truck with my furniture. The worst moving experience I have ever had . Do yourself a favor and stay away from this company.
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Klay Diggs · 1 review · Experienced 2026-07-29 ·
★★★★★
DO NOT USE!!!
First the quote mentions nothing about all these little fees they make up to charge you, the woman said 229 an hour flat rate and if I chose to use boxes there would be a charge so I put my 100 dollars down at the end of June to reserve them for the 29th of July. Fast forward to July 28th I had to call multiple times because for a month I heard nothing from them finally I talked to a so called manager. Movers showed up at a decent time. I had most of our belongings boxed up and this is where they get you, they decided to box things I didn’t want boxed in their pre made boxes they use for every one and don’t ask or let you know if we use these it’s a charge. After packing up the old house I get a text from the driver they’ll be at the new house in a hour they’re stopping for lunch. They show up and halfway through the process at the new house they say their boss needs the payment and I see the bill and it’s over 3,000 dollars! They charged me over 700 for boxes they already had made and keep on the truck to use again, 300 for tape and 250 for plastic wrap! I immediately refused to pay that and they called the manager who was terrible and threatened to keep my belongings if they payment wasn’t made. I get the final bill in a email that I did not sign for and I see they digitally copied my signature from the estimate and plugged it into the final bill, they also billed me for 8.75 hours, they left the move at 4 pm and charged me till 6pm. DO NOT USE these movers, horrible experience and never again and I will recommend to everyone in my new build sub division to now use this rip off unprofessional company.
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T B · 1 review · Experienced 2026-07-30 ·
★★★★★
Overpriced and under served
The move began with the guys indicating they were told to only move a few large items. I immediately knew this move would not go well. They guys disassembled furniture that did not need to be disassembled. The estimate versus the amount billed nearly tripled and the service I was told about over the phone to “pack the kitchen” they immediately said they were not prepared to do. I will not be a repeat customer, and if I had time I would have cancelled AMS and hired a different company.
All my sons did an amazing job. From the great communication while preparing for the move until our movers arrived it was a smooth, stress free experience. Both movers were very friendly and polite and FAST! I downsized to a much smaller place so getting everything to fit was a challenge but they always included me in deciding where to place things. I highly recommend all All My Sons. They were wonderful!
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Rosanne · 5 reviews · Experienced 2026-07-28 ·
★★★★★
I am a repeat customer
I am a repeat customer. My first move went off smoothly. This time when I needed some help quickly, they were responsive and communicated well prior to the move. On move day, they were on time, professional, efficient and completed the move quickly.
Great young men showed up to move the contents of my storage unit to its destination. Very professional, cordial, personable. They were on time, efficient, and worked very hard the whole time. Communication with the company for scheduling and pricing was consistent and pleasant. I would recommend them and use them again for moves in the future!
The price was reasonable and the movers were hard workers.
Bottom line up front: unprofessional office staff, LATE, over charged, caused damage, understaffed.
The lady I spoke to for my initial quote was pleasant, quoted me for 3 movers and got me scheduled when I needed. She told me to expect a receipt and confirmation email. I never got a receipt for my deposit and called back the week before the move to confirm and ask for a receipt, I was told that would be handled when they called 3 days before to schedule. They called 2 days before, asked detailed questions about the move and yet again did not provide a receipt for my deposit. I was told the movers would arrive between 11am-4pm. At 3:45pm I still hadn’t heard from the movers so I called the office. I was told very directly that they would get there when they got there, the 5 hour window was an estimate not a guarantee. I took a whole day off work to wait around and they didn’t show up until 4:15pm. I was supposed to have a 3 person crew and they only sent 2, knowing I had several large heavy items.
The crew put minimal effort into packing and eventually just gave up. They struggled to lift many of my furniture pieces, damaging floors, walls and furniture. I had to step in and carry multiple larger items because they were unable to do so. The crew called their office asking for a 3rd and were told no, which is crazy to me since I was promised a crew of 3. They didn’t finish loading the truck until 8pm and were talking about timing out and being unable to deliver my belongings that evening. Their truck battery died delaying arrival to my new home. They didn’t finish unloading my belongings until 11pm. They left many items at my old home including parts of furniture, mirrors, shelves and tools. All of which I had to rent a truck and move myself.
I called a couple days later having not gotten a receipt for the move and it turns out that my name and email address were spelled wrong in their system. They did send a receipt then and I found out that they over charged me for time too. As of this review, I still have not gotten the refund promised for being over charged.
All My Son’s is by far the worst movers I’ve ever had and the only reason they got 2 stars is because the guys they sent me were hard workers. 1 star for office staff and for supervision, 1 star for customer experience, 1 star for being late, 4 stars for effort of the crew sent.
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Michelle A · 2 reviews · Experienced 2026-07-28 ·
★★★★★
Great Experience
I had a great experience with Dan and Isaac. On time, very professional and did a great job!
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Shirley · 2 reviews · Experienced 2026-07-28 ·
★★★★★
This was the third time we have used…
This was the third time we have used them and they did not disappoint. They were on time, thorough and efficient. I do appreciate that they handled my items with care and respect.
