Allsup, LLC (allsup.com) has a 4.0 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; 68 of them were added in the last 12 months. Last updated 2026-08-11.
Grateful for the information they provide.
Thank you for sharing your feedback, Uangle. We’re glad you found the information helpful and that it supported you during the Social Security Disability Insurance (SSDI) process. We appreciate you taking the time to share your experience and your trust in Allsup.
Very personable and explains things well and fights for you and your rights to win your disability needs. I would refer them to anybody I know.
Thank you for sharing your experience, Craig. We’re glad you felt supported and that our team took the time to clearly explain the Social Security Disability Insurance (SSDI) process. It means a lot that you would refer Allsup to others. We appreciate your trust and your kind feedback.
They heard about my situation and couldn’t get rid of me quick enough. They only want to“fight” for you if they are 100% sure they are going to win. They are solely in it for your money.
Thank you for sharing your feedback, John. We understand how disappointing it can be when the outcome is not what you hoped for. When we evaluate a Social Security Disability Insurance (SSDI) case, our commitment is to provide honest guidance based on the information available and program requirements. This is a responsibility we take seriously, and it is not a decision made lightly. We appreciate you taking the time to share your perspective.
Allsup assisted in a very long drawn out and cumbersome process with efficient instructions and prompt responses throughout the entire 19 month process. Very happy to have had them in the middle between the applicant and SSI.
Thank you for sharing your experience, Vivian. We’re glad you felt supported throughout a long Social Security Disability Insurance (SSDI) process and that our team’s instructions and communication helped make it easier to manage. We appreciate your trust in Allsup and the time you took to leave a review.
Through the whole year since I applied for disability it's been nothing but stress from Prudential the only person I have talked to that has shown me empathy respect and always resolved my issues was Miss Helen and resolved my issues always called me back in a timely manner with a kind voice a caring voice and that is so hard to find nowadays I like to let allsup know they have a very valuable person working for them if we had more people like Helen in this world it wouldn't be so harsh. She understood that I had congestive heart failure she treated me so kindly it's hard to express how grateful I am for her. I continue to communicate with Prudential which has put me in the hospital twice with palpitations and shortness of breath. I would like miss Helen to be recognized, as Maybe other employees will learn from her. I am so grateful that she was assigned to my case. I could go on and on but there are no words to express what an amazing person Helen is. I hope that this goes up the chain and that there's something they can do to recognize her or reward her with something. Kind and helpful people are so hard to find in any company. Allsup is blessed to have such a wonderful person working there, date of experience is since Allsup got my case in 2024 through current date case
Thank you for sharing your experience, Tree. We’re glad you felt supported throughout your case and that Helen’s kindness, responsiveness and clear communication made a meaningful difference for you during a very stressful time. Thank you for taking the time to recognize her and to share how much her help meant to you. We appreciate your trust in Allsup.
They don’t help me.
Thank you for sharing your feedback, Iveta. We’re sorry to hear you felt you did not receive the support you were looking for. The Social Security Disability Insurance (SSDI) process can be complex, and each case is evaluated to determine how we can assist based on program guidelines. If you would like to discuss your concerns, we would like to connect and learn more about your experience. We appreciate you taking the time to share your feedback.
Brandon Kortgard picked up where others had left me out to dry. He was able to get correct information where others failed me. It took 27 months from my initial denial. Brandon kept me up to date and informed. With this, all the correct information was finally submitted.
Thank you for sharing your experience, Jay. We’re glad you felt supported throughout your Social Security Disability Insurance (SSDI) appeal, especially after a long wait following your initial denial. Thank you for mentioning Brandon and the effort he put into keeping you informed and helping ensure the correct information was submitted to move your claim forward.
After I became ill due to multiple heath issues, I seek the assistance of the Allsup, LLC to help me. And after waiting for a whole year and on 12/2025 received the letter advising that I was denied. My thoughts on the process were now in doubt that the program didn't live up to their mission statement. Now I am in the process of losing everything because my health has prevented me from working. So now I might be forced to do something that I am not able to do and that attempt to and place my health in more pain than it already is and that is look for a job. So, my experience with them have not been pleasant.
Thank you for sharing your experience, Nanette. We understand how discouraging it can feel to receive a denial after waiting so long, especially when your health has already made things difficult. Decisions about eligibility for Social Security Disability Insurance (SSDI) are made by the Social Security Administration based on its medical and vocational guidelines. While we assist with gathering information and presenting your claim, the final determination rests with SSA. We recognize how stressful this situation can be and appreciate you taking the time to share your perspective.
Brian and the team has done a fantastic job getting me to 100%. I am so thankful and appreciate the work that everyone has done for me! Highly recommend to anyone looking for help in their disability rating.
Hello James, Thank you for sharing your experience. We’re glad to hear you reached a 100% rating and felt supported by Brian and the team throughout the process. When you trust us with your appeal, our focus is on clear communication and steady guidance every step of the way. We appreciate the opportunity to assist you and thank you for your service.
Guess I was in that small denial percentage group. My rep from Allsup never really communicated. Called once for the trial but that’s it. Allsup isn’t very friendly either. My case wasn’t pushed hard enough. Wasted 3 years waiting for nothing. I most likely won’t recommend, unfortunately.
Kelsey, we understand how challenging and emotional the disability appeals process can be. Thank you for sharing your feedback. Our team reviews each case according to the criteria set by the Social Security Administration and aims to provide honest, respectful guidance from the beginning. It’s difficult when the SSA decides to deny a claim. We remain committed to supporting individuals with disabilities through this complex process and wish you the best moving forward.
After getting denied multiple ties by the VA on my claims I found Allsup and thy did not disappoint !! Got me to 100% T&P with no issues , they worked fast !! Highly recommend them .
Donnie - thank you for your service and for sharing your positive experience! We are happy to have assisted with the process of getting you the benefits that you deserve!
We’re are all the negative reviews? Lol your core values are gimmicks to get customers! after you sighn they egnore you dismiss your concerns and there advocates call you 3 days before the trial with no knowledge of your case and then say they can’t download files from Allsup end result denied at hearing level schitsoaffective disorder bipolar type!!! 8 years diagnosed 4 years since the initial filing extensive medical history and they had no medical records like 14 day mental hospital stays 2 .5 years of counseling and psychiatric treatment extensive antipsychotics and antidepressants! And still denied that falls on Bonita Anderson who was subcontracted by Allsup! Let’s see if Allsup will delete this review lol I have a screenshot and will keep speaking my opinion as long as you keep subcontracting ssda certified advocates who don’t have to fallow your core values because they don’t punch your clock or collect benefits! So don’t say everyone you subcontract to represent the people that contracted Allsup are professionals because you have no way of knowing that if I passed the corse through the ssda to advocate for people your company would subcontract me with just a online certificate no experience! Bonita Anderson would not share my sons file audio file of the hearing and could not receive files from Allsup got that in text from the expert advocate the day before the hearing!!!!!! I have the transcript!!!! The audio file!!!!! 6 months later and now I know she was not prepared! And now I know why she didn’t want me to have the audio file of the hearing! Now the complaints are being filed with ssda against Bonita Anderson for unethical behavior and representation ! And against Allsup for falsely representing there core values! My advice hire a attorney in case you get a lazy over booked client tell and they botch the case for incompetence you can file a complaint with the bar association and they will have to answer to them and possibly loose there license to practice! Bonita Anderson didn’t have to worry about that but I will see to it that the ssda looks into this case in full detail and they revoke her certification! Hey Bonita you worked for my son !!!!!!!!!!!!!! Do your job !!!!!!!!!!!
Your feedback is important, knowing the SSDI program is extremely stringent and it is difficult to experience denial by the SSA. We remain committed to advocating for claimants through this complex process.
Brandon Kortgard took over my case at the hearing level and he is absolutely fantastic! He was extremely responsive, took the time to explain everything in detail, and made the process so much easier and less stressful. He is also very kind, compassionate, knowledgable, and you can tell he really cares! He was always professional, respectful, and fully prepared. I used ALLSUP from the beginning of my disability claim and overall it's been a really positive experience. It didn't take too long to get someone on the phone if I had any questions. And they were always on top of things and made sure nothing fell through the cracks.
Thank you for sharing your positive experience with Brandon and the Allsup team! We are happy to have helped from start to finish and are appreciative of you for trusting Allsup to tell your story!
This review is in regards to my disability hearing. I was represented by Brandon Kortgard. Brandon did an excellent job keeping on top of my case and keeping me informed on what I needed to do to be ready for my hearing. As a result, I was able to achieve a favorable result. Thanks.
Thank you David for your kind words. We appreciate hearing about your positive experience and are happy to have helped!
I’ve had no experience yet . I answered questions
Thank you for your comments, we wish you the best of luck moving forward in the process with Allsup!
I cannot express enough how grateful I am for Allsup. Before finding them, I tried another company and received absolutely no results. I was drained, discouraged, and honestly beginning to believe my VA claim would never be resolved. I researched and searched, but every path felt like a dead end—until Allsup became my lifeline. From my very first conversation with Heather, everything changed. She didn’t just ask questions—she heard me. She treated me like a person, not a case number. She gave me something I hadn’t felt in a long time: hope. Heather made me feel valued, respected, and reassured that my fight wasn’t over. Allsup stepped in and fought when I no longer had the strength to keep going. What I battled for years and couldn’t win on my own, they accomplished. They carried the weight I had been holding and turned my years of frustration into a long-awaited victory. I am forever grateful to Heather and the entire Allsup team. They didn’t just help me win my case—they restored my faith and gave me a sense of justice I thought I’d never experience. I will recommend Allsup to anyone who needs an advocate who truly cares and refuses to give up.
Thank you Melesia for sharing your positive experience with Heather and the rest of our Allsup Veterans Appeals team. We are happy to have helped and are appreciative of you for trusting Allsup to tell your story!
Terrible customer service!! Never can speak with a supervisor, hold times are ridiculous!
Thank you for your comments. We understand how important timely communication is and appreciate you sharing your experience. Our goal is always to provide exceptional service to all clients. While hold times may increase during periods of high call volume, we encourage you to use alternative ways to reach us, such as the Live Chat feature on our website. If a phone call is preferred, many of our departments offer a virtual hold option that allows you to keep your place in line, and an Allsup team member will return your call when it is your turn.
Allsup is a great company to have on your side when dealing with Social Security disability. If I would’ve had Allsup, I would’ve been approved, due to the professional staff and (Becky), they helped with the process to move forward and getting the job done. Thank you
Thank you David for your kind words. We appreciate hearing about your positive experience and are happy to have helped!
Miss Heather Dropp is a professional person she got what I needed and the staff is also very helpful Us veterans need people from Allsup Miss Dropp is awesome she me got money i would have never gotten she is a very special person thanks you all so much
Juan - thank you for sharing your positive experience with Allsup Veterans Appeals. We are happy to have helped and thank you for your service!
Your company had my hopes up high. filed all your paper work out and went through your services and waited for weeks and paper work to come back. And weeks later I get phone call from you company which it took five min on your call saying that you can, t help me
Thank you for sharing your feedback, Dwight. We understand how challenging and emotional the veterans disability appeal process can be. Our team reviews each case according to the criteria set by the U.S. Department of Veterans Affairs and aims to provide honest, respectful guidance from the beginning. We regret that your experience did not reflect the level of service we strive to provide. While we recognize that our approach may not be the right fit for everyone, we remain committed to supporting individuals with disabilities through this complex process and wish you the best moving forward.
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