Allsup, LLC (allsup.com) has a 4.0 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; 68 of them were added in the last 12 months. Last updated 2026-08-11.
What people say
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George Neuendorf · 1 review · Experienced 2025-10-10 ·
★★★★★
Complex Case
The complete process for my very complex case was long but due to the nature of my conditions it was to be expected.
I definitely would like to take this opportunity to thank Mr. Brandon Kortgard for his amazing work and coordination,vast knowledge, competence and experience.
The company’s dedication, support services and ability to deliver with great results for myself was impeccable.
From the start of this process to finish the detailed information and support given by the company team was not only professional but transparent and concise.
Thank you again team Allsup.
George
Reply from Allsup, LLC2026-07-16
Thank you for your thoughtful review, George. We’re honored to hear that Brandon and the Allsup team provided the guidance and support you needed throughout your complex Social Security Disability Insurance (SSDI) claim. We appreciate your recognition of their professionalism, knowledge and dedication. Thank you for trusting Allsup, and we’re grateful you took the time to share your experience.
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Tracy Davis · 5 reviews · Experienced 2025-01-24 ·
★★★★★
Nobody checked my eligibility to be in…
Nobody checked my eligibility to be in the Ticket to Work program. Social Security stopped my checks in July because NOBODY checked my eligibility. I'm out of psych meds and have been since July. You ruined my life. Ryan Welter never provided any services. I'm screwed now. Can’t pay rent, bills, or get my meds. Thanks for nothing
Reply from Allsup, LLC2025-10-20
Thank you for sharing your feedback. We value all input from our clients and take your concerns seriously. We apologize for any confusion you may have experienced. For privacy reasons, we cannot discuss individual cases publicly, but we would like to better understand your situation and provide assistance.
Please reach out to us at (866) 540-5105, through Live Chat on our website, or by emailing [email protected]. We look forward to helping you.
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Pete Messina · 1 review · Experienced 2025-09-23 ·
★★★★★
VA Disability denials.
They helped me on 2 va disability denials and got me approved. I was kept informed of all aspects and what to expect. Everybody that I spoke to answered all my questions. I even had one employee go above and beyond what my expectations were on some paperwork, she made my experience with this issue so easy and I felt she poured her heart into my issues. I would definitely recommend using this company and would use allsup again if need be. These people are great, knowledgeable and care about you and their services they provide. GREAT JOB, ALLSUP. Thank you 😊
Reply from Allsup, LLC2026-07-16
Thank you for your thoughtful review, Pete. We’re honored to hear our team helped you through your VA disability appeals and kept you informed throughout the process. It’s especially meaningful to know that one of our team members made such a positive difference for you. Thank you for your recommendation and for trusting Allsup with your claim.
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Bob Burns · 1 review · Experienced 2025-09-08 ·
★★★★★
Allsup was great all the way Brandon…
Allsup was great all the way Brandon Kortgard was extremely helpful and anytime I sent an Emil he was right on it with an answer very helpful thanks again made a stressful situation better
Reply from Allsup, LLC2025-09-11
Thank you for your kind words about Brandon and our Allsup team. We are happy to help!
All of my questions were answered competently with patience, understand and concern.
Reply from Allsup, LLC2025-09-11
Allsup is dedicated to our customers and to assist them through this difficult process! Thank you for your kind words Kalif!
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MH · 1 review · Experienced 2025-08-27 ·
★★★★★
ALLSUP helped me from start to finish.
ALLSUP helped me from start to finish & were patient in explaining things to me, along the way. My Representative is Brandon Kortgard. He was very helpful, concise, & clearly knew what he was doing, as demonstrated during my hearing. Brandon helped me get a favorable decision and I couldn't be more grateful. Thank you Brandon & ALLSUP!
Reply from Allsup, LLC2025-09-11
We are happy to hear that Allsup and Brandon could assist! Best wishes!
My Representative was very genuinely interested and happy to help me with getting started with Allsup i felt like I was making the right decision with choosing Allsup to assist me with my disability insurance claim.
Reply from Allsup, LLC2025-09-11
Thank you, Cherry, for trusting Allsup!
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Kenzel James · 2 reviews · Experienced 2025-08-12 ·
★★★★★
I've paid in social security for almost…
I've paid in social security for almost 40 years and when I get down and can't work I can't get any help
Reply from Allsup, LLC2025-08-28
We recognize that the process can be complex, we are here to help. Our goal is always to provide exceptional service to all clients. While we cannot discuss specific case details in a public forum, we encourage you to reach out via our Live Chat feature on our website or to 800-405-8339 so we can better assist you.
This company is grate. Allsup is super awesome. They helped me and ensure that all documents were submitted on time and accurately. They represented me very well, taking care of business as I was going from ER to ER fighting not to die. Allsup made it easier. They provided the cover I needed to survive. While the war is still raging, I am greateful for how far they have helped me to get the benefits I am entitled for,
Reply from Allsup, LLC2025-08-05
Thank you for sharing your experience, we will continue to be right here with you!
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Deneen · 1 review · Experienced 2025-07-30 ·
★★★★★
I'm still in disbelief
I'm still in disbelief. I've used Allsup for my deceased ex-husband (they helped win his award), patients, and now me for the horrible side effects I've suffered and am suffering from chemotherapy. Today, Brandon Kortgard, Senior Advocate, notified me that I was awarded a Fully Favorable decision. I don't know exactly how that shakes out, but I am so grateful to Brandon and the team at Allsup for getting me through the finish line.
Reply from Allsup, LLC2025-07-31
Deneen, thank you for sharing your positive experience with patients! We are happy to have helped you successfully gain your benefits, we are wishing you the best!
Brandon Kortgard did an amazing job on my case. He was extremely helpful throughout the entire process. He was very knowledgeable about the details of my case, doctor notes, dates, etc. He always responded when I emailed him and was very helpful. I feel as though I got a favorable decision because of his help and dedication to the case.
Reply from Allsup, LLC2025-07-31
Thank you for sharing your experience with Brandon and our Allsup team. We are happy to hear about your favorable decision and wish you well moving forward!
Edit, changing to a 1 star as I never received a call or any communication as their reply stated I would. I have only requested 1 phone call since I began this process and was told my representative would call within 24 to 48 hours. When I didn't receive a call I emailed back and was told she was just really busy. I've never experienced such bad customer service.
I'm very confused on all these great reviews. I opened a case with them in April. I got an initial call from my representative. I have emailed questions without a straight answer so have asked multiple times for a call from my representative and no response at all. I email my updated doctor information with no response as to if they were received and forwarded. I have been underwhelmed with the communication and regret my choice to go with them.
Reply from Allsup, LLC2025-07-30
Hello Juliyanne, We appreciate your feedback. While we’re unable to discuss confidential customer information on social media, one of our representatives will be reaching out via phone to speak to you to address your concerns. We hope the call will help clarify our processes. Thank you.
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tws tws · 2 reviews · Experienced 2025-07-01 ·
★★★★★
Not a good company to work with
This is not a good company to work with I call them and call them and call them they always say my team member is not available they have not called me to help me at all you can sign up with them easily very easy but that's about it I've been trying to call them for 2 weeks and I'm not getting a response back it's definitely a scam it should not be that hard to talk to somebody because it doesn't seem right that I can't get in touch with nobody
Reply from Allsup, LLC2025-07-31
We understand your concerns and appreciate your decision to share them. We recognize that the process can be complex, and expectations may not always align. Our goal has always been to provide exceptional service to all clients. While we cannot discuss specific case details in a public forum, we encourage you to reach out via our Live Chat feature on our website or to 800-405-8339 so we can better assist you.
I have to say, I had the pleasure of having Michael ALLSUP as my insurance agent, Michael helped me with everything I needed and was very very pleasant, I will definitely recommend Michael to family and friends.
Reply from Allsup, LLC2025-07-30
Thank you Stacy! Remember that Allsup has a referral program that rewards you for referring friends and family to Allsup, when they become a customer!
My Rep. Brandon Kortgard. Did an excellent job. We was able to get a favorable decision. He also explained the Law Judge letter. Whenever I called.. he got back to me right away. I would refer him to a friend. Thanks Brandon
Reply from Allsup, LLC2025-07-15
Sheri, we are happy to hear and celebrate your favorable decision with you! Best wishes to you!
Desaray was FABULOUS! Made me aware of everything she was doing beforehand, specifically her silence when entering the answer to my ?s. I appreciated her thorough explanation of next steps as well. Great customer service!
Reply from Allsup, LLC2025-07-15
Thank you Sharon for sharing your kind words about Desaray and our Allsup team. We are happy to hear your positive experience!
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Gary Beckett · 1 review · Experienced 2025-05-20 ·
★★★★★
Scam, will definitely charge you more
Never heard from my claim representative, after complaining about lack of contact, was assigned a new representative who did a little better job. After being awarded my claim, they were paid according to contract out of my lump sum. Two months later, I received a bill for thousands of dollars for “services” beyond what was covered by lump sump as agreed in contract.
Reply from Allsup, LLC2025-05-27
Dear Gary,
Thank you for taking the time to share your feedback. We understand your concerns and recognize the frustration this situation may have caused.
Please know that Allsup does not upcharge for our services. In this instance, the fee issue was the result of an administrative error by the Social Security Administration (SSA), which understandably created confusion.
Your input has prompted us to reevaluate how we communicate with customers in cases involving SSA errors. We are implementing improvements to ensure greater clarity and responsiveness moving forward.
Thank you again for bringing this to our attention.
T
Tracy Jefferson · 2 reviews · Experienced 2025-05-16 ·
★★★★★
Read the contact form…
We as vets write articulate statements of our goals. This firm reads those, apparently misunderstands them, calls you only to tell you they don’t do whatever and can’t help. At this point some of us are thinking - did you read the case notes?
Reply from Allsup, LLC2025-05-22
Hello Tracy, We appreciate your feedback. While we’re unable to discuss confidential customer information on social media, one of our representatives will reach out and speak to you by phone to address your concerns. We hope the call will clarify our processes. Thank you.
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Robin Shumway · 1 review · Experienced 2025-05-05 ·
★★★★★
The Allsup team was wonderful and…
The Allsup team was wonderful and provided the help needed each step through this difficult process. I would not of been able to do it without them. Brandon took care of the final steps and was very supportive and positive.
Reply from Allsup, LLC2025-05-22
Thank you Robin for sharing your positive experience! Wishing you well.
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Bobby · 1 review · Experienced 2024-05-09 ·
★★★★★
Allsup made all the difference after 22…
Allsup made all the difference after 22 denial letters piling up they helped make my appeals process so simple. Went to a hearing after 2nd or third appeal and the judge decided on an approval of my ssdi claim in just a few minutes thanks to allsup. after the judge said he had heard enough I felt worried because I didn't really get asked much I felt like I needed to defend myself after being denied so many times all for different reasons. I accused them of age discrimination after my 3rd denial letter said "due to my young age of 33yrs old, you are capable of finding, learning, and adapting to new substantial work activities". I know age is taken into consideration of my overall determination but wouldn't have been the deciding factor then denied because the dr they approved by the state to evaluate you, which makes no sense to me since it takes much more than a single 15 minute session with a new doc to truly assess mental health status. Their doctor said I suffer from nothing more than slight nervousness. Diagnosed Bipolar 1, generalization anxiety/ panic disorders, ADHD, PTSD, OCD (I hate the ocd diagnosis everyone around, the moment is mentioned, all talk about how they have it ALWAYS, rarely do any of them understand the reality of the stress and anxiety and frustration when all you want is to grab your bacjbackpack and head out the door but stuck for 2 hours checking every pocket making sure everything is in it's place and packed. In tears because the frustration leads to a rage so intense it's beyond smashing things and throwing a tantrum. Especially when adhd is extra bad one day you forget gangway through your routine and need to start over and over and over again. Its beyond slight nervousness, also severe vertigo from damage to vestibular system from being denied care. And sensory issues sensitive
to sound and touch. I kept fighting their reasons for denials and they kept changing them. That time I sent all the notes written my my actual Psychiatrist and behavioral health therapist that allsup made sure I got filled out and said their doctor can't argue m_ medical history started with bipolar and anxiety diagnosed at age 17. And all doctors between then and current in agreement. That alone involves much more than getting nervous. Allsup made everything much easier, they don't send illegal denial letters when you have case management or lawyers anyone else watching. So was approved so quick so half I hired them. Then they helped with insurance and debt and also later months still checked in making sure everything was good and letting me know they were there to help me get back into a little work here and their workout losing benefits . Great company
Reply from Allsup, LLC2025-05-22
Bobby, the SSDI process is a very difficult one to navigate. Allsup is happy to hear that not only were we successful, but we continue to be there for you. Thank you for sharing, we are wishing you well!
