Bad batches of vapes they…
Had couple of bad batches of vapes they replaced quickly. Sam was quick to respond and very helpful. Give this person a raise!
Alternativepods.com (alternativepods.com) has a 4.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has not yet replied to negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-12.
Had couple of bad batches of vapes they replaced quickly. Sam was quick to respond and very helpful. Give this person a raise!
Seems like i got scammed and will have to file a dispute with my card company. They claim my order was lost by usps and to "give them time" to see whats going on. We'll see, but based on these sketchy looking recent reviews I wont get my hopes up. I will delete/change this review if somehow i get my order.
Very Fast Shipping and Very Fast customer service. I needed to add an item after I ordered, contacted Customer service and received a response super-fast. Other companies take a week or two for delivery. Mine came in two days.
They answer your concerns fast and the service is amazing I would and will suggest their company to all my family and friends
I am leaving this review to give Sam and Alternative Pods a HUGE shoutout. I ordered a nic juice and honestly didnt pay attention and got a juice that was 0mg and i wanted nicotine. I was sad at this mistake because it caused me to have to wait to do another juice order since dont get to big towns often. So i reached out and told them if would help me with MY mistake and low and behold They DID and gave me a refund instantly and that blowed me away. I will forever be a Alternative Pods customer for life. Thanks again Sam!!
The customer service was excellent. Product are the best.
If there were more than 5 stars I would give it to them. They have ALWAYS accommodated my requests, and been kind when working with me. Perfect customer service and their products are quality too. I love doing business with this company. I never consider buying from anyone else. They are by far the best.
This was my first purchase with alternative Pods, When I received my vapes, they were burnt and did not work. Once I contacted customer service, they immediately rectified the situation and sent me new functioning vapes. Not only did they send me new vapes, but because I only like one flavor, they sent me vapes that cost more than the ones I purchased. I would absolutely recommend this company to anyone, they take care of their customers 100%! Thank you for making my experience so great!
Absolutely love everything about ordering thru this place
Wonderful customer service, fast shipping and great prices.
I’ve always had great experiences with This company. Their customer service is unparalleled. They promptly answer emails And fix any problems immediately. Their products are great and so are the prices and discounts. Fantastic to do business with.
LOVE, LOVE, LOVE Alternative Pods!!! Great products, competitive prices, Excellent customer service!!! I had a product that didn’t work & very quickly after I emailed them they responded to me & helped resolved my issue without any problems. I appreciated their commitment to providing quality products & superior customer service!!! Thank you!!
Great company overall they respond to all emails and support to make sure your order is correct
I have not had any issues and I've ordered at least 5 times from here.
This company is awesome. It has a huge selection of E Juice. And they are fast. I got 3 disposable vapes that I didn't like. They let me return the un open ones and let me exchange with vapes that I like.
AP provides fair pricing and fast shipping. I am thrilled by their customer service and attentiveness to their customers in general.
Great company to purchase high quality vape products from! Great customer service as well. Came across a few issues with my orders to which their customer service team worked quickly with me to resolve the issue and replace my items. 100% recommend this website for vape product purchases. You will not regret it.
They’re legit and have the best prices for vapes. Great customer service too! I emailed them regarding an mis-entered shipping address and they were able to correct it right away. They’ll always have my business.
Great customer service, very efficient company, great vape selections eith affordable prices.
Excellent communication & customer service!
101 reviews matching