American Alarm and Communications, Inc. (americanalarm.com) has a 4.9 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Home Services and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher. Last updated 2026-08-10.
WE would like to know why there were 2 withdrawals from the Exeter Grange checking account when we set up the automatic withdrawal. We have been very happy with your service, and the problem was ours. Thank you for understanding. Please e-mail at you're convince
Reply from American Alarm and Communications, Inc.2026-01-13
Thank you for your review! We're glad to hear our services continue to meet your expectations. We will take a look at your customer account regarding the double billing. We apologize for the inconvenience and will have a representative reach out to you as soon as possible.
Sincerely - The American Alarm Team
J
JAMES FORTI · 1 review · Verified · Experienced 2025-11-06 ·
★★★★★
Technician was thorough and helpful
Technician was thorough and helpful, explaining the why's and wherefores of what he needed to do and also explaining things that we should be doing for our own safety.
I believe his name was Art and we would welcome him back anytime.
We have been customers for over 40 years and we have always been pleased with the services provided.
Reply from American Alarm and Communications, Inc.2025-11-25
Thank you for your thoughtful feedback. We’re glad Art provided thorough, knowledgeable service. Empowering customers with safety knowledge is what we strive for. We also appreciate your 40 years of loyalty and the trust you continue to place in us. Please reach out anytime if we can help further. Sincerely – The American Alarm Team
