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Money & Insurance

American Collectors Insurance

200 reviews

4.7200 reviews
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About American Collectors Insurance

Data updated
Website
americancollectors.com
Category
Money & Insurance
Location
United States · Mount Laurel
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
100% (10/10)
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Is American Collectors Insurance legit?

American Collectors Insurance (americancollectors.com) has a 4.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

良好的客户服务

良好的客户服务。解释可用的选项。

Reply from American Collectors Insurance2026-06-12

We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!

今天我从本杰明那里得到的帮助......

我今天从本杰明那里得到的帮助是美国收藏家保险公司和所有公司应该在客户服务的各个领域努力实现的目标的典范。与像本杰明这样的代表交谈不应该像机器人那样花费那么长的时间或需要那么多的回复。当像本杰明这样的人能够倾听他们的特殊需求并满足他们的需求时,客户会得到更好的服务并且会更高兴。这个过程比机器人更高效、更有效!

Reply from American Collectors Insurance2026-06-12

We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!

M
MICHAEL SCHIFFER · 1 review · Verified · Experienced 2026-05-28 ·

Tara was a great help getting my policy…

Tara was a great help getting my policy renewed.

Reply from American Collectors Insurance2026-06-05

We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!

愚蠢地浪费时间

他们的网站允许您为古董车报价并制定保单,但随后他们打电话给您并告诉您该车不符合条件。如果您不为所要求的汽车投保,为什么要允许这种情况发生呢?简直是愚蠢又浪费时间。很高兴哈格蒂能为我投保!

Reply from American Collectors Insurance2026-06-05

Thank you for the feedback. We apologize for the frustration you encountered when trying to receive a policy with us. Our online quoting tool is designed to provide an initial indication of eligibility based on general vehicle information. However, since collector vehicles can vary widely, a more detailed review is needed before a policy can be finalized. In certain situations, that may determine the vehicle does not meet our specific guidelines. If you would like to further discuss this, please don't hesitate to reach out to us at 800-360-2277.

N
NOEL STRONG · 1 review · Verified · Experienced 2026-06-02 ·

Agent assisting me

Agent assisting me. Was very helpful and explained the policy details clearly and completely

Reply from American Collectors Insurance2026-06-05

We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!

R
ROBERT MOFFETT · 1 review · Verified · Experienced 2026-05-29 ·

The representative with whom I spoke

The representative with whom I spoke, Ashli, was super helpful, and very professional. She was a real joy to deal with. Together, we resolved all of the issues I needed to have addressed, and I came away from the experience VERY satisfied.

Reply from American Collectors Insurance2026-06-05

We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!

L
LESLIE BROWN · 1 review · Verified · Experienced 2026-05-30 ·

The agent was very helpful

Reply from American Collectors Insurance2026-06-05

We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!

J
Jim Higday · 1 review · Verified · Experienced 2026-05-29 ·

The agent was friendly and well…

The agent was friendly and well educated about the policy. Very helpful as well !Great company and saved us money on our insurance.

Reply from American Collectors Insurance2026-06-05

We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!

J
JERRY LASS · 1 review · Verified · Experienced 2026-05-23 ·

Weston did a great job

Weston did a great job. Made the whole process easy and quick.

Reply from American Collectors Insurance2026-05-29

We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!

E
EVERETT ALLEN · 1 review · Verified · Experienced 2026-05-20 ·

Thank you for your fine coverage

Thank you for your fine coverage. Lee

Reply from American Collectors Insurance2026-05-29

We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!

T
Timothy P Weis · 2 reviews · Verified · Experienced 2026-05-21 ·

Holly Hubbs was great

Holly Hubbs was great. She knew exactly what I was asking and provided simple and compassionate instructions to resolve the issue quickly and accurately. Thank you Holly.

Reply from American Collectors Insurance2026-05-22

We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!

Y
Yolanda Lowmaster · 2 reviews · Verified · Experienced 2026-05-21 ·

Ms Sha"Rae went above and beyond to…

Ms Sha"Rae went above and beyond to help us keep our insurance policy on track. So blessed that she is the one that picked up the phone today.

Reply from American Collectors Insurance2026-05-22

We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!

定价非常好,安吉拉很棒!

定价非常好,我的服务代表安吉拉在申请过程中非常有帮助!

Reply from American Collectors Insurance2026-05-22

Thank you for the great feedback! We’re glad to hear you had a positive experience and found both our team and pricing to be a great fit. We appreciate your support and the opportunity to protect what you love.

D
DANIEL DAJANI · 3 reviews · Verified · Experienced 2026-05-20 ·

The only reason I am taking the time to…

The only reason I am taking the time to write this review is because of the exemplary customer service provided by Cheyenne Welsh. fantastic work and attention to detail provided. Will stick around with this company solely based on Welsh's customer service!

Reply from American Collectors Insurance2026-05-22

We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!

E
ERIC LACAYO · 1 review · Verified · Experienced 2026-05-19 ·

I had an absolute nightmare experience…

I had an absolute nightmare experience with requesting tow service. 3rd party towing service is a joke

Reply from American Collectors Insurance2026-05-20

Thank you for reaching out, Eric. We are sorry to hear about the experience you encountered with the towing service. We have passed this feedback along in order to work to get this corrected moving forward. If there is anything else we can do to further assist you, please don't hesitate to reach out to us at 800-360-2277.

B
BOB JORDAN · 2 reviews · Verified · Experienced 2026-05-18 ·

Aliesha McNair was very patient and very helpful!!

Aliesha McNair was very patient a absolutely helpful. She addressed my concerns and corrected them .

Reply from American Collectors Insurance2026-05-22

We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!

D
DWIGHT WHITLEY · 1 review · Verified · Experienced 2026-05-19 ·

Short call

Short call. Issue resolved.

Reply from American Collectors Insurance2026-05-22

We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!

A
ANTHONY REMOLDE · 1 review · Verified · Experienced 2026-05-15 ·

Eric was great!

Not just the company did well but Eric was very helpful, polite and knowledgeable. People like Eric are what make me keep coming back to American Collectors.

Reply from American Collectors Insurance2026-05-22

Thank you so much for your positive feedback! We're thrilled that you had a great experience, and your kind words mean a lot to our team. It's our goal to provide excellent service and to ensure customer satisfaction. If you have any further questions or needs, please don't hesitate to reach out. We look forward to a long relationship together, and we appreciate your support!

B
BRIAN WARNER · 1 review · Verified · Experienced 2026-05-16 ·

Vary helpful just took a few min.

Reply from American Collectors Insurance2026-05-22

We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!

C
CARY SCHRAM · 1 review · Verified · Experienced 2026-05-13 ·

The most amazing experience and so…

The most amazing experience and so professional

Reply from American Collectors Insurance2026-05-22

Thank you so much for your positive feedback! We're thrilled that you had a great experience, and your kind words mean a lot to our team. It's our goal to provide excellent service and to ensure customer satisfaction. If you have any further questions or needs, please don't hesitate to reach out. We look forward to a long relationship together, and we appreciate your support!