AMIRO is a fast-growing, award-winning beauty and skincare technology brand dedicated to making professional-grade, at-home skincare accessible and effective for everyone. Headquartered in Shenzhen, China, the company bridges the gap between scientific innovation and personal wellness by extending advanced optoelectronic (light and electronic) technologies into daily personal care routines.Driven by its dedicated R&D hub, AMIRO LAB, the company brings together top experts in medical technology, biology, and image algorithms to design data-backed, clinical-grade solutions. AMIRO’s diverse product portfolio features industry-leading anti-aging radiofrequency (RF) facial devices, high-efficiency LED light therapy masks, precision IPL hair removal devices, and their signature smart, sensor-lit makeup mirrors.With a philosophy rooted in creating products that are "simple, safe, and effective," AMIRO has earned over 38 prestigious international design accolades—including the Red Dot, iF, and Good Design Awards—and is trusted by millions of users and dermatologists worldwide to inspire confidence and radiance at every age.
Written by the business, not verified by us.Amiro (amirobeauty.com) has a 3.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 29% give 1 star; The business has replied to 88% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-25.
Reviewers had a great experience with this company. Customers consistently praise the high product quality and user-friendly design, noting visible improvements in skin texture, firmness, and overall appearance after consistent daily use. Consumers frequently note the exceptional customer support, explaining that the team is friendly and provides quick responses whenever assistance is required. Some reviewers were not happy with the customer service, mentioning delayed communication or completely unanswered emails regarding their recent online orders. A few other people also felt that handling technical problems was frustrating, experiencing difficulties with product defects and a lack of proper technical support for resolution.
Auto-generated from all reviews of this business. For reference only.I have purchased the AMIRO 5 in 1 LED Face Mask for year. I am seeing the best results that I can ever get from the home devices. My pigmentations are 50% lighter, my complexion is glowing and my face is lifted. I am using it 4 days a week for the best results. This is the most economical and best value device that I would recommend.
Five shining stars! I’m genuinely touched by how caring and attentive AMIRO’s support team has been. They didn’t just solve my issue — they made me feel heard, valued, and supported every step of the way. Their kindness, patience, and dedication meant so much to me. Thank you, AMIRO, for turning a stressful moment into a comforting experience.
I’ve purchased a number of AMIRO products (U1, hydraglo boost, etc) and love the quality. One of my orders was running late - and I thought it had been lost in the mail - so I contacted customer support and they immediately offered support. The package did end up arriving but I was impressed with their response and know they’ve got my back!
The device had some problems when l used once. But they immediately fixed the problem and they are going to deliver a new one for me. That is good.
I purchased pretty much all of Amiro products including 5-in 1 face mask, R1, R3, Hydraglow booster, U1 and PDRN serum and they become my daily skincare routine and I love them so much!
I am very happy with my experience with AMIRO. My favorite device is the HydraGlow Booster. I have been using it regularly, and I truly enjoy the results. It is easy to use, feels high quality, and has become an important part of my skincare routine. I also want to thank the AMIRO customer support team. I recently contacted them because I thought an accessory was missing from my order. They responded quickly, kindly, and were ready to resolve the issue immediately. Later, I realized that I had simply overlooked the item myself, but throughout the whole process their professionalism and willingness to help really impressed me. Thank you, AMIRO, for creating excellent products and providing outstanding customer service. I highly recommend both the products and the company.
I was skeptical first to purchase a LED Light Face Mask however decided to buy Amiro Brand based on recommendations and I am glad I did. I have been using for several weeks for the Glow option and even though I used it once a week, I see difference in my skin: even tone, lines less visible and glow! Shipment was fast, mask is safe and easy to use. I highly recommend it. Customer Service is also prompt and friendly.
Bought a replacement U1 device. 1st one had a battery issue. Hoping this new one will last longer. Service is not bad. Dont expect instant reply though. At least they are responsive.
I have the AMIRO R1 Pro and I can really feel the device working on my face. I have been using it from the last last year & really love the convenience to do my facial beauty routine and the soft feel after the treatment. Highly recommend.
I've been using this red-light face mask consistently for a few weeks and have noticed a visible improvement in my skin. My complexion looks brighter, smoother, and more refreshed, and some fine lines appear less noticeable. It's comfortable to wear, easy to use, and has become a relaxing part of my skincare routine. Highly recommend!
My experience with Amiro beauty was great, they really helped me out with my product. I most likely received a faulty product, led mask. However they were very kind and helpful, replied quickly to my email and positively responded. They were so nice and sent me a new one. Without any complications of any sort. I recommend getting their ted light therapy mask since it did really help my skin look healthier and more radiant. I couldn’t be happier!
I've used Amiro products for 3 years now. I've tried their R3 turbo, their S1 Seal and recently the U1. I like the U1 best. Twice a week usage has given me visible results. it is great for maintaining the effect of Ultherapy session. My U1 device stopped working 9 months after purchase unfortunately. When i reached out to Amiro, their responded promptly and sent me a replacement. I cannot recommend this company enough!
I have used the Amiro U1 for almost 2 years now and it has given my back my confidence that i lost post birth. Unfortunately my device broke down during stamping and I had to purchase a new one (at a discounted price thanks to Amiro) however the device arrived was faulty and the customer service team, upon verifying videos I had sent them were willing to send me a new one at no cost and ensured me the new one will be tested fully this time to ensure no more problems. This has definitely given me the confidence as a user that not every product could deliver. I will continue to use Amiro and I had already recommended 4 friends to U1 which they subsequently purchased and is happy with the result it delivers. Thank you Amiro, I look forward to receiving my device, hopefully sooner than 3 weeks this time.
Amiro products is excellent. Have just purchased and really lovin it. It really renewed my facial skin. Will purchase more items. Thank you Amiro
My devices arrived and I immediately started using them vigilantly and after 4 months am starting to see improvements. Consistency is the key. One of the devices (the RF/red light skin tightening one) just stopped working and when I reached out to customer service they rectified the issue right away . I am very happy with the products and service.
- testing period - over two months - age - 35+ - Routine - 3 times nightly, before bed (their manual says 2-3 times weekly use) - use exclusively with Amiro PDRN serum - Eye mode, then Full Face mode - total device time use, around 15 minutes After two months of consistent use, I have noticed an improvement in my skin’s overall smoothness, especially on my cheeks and jaw area where I tend to get hormonal acne and rough texture from acne scars. It could be the PDRN serum or the Red Light that my hormonal acne has not been as bad as it used to be. So hopefully the device will still give me good results using other gels. The Eye Care mode was what I had most hope for. I have dark circles that unfortunately this device did not lighten up any noticeable amount, though it does feel more lifted. I would assume it would significantly help with morning under eye bags or awaken your eyes from tiredness. The Full Face mode, I do feel my skin slightly tighter, and a little more lifted in the jaw. Using it helps smooth forehead lines and seeing it lift my brows with each pulse is entertaining. I have used the V-Contour mode a few times, but switched to using mainly Eye then Full Face mode as it was the best in terms of utilizing my routine quickly. For a more intense jawline lift, this mode would be good to use. As for the device itself, is where I find the design a bit clumsy. Holding the device cramps my hands a little, and my arms get tired needing to hold up the device to my face. The actual head and body of the device does get warm with use, but nothing alarming. The head is easy to clean by wiping with a tissue and as for battery life, I have only charged it twice since using it right out of the box over two months ago. It is currently sitting at 3/5 charge dots. Overall, Amiro R3 was worth my investment, especially if you can find their bundle deals. I got my R3 with a 90 day supply of the PDRN serum, two packs of the jawline mask, one pack of the eye mask, and a travel pouch. Their Customer Support Team replies quickly to my emails too. It is a very good 4.5 out of 5 stars for me!
Just placed an order today, dispatched within a few hours! I did not see these reviews beforehand. So I will absolutely be back to update on delivery, quality and communication. Watch this space…!
Purchased a hydro glow booster a year ago & suddenly stop working. Contact customer support & their prompt support is amazing. Also, the serum is an effective product.
After using Amiro Red Light Electric Current Eye Cream for 30 days, the fine lines around my eyes have noticeably reduced, and the bags under my eyes have also started to shrink gradually. I am 64 years old, but my eye skin is still firm. This eye cream is technologically advanced. I continue to use it and recommend it to my friends.
So far, my experience using the AMIRO U1 device with the mask has been very positive and straightforward. I can clearly feel my facial muscles contracting during each treatment session, which gives me confidence that the device is working as intended. As visible results typically take at least 2–3 months to develop, it is still too early for me to comment meaningfully on the outcomes. I look forward to assessing its effectiveness after giving it sufficient time. I was also impressed by the customer support. My query regarding the use of the U1 with the AMIRO Gel was answered promptly and in great detail. The team explained that the stimulation intensity is much milder when using the gel compared to the mask, and their response was both informative and comprehensive. Keep up the excellent customer service and commitment to developing innovative products.
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