Ancel (ancel.com) has a 3.7 out of 5 rating on OK.one, based on 47 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 28% give 1 star; The business has replied to 100% of negative reviews; 44 of them were added in the last 12 months. Last updated 2026-08-10.
Quick delivery. I was looking for a supercapacitor jump starter after my current one broke (my own fault) and this product is perfect. I didn't install it in my car because my scooter battery is also failing sometimes and sometimes needs a boost also.
Reply from Ancel2026-08-05
Hi Erik,
Thanks for your wonderful feedback! We're glad our jump starter arrived quickly and is meeting your needs – even for your scooter! We truly appreciate your support and hope you enjoy using it for many more rides to come.
ANCEL Support Team
D
David Bao Le · 1 review · Experienced 2026-08-03 ·
★★★★★
I brought 2 ancel sc200 for my…
I brought 2 ancel sc200 for my vehicles. It was easy to installed. And they worked perfectly.
Reply from Ancel2026-08-04
Hi David,
Thanks for your review!
We're not entirely sure if you meant BS200 or DS200 – but hey, either way, it's one of ours, and we're thrilled to hear both are working perfectly!
Thanks for choosing ANCEL – and safe driving!
ANCEL Support Team
The product wasn't mutch help on my 2016 Jhon deer bk hoe it didn't do any more to diagnose the problem than the codes told me the only help was that it would delete old codes what a waist of money it may be a big help on some other machine I wouldn't recommend it for a Jhon deer
Reply from Ancel2026-08-05
Hi Dwight,
Thanks for your honest review.
We sincerely apologize for your poor experience. Your case has been escalated to our senior engineering team, and they will contact you directly. We hope to resolve your concerns.
ANCEL Support Team
P
Paul Turner · 1 review · Experienced 2026-08-04 ·
★★★★★
excellent machine
excellent machine, can find out and do many things with it
Reply from Ancel2026-08-05
Hi Paul,
Thank you for your wonderful review! We're thrilled that you're getting the most out of your ANCEL device. Your trust and support inspire us to keep improving. Enjoy using it!
ANCEL Support Team
I don't usually spend time writing positive reviews. Check out my postings on Shiply if you want to confirm that statement. I have written more than 60 negative reviews about Shiply.
Ancel impressed me, and that's hard to do. Great communication considering the time difference and a no nonsense return policy. It was worth it to try the HD3600 as it could have worked if my tractor was in an early state of failure. So while it didn't work for my case there's many others that could benefit from the scanner.
I'm impressed by this company is a statement that I can't make enough.
Reply from Ancel2026-08-04
Hi Collis,
Thank you for your kind words – and for breaking your usual habit to leave a positive review! 😊
We truly appreciate your honesty and understanding. While the HD3600 didn't solve your tractor issue, we're glad our communication and return policy made a difference.
Thanks again for giving us a chance!
ANCEL Support Team
Been looking for this product for years now and there’s several other products out there but I haven’t found one that is worth the money. What I like most is the app that you can go to and see what is going on and tells you what information you need to know about your battery and everything else it shows. Including your starter.
Reply from Ancel2026-08-03
Hi Kim,
Thanks for taking the time to share—we truly appreciate it!
So glad the BS200 and app is making battery and starter monitoring clear and simple for you. That's exactly what we designed it for.
ANCEL Support Team
I
Ints Luters · 1 review · Experienced 2026-07-25 ·
★★★★★
Works and delivered as promised
Delivered as promised and works as advertised.
Reply from Ancel2026-08-03
Hi Ints,
Thanks for your review! We're so glad to hear that everything met your expectations—both the delivery and performance.
We truly appreciate your trust in us!
ANCEL Support Team
The device arrived super fast and worked perfectly on my 2021 Jaguar F Type 5L V8 (Reims Edition) - saves having to pay Jaguar £250 for them to diagnose the issue!
Reply from Ancel2026-07-30
Hi Iwan,
Thanks for the great feedback! Delighted it worked perfectly on your 2021 Jaguar and saved you the £250 diagnostic fee.
Best regards,
ANCEL Support Team
A
Alan Logue · 5 reviews · Experienced 2026-07-27 ·
★★★★★
Had issues with the app, but it was my fault
Had issues with the app, but I was trying to use the WRONG app. Cust support got it sorted and it is working perfectly.
Reply from Ancel2026-07-29
Hi Alan,
Thanks for your honest feedback!
We're glad our support team could help get you on the right track. It happens to the best of us! Enjoy your device, and don't hesitate to reach out anytime you need us.
Best regards,
ANCEL Support Team
B
Barry Burrows · 2 reviews · Experienced 2026-07-22 ·
★★★★★
Very good to deal with
Very good to deal with, haven't used my MR 500 yamaha scanner yet, but buying it was positive experience
Reply from Ancel2026-07-30
Hi Barry,
Thanks for the kind words! Glad you had a positive buying experience. We're confident the scanner will serve you well when you get to use it—don't hesitate to reach out if you need any support!
Best regards,
ANCEL Support Team
r
rghines · 1 review · Experienced 2026-07-18 ·
★★★★★
Accurately tested my battery
The item was shipped promptly. The tester was used on 5 year old Duralast battery that was still cranking my Hyundai but realized it would likely need replacing soon. The tester showed an accurate voltage against my Fluke meter, the tester showed the battery had an elevated internal resistance around 8 ohms and said to replace the battery in the basic test and didn't see a need using the more advanced tests.
Reply from Ancel2026-07-28
Hi rghines,
Thanks for the great review! We're glad the tester gave you accurate, reliable results and helped you make the right call. Appreciate your trust in us!
Best regards,
ANCEL Support Team
R
Rick K · 2 reviews · Experienced 2026-07-25 ·
★★★★★
Great customer service, great product!
Great customer service! Helped me out with a few minor issues. Got the super starter for my truck, so impressed I got one for my wife’s suv! Now I am thinking about getting one for my classic car! Great company and a product that really works!
Reply from Ancel2026-07-26
Hi Rick K,
Thank you for the kind words! So glad our products and service have earned your trust!
Enjoy the weekend!
ANCEL Support Team
does exactly as advertised.
blue tooth has very limited range though.
Reply from Ancel2026-07-18
Hi Graham Downie,
Thanks for your honest feedback!
Glad to hear it performs as advertised. Noted on the Bluetooth range – we'll take that on board for future improvements.
Have a great weekend!
ANCEL Support Team
They were quick to reply to my email questions and up front with clear answers to my questions regarding the capabilities of their various products.
Reply from Ancel2026-07-17
Hi Doug,
Thanks for your kind words! We believe in honest, clear answers – no fluff, no hard sell. Glad we could help you find the right product. We're here whenever you need us! 😊
ANCEL Support Team
Hi Alberto Soler,
Thank you! We're thrilled to hear you had an excellent experience with us.
Have a great weekend!
ANCEL Support Team
C
Chris · 1 review · Experienced 2026-07-09 ·
★★★★★
Great Customer service
Great Customer service. Great Product.
Reply from Ancel2026-07-10
Hi Chris,
Thanks for your 5-star review! We're thrilled to hear you had a great experience with both our customer service and your Ancel product.
Have a great day!
ANCEL Support Team
The associate communicated well, was supportive, and was able to give me the technical information I needed to make my decision of how to address issue. I am very happy with the service provided.
Reply from Ancel2026-07-11
Hi Satisfied customer,
Thank you for your wonderful 5-star review! We're delighted to hear that our support team provided the technical information you needed and helped you make an informed decision.
Have a great day!
ANCEL Support Team
J
Justinas · 2 reviews · Experienced 2026-07-09 ·
★★★★★
Good support
I have received prompt and clear answer about product from Customer service.
Reply from Ancel2026-07-10
Hi Justinas,
Thanks for your kind words! We’re delighted to hear that our team provided the clarity you needed.
Have a great day!
ANCEL Support Team
B
Bill · 1 review · Experienced 2026-07-07 ·
★★★★★
Good company to work with
Shipping time was good. Company was easy to work with when I had questions about the product.
Reply from Ancel2026-07-08
Thanks for your kind review! We're glad to hear you had a smooth experience with both shipping and our support team. 😊
We're always here to help!
Best regards,
ANCEL Support Team
