Angelino's Coffee (angelinos.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. 87% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 92% of negative reviews. Last updated 2026-08-10.
I have truly been impressed with Angelinos coffee. My favorite is the Java Mocha. But so many of them are good. I’m not normally very fond of flavored coffees but Angelinos has swayed my tastes. Thank you Angelinos for your awesome coffee !
I love the taste of the half-caf but the coffee taste is not my issue. The problem is that all of a sudden, their pods now explode in my machine. It never happened before and it doesn't happen with any other brand, just Angelinos. When I wrote to them, they blamed the coffee maker and said the needle wasn't sharp enough. They suggested I push the pod in to pop the kcup first, then brew the coffee. Nope! Their pods still exploded. The fact that they didn't take responsibility for what probably is a kcup manufacturing defect has made me lose faith in their product. Much to my chagrin, they didn't even offer to try and make it right. Goodbye Angelinos!
We're very sorry to hear you're still experiencing this issue after trying the troubleshooting steps we provided. We understand how frustrating it is to deal with pods that don't brew properly, especially when they create a mess. We appreciate you taking the time to share your experience and your feedback. We'd like to take a closer look at the specific pods you received so we can investigate further with our quality team. We'll be reaching out to you via email to gather the pod details, including the lot information, so we can better understand what may have happened. Thank you for bringing this to our attention. We value your feedback and hope to have the opportunity to make this right.
I recently bought angelino's coffee as a first time buyer. The buying and delivery process was flawless and ease to use. I also had to contact their customer service for a question I had and the customer service rep that helped me was Diana. She was pleasant, knowledgeable, and efficient. She has an outstanding work ethic that is hard to find these days. She really cared about me, my order, and my concerns. She rates a 5 stars out of 5, exceeding all my expectations. I will purchase from Angelino's again.
Hello! Thank you so much for your kind words about Diana! She is one of the rock stars on our Care Team! Please know that we're always here should you need something!
Creative flavors, easy ordering and great delivery. We are longtime customers who are always impressed with the amazing customer service.
Hi Marjorie! Thank you so much for your kind words about our Customer Service and for being part of our Angelino's Coffee Family!
We love the coffee! Yes, it does taste fresher and somehow cleaner than our previous K-cups. Great quality, delicious coffe! Also, great service and rapid delivery. Thank you for making my morning better!
We aim to please! 🙂
I skeptically purchased a Keurig machine and tried a couple different brands of coffee but was not satisfied with the flavor. I found Angelino’s and now I won’t drink anything else. I get the dark roasts and they are by far the best! I highly recommend this coffee whether you use a Keurig or not.
Hello, Thank you so much for your wonderful review! We're thrilled to hear Angelino's won you over after trying other brands. It means a lot to know you're enjoying our Dark Roasts, and we truly appreciate you recommending us to others. We're grateful to have you as a customer! Enjoy your next cup!
Speedy delivery. The aroma of this coffee drew me in and now it's the only coffee I brew. I also gift it to friends and family.
We're thrilled that you love the aroma and flavor of our coffee, and it means the world to us that you've made Angelino's your daily brew. The fact that you also share it with your friends and family is such a wonderful compliment.
I ordered a large quantity of items and did not receive them at all. The order seems to be lost with no information. I contacted the company several times and all they offered was a 10% credit to my $80.00 order. Still no delivery and no contact after several complaints. this is truly ridiculous . Extremely poor customer service.
Thank you for your patience while we've looked into your order. After reviewing your account, your recent order, and our previous correspondence, we wanted to provide you with an update. Your order is still on its way to you, but it has unfortunately experienced a delay in transit. We completely understand how eager you are to receive it, and we appreciate the opportunity to investigate the situation on your behalf. To help move things forward, we've already opened a claim with the carrier. In many cases, this prompts the carrier to locate the package and complete delivery as quickly as possible. We also recognize that this delay has been an inconvenience. As a small token of our appreciation for your patience, one of our Care Team representatives has already processed a 10% refund to your original method of payment. We'll continue to monitor the shipment, and we are certain it will be delivered soon. Thank you again for your understanding, and please don't hesitate to reach out if you have any additional questions.
As good as before, glad I returned.
Hi Timothy! We're happy to have you back! ❤️
The coffee is genuinely good, which is the only reason this review isn't a 1-star rating. Unfortunately, everything else about my experience has been frustrating. The customer service is terrible. Kelly has been the most difficult customer service representative I've dealt with. I offered to pay the additional cost to have my order shipped via UPS 3-Day instead of Amazon Shipping because I wanted fresher coffee, but my request was flatly refused without any effort to help. As a former Amazon employee, I've seen firsthand how unreliable Amazon Shipping can be. My orders consistently take about **nine days** to arrive. Coffee is a fresh product, and waiting that long significantly impacts the quality by the time it reaches my door. What really pushed me to write this review was how my concerns were handled. I requested a refund because of the poor experience, but my request was completely ignored. I even offered to return the coffee at my own expense if they would issue a refund, and I never received any response. Being ignored after trying to resolve the issue professionally is unacceptable. Angelino's sells a quality coffee, but great coffee alone doesn't make up for poor customer service, inflexible shipping policies, and ignoring customers when there's a problem. Until they start treating customers with respect and offering better shipping options, I can't recommend them despite enjoying the coffee itself. Once again more excuses and no reasonable solution
Hello Christopher Thank you for your kind words about our coffee—we truly appreciate your support. After reviewing your account, your recent orders, and our previous email correspondence, we'd like to share what we found. Your last three orders were all shipped the same day they were placed. Each order was shipped through Amazon Shipping, and all three were delivered within five days. Our shipping system automatically selects the carrier that provides the best combination of speed and service for your delivery area. We can see that you were given the option to select a different carrier; however, Amazon Shipping was identified as the fastest available shipping method for your location. We also noted your request for UPS 3 Day service. While UPS does offer this shipping option, it is not currently a service that Angelino's Coffee offers. Unfortunately, our ordering system is not able to process this shipping method, even if you were willing to pay the additional cost. We appreciate your feedback and will certainly share your suggestion with our team as we continue evaluating future shipping options. Regarding your refund request, we understand your concern. At the time of your request, your order was already scheduled for delivery the following day. Per our policy, we are only able to issue a refund once the order has been returned to our facility. As soon as the returned package is received, we'll be happy to process your refund. Thank you for your understanding. If you have any additional questions or need further assistance, please don't hesitate to reach out.
I love this coffee and I keep coming back for more !
🥳❤️
Wonderful variety of coffee selections. Fast shipping.
Hi Ed! Thank you so much! We aim to please!
My order has not arrived. Please help!
Hello Joyce, Please email us at [email protected] or give us a call at 888-407-0889, and we'll be happy to assist you.
I just received my second order for Angelino's coffee. I can only drink decaf and ordered hazelnut creme which is a delight lful change from regular hazelnut. Also Enjoying jamaican me crazy. Another excellent flavor. So glad I took a chance with my first order.
😘❤️
coffee is great. but the only issue I had was when I inquired about a practical flavor with customer service. I was told you don't carry it.
We can definitely let our Flavor Lab know you want that flavor! You never know, it might pop up on our menu!
I love Angelino's coffee's!! Want to know why? Because when they say its fresh coffee in a pod, you better believe it...this is yhe BEST. I have tried 4 types of different flavors of coffee's, all made by Angelino's and some I would not touch a again with a ten foot pole...only because I personally did not like it. There isnt a bad coffee with Angelino's, just what ever taste is you. I highly recommend Angelino's, because its THAT good. Try it on your own and find out, there are many great flavors to choose from. Oh, and the people at customer service? They are awesome too!!
Hello PattiLynn! Oh my goodness! Thank you so much for these perfect and wonderful words! We appreciate them more than you know! 😘 We're glad you're part of our Angelino's Coffee Family!
Coffee is very delicious. It's well packaged and delivered promptly. I find the pricing very competitive considering the quality, the enjoyment, and the drinkability of several of flavors I've tried thus far.
Thank you so much, Miguel! 😀❤️
The taste is what makes the coffee great. I did though have a glitch with making a single purchase of another bag when an additional product was added to the process. I admit to not being someone who enjoys payment technology. I wanted only what I wanted. I really didn't want any suggestions.
Hello Linda, Thank you for your honest feedback! We're so glad you're enjoying the taste of the coffee. We also appreciate you sharing your experience with the checkout process. We understand that unexpected product suggestions can be frustrating when you're simply trying to purchase what you selected. I'll be sure to pass your feedback along to our team as we're always looking for ways to improve the shopping experience. If you'd prefer to return the additional product, please email us at [email protected], and our Customer Care team will be happy to assist you with the return process.
We can't drink caffeine without terrible side effects. That leaves us with very limited choices for good coffee with differents flavors. Sure, there are plain decaf coffees, but only a few that are good. When I found Angelino's i was excited to see all of the decaf flavors they offer. Still wary about how good they are (other roasters have weak flavors at best), I ordered a few. At first brew, I was blown away how incredibly delicious they are! Highland Grog?? It's unbelievably good! And even other non flavored varieties new to us like Ethiopian Kochere are amazing and a great alternative to regular black coffee. We're customers for life!
We are so happy that you found us and are allowing Angelino's Coffee to be part of your daily routine! ❤️
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