AnswerFirst (answerfirst.com) has a 4.8 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 33 of them were added in the last 12 months. Last updated 2026-08-10.
This has been great for me! I’m a new clinic and didn’t have the means to hire a front office staff. I’m very grateful that patients have a place to call, and I can focus on admin. I get notifications every time a patient calls in that I need to respond to.
Thanks for your review, Deven! We're so glad our services have been helpful for your clinic, and we appreciate you choosing AnswerFirst!
I no longer miss call's that are important to me.
We appreciate your review, Robert! That's always our goal! Thanks for choosing AnswerFirst!
Every person I spoke with was courteous, concerned and helpful!!!
Thanks for your review, Lindsay! We appreciate the positive feedback!
AnswerFirst is an incredible asset to any growing business. I keep getting compliments from clients about our great front desk. I highly recommend them to anyone running a business, to allow you to focus on your business while having a trusted partner cover the phones like they are part of your office.
Thanks for the kind words, Erick! We're so glad to hear our team has made a positive impact on your business. We look forward to continuing to provide top-tier service for you and your clients!
They give great detailed messages in a timely manner!
We appreciate your positive feedback, Joan! Thanks for choosing AnswerFirst!
Very perfessional and gives great customer service answering the phones.
Thanks for your review, Brian! We appreciate the positive feedback!
Flawless execution as usual by the AnswerFirst team. We've worked with them for years and they've always treated really well.
We love hearing this and truly appreciate your trust in our team over the years! Looking forward to many more! Thanks for choosing AnswerFirst!
Professional. Helpful. I'm enjoying having the service.
Thanks for your review, Ben! We're glad you're enjoying our services and appreciate you choosing AnswerFirst!
They have provided an excellent service so far. We been them using for a month and it’s been great! Ty
Thanks for your review, Tiffany! We're so glad you've been satisfied with our service thus far, and we look forward to continuing to serve you! Thanks for choosing AnswerFirst!
Thank you for the review!
Good experience so far. Some trouble with cost of junk calls, but resolving that now. Customer service very good.
Hi Thomas, thank you for taking the time to leave us a review and I hope we can figure out the issue with the junk calls to earn another star. Thank you for your business!
Appreciate the support and the options offered during problem solving
Thanks for your review, Patricia! We're glad we could support you as needed, and we look forward to continuing to work with you!
They provide excellent service and support. With a great sense of responsibility for our clients/customers…!
We appreciate your kind words, Audels! Ensuring your clients are well taken care of is always our top priority. Thanks for choosing AnswerFirst!
Works well. Easy to use and they are great!
Thanks for your review! We're glad to hear you've been satisfied with our services so far!
Our on-boarding process was far better than expected. We are very busy and had limited time to invest, but the Team at Answer First handled the transition professionally and the ongoing service is excellent.
Hi Charles! We’re so glad the onboarding process went smoothly and that you’re happy with our service. Thank you for your review and for choosing AnswerFirst!
We are a growing short-term rental business, we are using AnswerFirst to help fill in the overnight hours. To date our experience and guest experience has been 5-stars
Thanks for your review! We're so glad to hear both you and your guests have had 5-star experiences, and we look forward to continuing to serve you!
This was our first answering service for attendance. It has worked out very well for our facility. Stephanie was super helpful through everything. Answered all of my crazy questions very timely. Made starting up a new system very smoothly.
Thanks for your review, Valerie! We're so glad everything is working well and that Stephanie could answer all your questions along the way. We appreciate you choosing AnswerFirst!
Our tax and bookkeeping firm was in need of an answering service pretty quickly due to a member of our team reducing hours. Answer First was exactly what we needed. The transition was smooth and it was like we never skipped a beat.
We're so happy to hear your transition to our answering services went smoothly, and we look forward to continuing to serve you! Thanks for choosing AnswerFirst!
It was very easy to set up and great customer service.
Thanks for your review, Amanda! We're glad to hear the setup went smoothly and that you've been happy with our service so far!
Friendly, easy to understand operators answer my calls, take my messages, and nobody has complained.
Hi, Pete! We're glad to hear everything is going smoothly! Thanks for your review and for choosing AnswerFirst!
62 reviews matching