Antsy Labs is a Boulder, Colorado-based design studio and game publisher behind inventions including the original Fidget Cube™, IRLA™, Fidget Factory™, Storm the Gate™, + more.
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Is Antsy Labs legit?
Antsy Labs (antsylabs.com) has a 3.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. 65% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 69% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-11.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers genuinely appreciate the fast, efficient, and reliable delivery service, frequently noting that packages arrive promptly and arrive in exceptionally good condition. People also genuinely enjoy using the products daily, finding them incredibly helpful for maintaining focus, easing daily stress, and bringing a wonderful sense of delight.
Some reviewers were not happy with the product quality, specifically mentioning broken switches, stiff components, or items arriving in a defective state. Others experienced frustrating delivery delays, higher shipping fees, or a complete lack of response from customer support regarding missing items.
Auto-generated from all reviews of this business. For reference only.
I received the lighted fidgit spinners. I wrote to say they didn't work at all. I got a response saying that Antsy knew they didn't work and discontinued them. But they still sold them to me. I call that theft. Antsylabs steals.
Reply from Antsy Labs2025-09-18
Hello Dave,
I am very sorry for your dissatisfaction, unfortunately there is a disclaimer when you are purchasing this specific spinner, and the reason they are cheaper than the other ones. They are still spinning, but often LED lights don't work as stated when you are making a purchase.
We do everything possible to provide the best service always! ☺️
Team Antsy Labs 🐜
Excellent product, quick delivery. I had a fidgetcube long ago that unfortunately got lost, so I am very pleased to have found a replacement to help me keep busy during quiet times.
Reply from Antsy Labs2025-09-18
Hello John,
We are super glad to hear you got another Fidget Cube that feels as good!
We do everything possible to provide the best service always! ☺️
Team Antsy Labs 🐜
The shipping fee was displayed after purchase. The shipping fee was set several times higher than the product price, and although I requested cancellation within 10 minutes of purchase, it was not accepted because it was stated that the item had already been shipped. I filed a dispute through PayPal, and they accepted the cancellation, but their handling was dishonest.
Reply from Antsy Labs2025-09-09
Hello K.T.
As always, we are sorry to hear your experience was not as expected. We would also like to see shipping costs get back to "normal", and as explained we do not profit on shipping nor do we do our own shipping unfortunately.
I would suggest reaching out to our support team, but I can see this has been resolved, maybe not in the smoothest way though and we apologize for that.
We do everything possible to provide the best service always! ☺️
Team Antsy Labs 🐜
Brilliant customer support from the team when I asked to cancel an order due to wild shipping costs.(UK buyers beware!
They stopped the order before it left the warehouse & arranged a refund ❤️
Reply from Antsy Labs2025-09-09
Hello Sarah,
Just as you, we can't wait for shipping costs to land down to earth! Glad we could help.
We do everything possible to provide the best service always! ☺️
Team Antsy Labs 🐜
I am so thrilled with my experience with this- I got a fidget cube and one of the holder Prism keychains so I can put it on my carabiner. I got the Prismso I can keep track of it better, but it honestly has been making the fidget cube experience soo awesome because of the way I can hold the cord. Having a fidget cube has been helping me at concerts and while I'm starting my student teaching!
Reply from Antsy Labs2025-08-27
Hello eden,
So glad to hear about your experiences and case uses for our fidgets! We always appreciate the real life situations these are being used, it helps us imagine and improve for the future!
We do everything possible to provide the best service always! ☺️
Team Antsy Labs 🐜
The shipment took a reasonable amount of time and the product was what we ordered and in good condition. I don’t know what else I can say. We’ll see if the product holds up.
Reply from Antsy Labs2025-08-27
Hello Jennifer Smith,
Always glad to hear our customers are satisfied with the shipping process as we are not doing it ourselves. That feedback means a lot!
We do everything possible to provide the best service always! ☺️
Team Antsy Labs 🐜
I didn't like the quality of the fidget cube I ordered. The metal ball you spin was hard to move and squeaked when it did. The other components of it also didn't move like they have on past fidget cubes I've gotten. They didn't feel satisfying like they usually are.
Reply from Antsy Labs2025-08-27
Hello Kira Wentz,
Thank you so much for the feedback, its always helpful. We do have different types of cubes, and some are known to fit different users in a better way, but there is always room for improvement!
We do everything possible to provide the best service always! ☺️
Team Antsy Labs 🐜
fast delivery and the product i purchased my granddaughter loved!
Reply from Antsy Labs2025-08-27
Hello KAP,
Here at Antsy we are so glad when we get to hear the new generations are enjoying our fidgets, thank you for sharing such information with us!
We do everything possible to provide the best service always! ☺️
Team Antsy Labs 🐜
I like to support individual (non-corporate or "big) businesses, and am delighted with the more personal touch in the whole process of getting my Fidget cube. Receiving "personal" responses helps to shrink the world and widen the sense of community...both anti-anxiety feelings.
Reply from Antsy Labs2025-08-27
Hello Rose W,
Hee hee, thank you so much for the kind words, always good to hear our personal touch helps!
We do everything possible to provide the best service always! ☺️
Team Antsy Labs 🐜
We were very disappointed. Not only did the item break the very first day due to poor quality, we were asked to pay for shipping to return the item, only to be offered a refund not including the shipping here and back. We will sadly not be purchasing anything from Antsy Labs here or on Amazon.
Reply from Antsy Labs2025-08-16
Hello JB,
We are very sorry your experience with us was not up to the expectation. Unfortunately shipping is not covered by refunds as per our terms of service.
It is always sad to hear our fidget did not satisfy our customer's needs as that is something we would always want to accomplish.
We do everything possible to provide the best service always! ☺️
Team Antsy Labs 🐜
Fidget cube came on time and has all the bells and whistles I could ever love.
Truly great product.
Reply from Antsy Labs2025-08-03
Hello Elijah,
We are so glad to hear you got exactly what you wanted! Thank you so much for sharing, we do everything possible to provide the best service always! ☺️
Team Antsy Labs 🐜
cute case the cubes came in, the metal ball clicks in as well which i was hoping for in particular. my friend said they wished the switch had more resistance, but its good for my purposes. good cubes!
Reply from Antsy Labs2025-08-03
Hello JD,
We are so glad to hear our fidgets are satisfying your needs and providing some fun! We do everything possible to provide the best service always! ☺️
Team Antsy Labs 🐜
Hello Brendan,
We are so sorry to hear your package never made it to you! Please contact our support at [email protected], and our support team will try helping with the issue. Thank you so much for sharing, we do everything possible to provide the best service always! ☺️
Team Antsy Labs 🐜
The product are advertised effectively and simply on the websites. Great suggestions/ items bought together, and the delivery on time.
Reply from Antsy Labs2025-07-26
Hello Mahmed,
We are happy to hear you are satisfied with effectivness of our website and fidgets! Thank you so much for sharing, we do everything possible to provide the best service always! ☺️
Team Antsy Labs 🐜
Hello Jesse,
We are so glad to hear our fidgets are helping with your adhd! Thank you so much for sharing, we do everything possible to provide the best service always! ☺️
Team Antsy Labs 🐜
Hello Alex,
We are so glad to hear you are enjoying our fidget spinners! Thank you so much for sharing, we do everything possible to provide the best service always! ☺️
Team Antsy Labs 🐜
I love these things but just can’t keep losing them whether I have a prism keychain or not hahaha. Anyway, always have to have one nearby: home, work - doesn’t matter.
Reply from Antsy Labs2025-07-09
Hello Keith,
So glad to hear you are enjoying our product so much! Fingers crossed you never lose another cube again. ☺️
Team Antsy Labs 🐜
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