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apress.com

100 reviews

4.3100 reviews
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About apress.com

Data updated
Website
apress.com
Category
Public & Local Services
Location
United States · New York
Status
Unclaimed
Last 12 months
1 review
Replies to negative
92% (12/13)
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Is apress.com legit?

apress.com (apress.com) has a 4.3 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Public & Local Services and its reputation is good. 84% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 92% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

K
Kendall · 2 reviews · Experienced 2026-06-29 ·

Bought 2nd and 3rd edition... 1st example in both books do not work

I bought the second edition of Foundations of Python Network Programming... the very first example code in the introduction chapter didn't work. Frustrating... I set the book aside. The third edition came out... I thought that it would be fixed and this edition covered Python3. So I bought the 3rd edition as well. The code for that first example was different this time... and also still broken... does not work. Period. They tricked me into buying the same book twice because of their bad code. It won't happen again.

J
Jana Tarešová · 1 review · Experienced 2023-08-28 ·

Not recomended

I can´t recommend this shop because they don´t comunicate in case you have sent item back to shop, neither return money. I should make some other steps to get money back.

Reply from apress.com2023-11-08

Dear Customer, Thank you for your feedback on Trustpilot. We are sorry for the negative experience. Please contact our customer service at [email protected] so that we can find an adequate solution for you as quickly as possible. Kind regards, Your Springer Nature Shop Team

J
Joe Techcommanders · 6 reviews · Experienced 2023-01-01 ·

I have done work as an author and they…

I have done work as an author and they have not paid me for months. Excuses abound since the content editor is on baby leave for 6 months.

Reply from apress.com2023-01-10

Dear Author, Thank you for your feedback on Trustpilot. We are very sorry for the experienced issues. Could you please contact our author support team ([email protected]) so that our colleagues can review your concerns? Thank you. Kind regards, Your Springer Nature Shop Team

B
Birger · 14 reviews · Experienced 2022-12-09 ·

Apress: Python Unit Test Automation

As there is no way of writing reviews directly on the books at Apress(Springer) I add it here. I bought the Python Unit Test Automation book by Ashwin Pajankar. This is an update to an earlier revision. And a very badly done update. 60% of the book is used on outdated subjects. A long chapter is used on the "nose" framework. The problem is that nose is not supported any more and outdated. And it was already outdated at Python 3.9. "nose2# that is fully supported get 1, one page! This is book not worth the money. Note even on sale.

Reply from apress.com2022-12-12

Dear Birger, Thank you for your feedback on Trustpilot. We have forwarded your feedback to our editorial department to improve the quality of our books. Kind regards, Your Springer Nature Webshop Team.

J
Jani · 3 reviews ·

Worst support experience in recent memory

Took 5 months to deliver my order - it was one of those 'print as needed' things so I knew it would be long. Apparently there was also an issue with the print once they. All that would be fine, but once they actually started to ship the replacements, they also tried to charge me for them. I sent out 20ish email to support, where different people answered in various confusing ways until it was finally resolved to be their mistake rather than mine. I definitely felt like none of the agents bothered to read the support history in the ticket at any point the 'help' I was getting was never what was needed, or they were making a point that had been established earlier. Will never order from here again knowing that in case of problems, you'll be SOL.

Reply from apress.com2021-12-29

Dear Customer, Thank you for your feedback on Trustpilot and we are sorry for the experienced issues. In order to improve our service we will certainly forward your comment to the corresponding department. Kind regards Your Springer Nature Shop Team.

M
Mr Nigel Parsons · 3 reviews · Verified ·

Great company

Great company, fantastic range of technical books at very reasonable prices.

R
Ronaldo Albertini · 1 review · Verified ·

Good and easy

The content of apress books are very good, and the process of buying is very easy.

G
Gerhard Schulz · 7 reviews · Verified ·

A book full of errors

A book full of errors - not really the standard Apress Style!

Reply from apress.com2021-11-08

Dear Customer, Thank you for your feedback on Trustpilot. We have passed on your feedback to our editorial team in order to improve the quality of our books. Kind regards, Your Springer Nature Webshop Team.

J
Jenn · 10 reviews · Verified ·

Great service

N
Nieko · 8 reviews · Verified ·

Good (e)Books

Good (e)Books. Good Seller.

L
Larry · 12 reviews · Verified ·

Great value for spend.

O
Oscar · 1 review · Verified ·

Very good experience.

s
salimp · 7 reviews · Verified ·

awesome books, service, occasional great discounts

awesome books, no problems at purchases or viewing / searching items...and occasionall discounts help me to buy books even tough exchange rates for where i live makes it difficult. I love Apress

c
customer · 2 reviews · Verified ·

Long term customer of books about software

I've been a customer of Apress for many years. The transactions can be easily completed using the web site. I usually like to look through the Table of Contents of a book and, if possible, read about 10 pages of the book to get a feel of whether the book topic interests me and if I like the author's writing style. Over the years, Apress has made this more difficult. In particular, I compare this to the Manning site - which I find to be even more helpful. I still buy an occasional book at Apress and I am generally satisfied with those purchases.

S
Stuart Butt · 3 reviews · Verified ·

I bought 'Beginning C++ 20' direct from…

I bought 'Beginning C++ 20' direct from Apress. The book arrived with scratches and scuff marks on the cover, this could have happened in transit. The real problem was the quality of the text in the book. Much of it was so faint that it was illegible. In particular this followed '//' comment marks in the code, I have other books from this company which are ok so maybe I was just unlucky with this one..

Reply from apress.com2021-10-26

Dear Customer, Thank you for your feedback. We are sorry that you received a damaged and apparently misprinted book. A member of our customer service team will be in contact with you directly to investigate this further and arrange for a replacement. Kind regards, Your Springer Nature Shop Team.

c
customer · 9 reviews · Verified ·

apress.com is great library of…

apress.com is great library of technologies and scientifics ressources lectures can improve their skills by reading books.

T
TWebby · 3 reviews · Verified ·

Pretty Good Site and Products, but Could be Better

Pretty Good Site and Products, but Could be Better. For the most part, I'm fairly happy with Apress! They have pretty good coverage for most of the tech topics I'm interested in, and even a couple of authors whose books I buy as a given, every year. I would love to see some deep dives into topics like real-word redux, and full-stack JavaScript and DevOps projects with non-trivial examples that are not just regurgitations of online documentation.

c
customer · 1 review · Verified ·

Great Books

Good books to read but need more books in some subjects

J
Janos · 1 review · Verified ·

Got resolved: Extremelly annoyed with the handling of…

UPDATE: After giving the negative review Apress has finally sent me the required invoice. So I update the score from 1* to 3*. Dear Apress. Dont know if other people are in my shoe, but my situation is, that I have to pre-finance the books I am buying but can bill my employer by providing the invoice for a pre-defined yearly allowance. Thus for me its very important, that receiving the invoice is automatic and hassle free (and I dont get a lot of spam in the process) more important then for example relative price difference comapred to some other provider. ======= Extremelly annoyed with the handling of my order. I bought both paper and eBook version of the same book. I received a ****load of emails about my order about delivery, then invoices with 0 values, invoices with actual values and about their latest discounts. What I have not received is any invoice covering the eBook part of the order (half of the amount I payed). Now I am in a process emailing with them about it.

Reply from apress.com2021-10-18

Dear Customer, Thank you for your feedback. We are sorry for the inconvenience. A member of our Customer Service team will be in contact with you directly regarding your missing invoice. Best regards, Your Springer Nature Shop Team

c
customer · 7 reviews · Verified ·

Excellent process

Excellent process. Very efficient.