Aptive Pest Control (aptivepestcontrol.com) has a 4.1 out of 5 rating on OK.one, based on 237 user reviews collected here. It is listed under Home Services and its reputation is good. 76% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 80% of negative reviews. Last updated 2026-08-10.
Hi there,
Thank you for your kind review! We're so glad to hear your service professional completed the service accurately and provided courteous, professional care. We appreciate your trust in Aptive and look forward to continuing to help protect your home. Thank you for your support!
-Jasmine, Aptive Care Team
Hi Kenneth,
Thank you for your wonderful review! We're thrilled to hear Aptive has made such a noticeable difference in reducing the number of insects in your home. It's especially rewarding to know your service professional consistently provides thorough service and takes the time to treat every area that needs attention. Your recommendation means so much to us. Thank you for trusting Aptive to help protect your home. We truly appreciate your continued support!
-Jasmine, Aptive Care Team
Hi Rebecca,
Thank you for your feedback. We're sorry to hear you haven't noticed relief from the bugs in your backyard yet. We understand how frustrating that can be.
Please reach out to [email protected] directly so we can review your account and arrange a complimentary reservice under Aptive's Promise if needed. We'd appreciate the opportunity to address the remaining pest activity and help get your backyard back under control.
-Jasmine, Aptive Care Team
Hi Elle,
Thank you for your wonderful review! We're thrilled to hear Jordane took the time to listen to your concerns, address each one, and clearly explain the treatment he provided. That level of communication and personalized service is exactly what we strive for. We'll be sure to share your kind words with Jordane. Thank you for trusting Aptive to help protect your home. We truly appreciate your support!
-Jasmine, Aptive Care Team
Hi Tomeka,
Thank you for your wonderful review! We're so glad to hear Jerrell provided such a positive experience. It's great to know he was friendly, thorough, polite, and professional throughout your service. We'll be sure to share your kind words with Jerrell. Thank you for trusting Aptive to help protect your home. We truly appreciate your support!
-Jasmine, Aptive Care Team
Hi Sanjeev,
Thank you for your wonderful review! We're thrilled to hear Casey took the time to understand your concerns and made sure they were properly addressed. Providing attentive, personalized service is something we take great pride in. We'll be sure to share your kind words with Casey. Thank you for trusting Aptive to help protect your home. We truly appreciate your support!
-Jasmine, Aptive Care Team
Hi Sandra,
Thank you for your thoughtful feedback. We're glad to hear our service professionals have consistently addressed your concerns and provided great service. We also sincerely apologize for the repeated scheduling issues you've experienced. We understand how frustrating it is to have appointments rescheduled, missed, or occur outside the promised time window, and we agree that's not the experience you should expect.
Please reach out to [email protected] directly so we can review your account, discuss these scheduling concerns, and work toward a better solution moving forward. We appreciate your feedback and the opportunity to improve your experience.
-Jasmine, Aptive Care Team
Hi Joel,
Thank you for taking the time to share your experience. We're sorry to hear you're seeing more pest activity after switching to Aptive, especially after having lived in your home for so many years. We understand how frustrating it is to feel like your concerns haven't been adequately addressed.
Please reach out to [email protected] directly so we can review your account, discuss the pest activity you're experiencing, and determine the best path forward to resolve the issue. We appreciate the opportunity to make this right and restore your confidence in Aptive.
-Jasmine, Aptive Care Team
Hi Charlie,
Thank you for your thoughtful review! We're so glad to hear you've been pleased with your experience so far. It's great to know you've found our pricing fair, our team friendly and knowledgeable, and that the communication from your service professionals has been helpful. We're also happy to hear your service professional takes the time to discuss problem areas and tailor each treatment to your home's needs. Thank you for trusting Aptive to help protect your home. We truly appreciate your recommendation and look forward to continuing to earn your trust with every visit!
-Jasmine, Aptive Care Team
Hi Neriah,
Thank you for your thoughtful feedback. We're glad to hear our service professionals have consistently provided wonderful service and taken great care of your home. We sincerely apologize for the scheduling issues you've experienced. We understand how frustrating it is to deal with missed appointments, unexpected reschedules, and a lack of communication about what's happening.
Please reach out to [email protected] directly so we can review your account, discuss your scheduling concerns, and work toward a better experience moving forward. We appreciate your feedback and the opportunity to make this right.
-Jasmine, Aptive Care Team
Hi James,
Thank you for your thoughtful review! We're thrilled to hear you've had such positive experiences with our service professionals and that Keith provided great service during your recent visit. We'll be sure to share your kind words with him.
We also appreciate your honest feedback regarding your experience with our customer service team. We understand how important clear communication is, and we'll be sure to share your comments with the appropriate team as we continue working to improve the overall customer experience. Thank you for trusting Aptive to help protect your home. We truly appreciate your support!
-Jasmine, Aptive Care Team
Hi John,
Thank you for your kind review! We're so glad to hear you were pleased with the efficient service and overall experience. Thank you for trusting Aptive to help protect your home. We truly appreciate your support and look forward to serving you again!
-Jasmine, Aptive Care Team
Hi Bonnie,
Thank you for your kind review! We're so glad to hear your service professional did an excellent job and took great care of your home. We truly appreciate your trust in Aptive and look forward to continuing to provide you with the same level of service. Thank you for your support!
-Jasmine, Aptive Care Team
Hi Mary,
Thank you for your thoughtful review! We're thrilled to hear Anthony was helpful, thorough, and took the extra time to address your ground hornet concerns. We'll be sure to share your kind words with him.
We also appreciate your feedback regarding scheduling. We understand how frustrating it can be when arranging regular service isn't as seamless as it should be, and we'll be sure to share your comments with the appropriate team as we continue working to improve the scheduling experience. Thank you for trusting Aptive to help protect your home. We truly appreciate your support!
-Jasmine, Aptive Care Team
Hi Valesca,
Thank you for your wonderful review! We're so glad to hear our service professionals have been professional, helpful, and taken the time to listen to your concerns. Providing attentive, personalized service is something we take great pride in. Thank you for trusting Aptive to help protect your home. We truly appreciate your support!
-Jasmine, Aptive Care Team
Hi Thomas,
Thank you for your kind review! We're so glad to hear Dante did a great job. We'll be sure to share your recognition with him. Thank you for trusting Aptive to help protect your home. We truly appreciate your support!
-Jasmine, Aptive Care Team
Hi Juan,
Thank you for your thoughtful review! We truly appreciate you giving Aptive the opportunity to earn your trust. We're so glad to hear every service visit has been met with professionalism, respect, and a positive attitude. That's exactly the experience we strive to provide. Thank you for choosing Aptive, and we look forward to continuing to help protect your home for many visits to come!
-Jasmine, Aptive Care Team
Hi there,
Thank you for your feedback. We're sorry to hear your service professional arrived well outside of the scheduled appointment window. We understand how frustrating it is to miss the opportunity to have important areas, like your garage and the developing hornets' nest, addressed because of the unexpected arrival time.
Please reach out to [email protected] directly so we can review what happened, arrange a follow-up service, and make sure your remaining concerns are properly taken care of. We appreciate the opportunity to make this right.
-Jasmine, Aptive Care Team
Hi John,
Thank you for your review! We're glad to hear you were happy with the service you received. We appreciate your trust in Aptive and look forward to continuing to help protect your home. Thank you for your support!
-Jasmine, Aptive Care Team
Hi Steven,
Thank you for your feedback. We're glad to hear your service professional was helpful and took your concerns seriously, but we're sorry to hear you're still experiencing mosquito activity in your backyard.
Please reach out to [email protected] directly so we can review your account and arrange a complimentary reservice under Aptive's Promise if needed. We'd appreciate the opportunity to address the remaining mosquito activity and help get your backyard back under control.
-Jasmine, Aptive Care Team