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Aptive Pest Control

237 reviews

4.1237 reviews
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About Aptive Pest Control

Data updated
Website
aptivepestcontrol.com
Category
Home Services
Location
United States
Status
Unclaimed
Last 12 months
237 reviews
Replies to negative
80% (35/44)
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Is Aptive Pest Control legit?

Aptive Pest Control (aptivepestcontrol.com) has a 4.1 out of 5 rating on OK.one, based on 237 user reviews collected here. It is listed under Home Services and its reputation is good. 76% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 80% of negative reviews. Last updated 2026-08-10.

What people say

技术人员做得很准确……

技术人员准确地完成了应该做的事情。很有礼貌的个人。

Reply from Aptive Pest Control2026-08-03

Hi there, Thank you for your kind review! We're so glad to hear your service professional completed the service accurately and provided courteous, professional care. We appreciate your trust in Aptive and look forward to continuing to help protect your home. Thank you for your support! -Jasmine, Aptive Care Team

主动害虫防治帮助很大......

主动害虫防治对减少以前进入我家的昆虫数量有很大帮助。我好像没有那么多。也许一个月一两次。他们很好地照顾他们的客户和我的技术人员,总是出色地喷涂每个需要的地方。我强烈推荐自动害虫防治。

Reply from Aptive Pest Control2026-08-03

Hi Kenneth, Thank you for your wonderful review! We're thrilled to hear Aptive has made such a noticeable difference in reducing the number of insects in your home. It's especially rewarding to know your service professional consistently provides thorough service and takes the time to treat every area that needs attention. Your recommendation means so much to us. Thank you for trusting Aptive to help protect your home. We truly appreciate your continued support! -Jasmine, Aptive Care Team

到目前为止,我们还没有注意到任何缓解......

到目前为止,我们还没有注意到后院的虫子有任何缓解。

Reply from Aptive Pest Control2026-08-03

Hi Rebecca, Thank you for your feedback. We're sorry to hear you haven't noticed relief from the bugs in your backyard yet. We understand how frustrating that can be. Please reach out to [email protected] directly so we can review your account and arrange a complimentary reservice under Aptive's Promise if needed. We'd appreciate the opportunity to address the remaining pest activity and help get your backyard back under control. -Jasmine, Aptive Care Team

乔丹听了我的担忧,然后……

乔丹听取了我的担忧,并确保解决这些问题并解释他如何解决每个问题。

Reply from Aptive Pest Control2026-08-03

Hi Elle, Thank you for your wonderful review! We're thrilled to hear Jordane took the time to listen to your concerns, address each one, and clearly explain the treatment he provided. That level of communication and personalized service is exactly what we strive for. We'll be sure to share your kind words with Jordane. Thank you for trusting Aptive to help protect your home. We truly appreciate your support! -Jasmine, Aptive Care Team

杰瑞尔很友善

杰瑞尔很友善。他很彻底。他很有礼貌而且很专业。

Reply from Aptive Pest Control2026-08-03

Hi Tomeka, Thank you for your wonderful review! We're so glad to hear Jerrell provided such a positive experience. It's great to know he was friendly, thorough, polite, and professional throughout your service. We'll be sure to share your kind words with Jerrell. Thank you for trusting Aptive to help protect your home. We truly appreciate your support! -Jasmine, Aptive Care Team

凯西非常了解我们的……

凯西非常了解我们的担忧并解决它们

Reply from Aptive Pest Control2026-08-03

Hi Sanjeev, Thank you for your wonderful review! We're thrilled to hear Casey took the time to understand your concerns and made sure they were properly addressed. Providing attentive, personalized service is something we take great pride in. We'll be sure to share your kind words with Casey. Thank you for trusting Aptive to help protect your home. We truly appreciate your support! -Jasmine, Aptive Care Team

技术人员很棒并且解决了…

技术人员很棒,可以解决每一个问题。我遇到的问题是约会将被取消/错过。 即,他们安排了周五的约会,然后由于紧急情况而重新安排在下周四。 好吧,我明白了。 周四他们再也没有出现。第二天(星期五)我打电话,被告知星期四有人员配备问题,但星期六中午 8 点会出去。 人员配备问题不是我的责任。周六凌晨 2:00 技术人员出现。 就像我说的,技术人员很棒,但调度需要改进

Reply from Aptive Pest Control2026-08-03

Hi Sandra, Thank you for your thoughtful feedback. We're glad to hear our service professionals have consistently addressed your concerns and provided great service. We also sincerely apologize for the repeated scheduling issues you've experienced. We understand how frustrating it is to have appointments rescheduled, missed, or occur outside the promised time window, and we agree that's not the experience you should expect. Please reach out to [email protected] directly so we can review your account, discuss these scheduling concerns, and work toward a better solution moving forward. We appreciate your feedback and the opportunity to improve your experience. -Jasmine, Aptive Care Team

我看到的害虫比以往任何时候都多......

我看到的害虫比我在这里住了 15 年以来见过的还要多。我从 Terminix 切换了服务,结果是灾难性的。我试图提醒该公司他们的服务不够充分,但他们似乎只是走走过场。我根本无法推荐他们。

Reply from Aptive Pest Control2026-08-03

Hi Joel, Thank you for taking the time to share your experience. We're sorry to hear you're seeing more pest activity after switching to Aptive, especially after having lived in your home for so many years. We understand how frustrating it is to feel like your concerns haven't been adequately addressed. Please reach out to [email protected] directly so we can review your account, discuss the pest activity you're experiencing, and determine the best path forward to resolve the issue. We appreciate the opportunity to make this right and restore your confidence in Aptive. -Jasmine, Aptive Care Team

价格合理,员工友善

定价合理。 友好、知识渊博的员工。 与技术人员有良好的沟通。 对外部蚂蚁和老鼠的有效治疗 - 但需要一些时间才能通过每月访问来解决。 每次访问时,技术人员都会询问问题领域或新活动,并根据需要进行调整。 我在预定访问前大约 1 周以及访问当天大约 30 分钟收到一条短信。 如果我没空,我可以给技术人员发短信以记录任何疑虑/问题。 自从我开始使用 Aptive 已经 3 个月了,到目前为止我对服务很满意。

Reply from Aptive Pest Control2026-08-03

Hi Charlie, Thank you for your thoughtful review! We're so glad to hear you've been pleased with your experience so far. It's great to know you've found our pricing fair, our team friendly and knowledgeable, and that the communication from your service professionals has been helpful. We're also happy to hear your service professional takes the time to discuss problem areas and tailor each treatment to your home's needs. Thank you for trusting Aptive to help protect your home. We truly appreciate your recommendation and look forward to continuing to earn your trust with every visit! -Jasmine, Aptive Care Team

糟糕的调度服务

技术人员上门喷涂,真是太棒了!调度服务(自动化和代表性)很糟糕。我们安排的约会没有出现,在没有事先与我们核实的情况下重新安排,也没有关于实际发生情况的更新。

Reply from Aptive Pest Control2026-08-03

Hi Neriah, Thank you for your thoughtful feedback. We're glad to hear our service professionals have consistently provided wonderful service and taken great care of your home. We sincerely apologize for the scheduling issues you've experienced. We understand how frustrating it is to deal with missed appointments, unexpected reschedules, and a lack of communication about what's happening. Please reach out to [email protected] directly so we can review your account, discuss your scheduling concerns, and work toward a better experience moving forward. We appreciate your feedback and the opportunity to make this right. -Jasmine, Aptive Care Team

Aptive 比其他产品做得更多……

Aptive 比其他害虫防治公司做得更多。来到这所房子的每个人都非常专业。基思昨天来了,他很棒。如果我有一个投诉,那就是外包的客户服务部门,其中一些人很难理解,也很难听到其他人在电话里说话。

Reply from Aptive Pest Control2026-08-03

Hi James, Thank you for your thoughtful review! We're thrilled to hear you've had such positive experiences with our service professionals and that Keith provided great service during your recent visit. We'll be sure to share your kind words with him. We also appreciate your honest feedback regarding your experience with our customer service team. We understand how important clear communication is, and we'll be sure to share your comments with the appropriate team as we continue working to improve the overall customer experience. Thank you for trusting Aptive to help protect your home. We truly appreciate your support! -Jasmine, Aptive Care Team

良好高效的交付和服务。

Reply from Aptive Pest Control2026-08-03

Hi John, Thank you for your kind review! We're so glad to hear you were pleased with the efficient service and overall experience. Thank you for trusting Aptive to help protect your home. We truly appreciate your support and look forward to serving you again! -Jasmine, Aptive Care Team

完成这项工作的绅士做了……

那位负责这项工作的绅士干得非常好。我对他打理房子的方式很满意。

Reply from Aptive Pest Control2026-08-03

Hi Bonnie, Thank you for your kind review! We're so glad to hear your service professional did an excellent job and took great care of your home. We truly appreciate your trust in Aptive and look forward to continuing to provide you with the same level of service. Thank you for your support! -Jasmine, Aptive Care Team

我的服务技术员安东尼非常棒……

我的服务技术员安东尼非常乐于助人且彻底,需要额外的地面黄蜂帮助。 然而,定期访问服务部门(又名在线帮助)是一个问题。

Reply from Aptive Pest Control2026-08-03

Hi Mary, Thank you for your thoughtful review! We're thrilled to hear Anthony was helpful, thorough, and took the extra time to address your ground hornet concerns. We'll be sure to share your kind words with him. We also appreciate your feedback regarding scheduling. We understand how frustrating it can be when arranging regular service isn't as seamless as it should be, and we'll be sure to share your comments with the appropriate team as we continue working to improve the scheduling experience. Thank you for trusting Aptive to help protect your home. We truly appreciate your support! -Jasmine, Aptive Care Team

经验丰富的技术人员

技术人员非常专业,乐于助人;他们倾听房主的担忧。

Reply from Aptive Pest Control2026-08-03

Hi Valesca, Thank you for your wonderful review! We're so glad to hear our service professionals have been professional, helpful, and taken the time to listen to your concerns. Providing attentive, personalized service is something we take great pride in. Thank you for trusting Aptive to help protect your home. We truly appreciate your support! -Jasmine, Aptive Care Team

但丁做得很好!

Reply from Aptive Pest Control2026-08-03

Hi Thomas, Thank you for your kind review! We're so glad to hear Dante did a great job. We'll be sure to share your recognition with him. Thank you for trusting Aptive to help protect your home. We truly appreciate your support! -Jasmine, Aptive Care Team

新客户…

我现在只在 Aptive 进行过几次付款,所以这是一个相当早的评论,但每项服务都有良好的态度和尊重的专业精神。这始终受到赞赏和提倡。

Reply from Aptive Pest Control2026-08-03

Hi Juan, Thank you for your thoughtful review! We truly appreciate you giving Aptive the opportunity to earn your trust. We're so glad to hear every service visit has been met with professionalism, respect, and a positive attitude. That's exactly the experience we strive to provide. Thank you for choosing Aptive, and we look forward to continuing to help protect your home for many visits to come! -Jasmine, Aptive Care Team

安排约会被忽略

未遵循安排预约。技术人员上午 10:20 左右到达,参加我们定于下午 4 点至 8 点之间的预约。我不在家,无法在车库内进行报道并显示马蜂窝从哪里开始。

Reply from Aptive Pest Control2026-08-03

Hi there, Thank you for your feedback. We're sorry to hear your service professional arrived well outside of the scheduled appointment window. We understand how frustrating it is to miss the opportunity to have important areas, like your garage and the developing hornets' nest, addressed because of the unexpected arrival time. Please reach out to [email protected] directly so we can review what happened, arrange a follow-up service, and make sure your remaining concerns are properly taken care of. We appreciate the opportunity to make this right. -Jasmine, Aptive Care Team

喜欢他们所做的

喜欢他们所做的事情。

Reply from Aptive Pest Control2026-08-03

Hi John, Thank you for your review! We're glad to hear you were happy with the service you received. We appreciate your trust in Aptive and look forward to continuing to help protect your home. Thank you for your support! -Jasmine, Aptive Care Team

技术员很乐于助人并且……听了我的意见。

技术人员很乐于助人,也很关心,但我们后院仍然有很多蚊子。

Reply from Aptive Pest Control2026-08-03

Hi Steven, Thank you for your feedback. We're glad to hear your service professional was helpful and took your concerns seriously, but we're sorry to hear you're still experiencing mosquito activity in your backyard. Please reach out to [email protected] directly so we can review your account and arrange a complimentary reservice under Aptive's Promise if needed. We'd appreciate the opportunity to address the remaining mosquito activity and help get your backyard back under control. -Jasmine, Aptive Care Team