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Home & Garden

ArchitecturalDepot.com

102 reviews

4.5102 reviews
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About ArchitecturalDepot.com

Data updated
Website
architecturaldepot.com
Category
Home & Garden
Location
United States · Brea
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
0% (0/12)
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Is ArchitecturalDepot.com legit?

ArchitecturalDepot.com (architecturaldepot.com) has a 4.5 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 86% of reviews are 4 stars or higher and 10% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-11.

What people say

J
J W Williams · 1 review · Experienced 2026-07-03 ·

Good product and good service.

k
kimberly sachs · 1 review · Experienced 2026-06-23 ·

Great selection and helpful customer service

I knew the style exterior shutter I wanted but had no clue as to the hardware. Customer service helped me through it all. Great selection of shutters and hardware. Thanks Architectural Depot for a seamless experience.

D
Dan Fulmer · 2 reviews · Experienced 2026-07-03 ·

Good experience

Good experience, fast production and shipping and good quality products.

J
Joanne Hill · 2 reviews · Experienced 2026-06-11 ·

I needed steel L brackets for a resin…

I needed 8x8 1/4” black steel L brackets to support a 96”resin flower box. These were perfect and at the best price. Delivery was unbelievably fast.

T
Tina Craig · 2 reviews · Experienced 2026-06-01 ·

Reliable source

Reliable source! Quick shipping, well packaged.

V
Valued Customer · 14 reviews · Experienced 2026-06-04 ·

Architectural Depot.com is an amazing…

Architectural Depot.com is an amazing place to shop when you’re looking for a reliable product that will sure stand the test of time. Quality and structure with design options Architectural Depot.com has the spice to make your project stand out among the rest.

J
Jim · 2 reviews · Experienced 2026-06-29 ·

Ordered vinyl shutters on 6-17-26 and…

Ordered vinyl shutters on 6-17-26 and as of 6-29-26 the order still had not been processed. I made multiple phone calls to customer service and received nothing but lip service. " We can only reach out to the warehouse from this department. We understand and we will take care of this. The order is being processed. I am the senior management that you can speak with." So I have cancelled my order and demanded a full refund. I will find a more reputable company to handle my business. What a joke!

K
Kathy Hanson · 1 review · Experienced 2026-06-29 ·

Exceeded expectations in quality!

The quality of the product I purchased - wainscoting trim boards- was far above my expectations! Ordering was super easy, product descriptions and photos made it easy to see the differences in molding types. Thank you

A
Amy · 1 review · Experienced 2026-06-26 ·

Avoid this vendor at all costs.

Avoid this vendor at all costs. I ordered a wooden beam that arrived in a box with no visible external damage. When I opened it, the beam inside was completely shattered and unusable. Instead of standing behind their product, the company hid behind a deceptive return policy and refused to take responsibility. Their excuse was that I should have inspected the contents before accepting the shipment. That's an unreasonable expectation when the outside of the box showed no signs of damage. Unless customers are expected to open every package in front of the delivery driver, their policy is simply a way to avoid honoring legitimate damage claims. The product arrived destroyed, and customer service was more interested in blaming the customer than making things right. If something arrives damaged, don't expect this company to stand behind what they sell. I won't be doing business with them again, and I strongly recommend others look elsewhere.

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Valued Customer · 14 reviews · Experienced 2026-06-16 ·

Architectural Depot .com website is the…

Architectural Depot .com website is the perfect spot to go when looking for all your bracket needs. Strong quality steel with a variety of colors and design options you’re sure to be getting more than what you pay for. The elegant designs have blueprint details right on the page to ensure your choosing the right product for your desired task. Highly recommend! The numerous choices will definitely make you want more of the open shelving, or floating appearance inside your next project.

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Dennis Blaser · 1 review · Experienced 2026-06-12 ·

I ordered decorative panels twice

I ordered decorative panels twice. The first order was perfect and I loved the product. I decided to add more decorative panels to my project. The second order had some issues with the panels. I called architectural depot and explained my concerns and they were very helpful and ended up sending me another set of panels. I’m very satisfied.

D
DDougherty · 2 reviews · Experienced 2026-06-01 ·

Wonderful staff support to work with…

Wonderful staff support to work with whether online or over the phone! Great quality products from everything I’ve ordered to date. Very, very, very happy with Architectural depot overall!

G
Gregg · 8 reviews · Experienced 2026-06-02 ·

Love the shutters

Love the shutters, came resonably quick but there were 5 damaged shutters that are going to be replaced. Customer service has been great so far as I wait for the replacement shutters. Other than the damages I would have rated them 5 stars

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Stephen Carmona · 18 reviews · Experienced 2026-06-06 ·

Found exactly what I needed at a…

Found exactly what I needed at a reasonable price. Shipment was quick. Quality was outstanding

J
Jay · 12 reviews · Experienced 2026-06-03 ·

Beautiful shutters

I really like the shutters, they're a great replacement for the plastic ones I had. Quality pieces and great looking.

J
Jason · 1 review · Experienced 2026-05-15 ·

Great shopping experience

Great shopping experience, timely delivery, high quality product, great price. Couldn't be happier! Looking forward to buying from them again.

B
Bob T. · 3 reviews · Experienced 2026-05-30 ·

I ordered 38 rock panels from…

I ordered 38 rock panels from ArchitecturalDepot and they arrived in perfect shape. The only thing was they were 4 short. I only got 34. After I contacted them regarding the shortage, they immediately jumped into “Fix It” mode and got me the remaining panels very quickly. The job never missed a beat!!

J
James Breitkreitz · 4 reviews · Experienced 2026-05-13 ·

Excellent Products and Service!

I purchased some countertop brackets which were far superior to anything else I could find in pretty much every way - capacity, aesthetics, space considerations and even price. The brackets were delivered in less than a week, and my follow-up questions on installation were answered over the phone with no hassle.

M
Michael leahy · 1 review · Experienced 2026-05-27 ·

Excellent service and product

Excellent service. Excellent product. Thanks Macey.

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George Di Vogi · 3 reviews · Experienced 2026-05-15 ·

Top quality product excellent service !