Artspan.com (artspan.com) has a 4.5 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. 87% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Customer support by Maeve Haiek of Artspan was very helpful and my site would not have ended up looking so good without her diligent help. The Artspan site is not so easy to navigate and without the direct customer support I would have given up.
I am impressed with ArtSpan's customer support for artists. They are very punctual in responding. I never got answers this quickly from my previous web host. The PROFESSIONAL PLUS plan is well worth the money. I am most impressed with Free expert SEO consultation and Free expert design consultation that comes with this plan. I didn't get this with my previous website.
You have been very helpful, thank you.
Prompt, detailed answers to a somewhat technical question involving integrating inventory software into my Artspan site. Saved me a ton of time and angst.
I like to sell art with you because I make the most money🤩 It's a win win, I just need to do more & better promoting. thank u, Val
Always good service from Artspan. I’m one of your biggest fans and most loyal customers.
Artspan is user-friendly, which keeps me focused on the production of my artwork. I look forward to years of great service from your team.
I always enjoy working with Artspan. Customer service is always helpful and issues are resolved quickly. Thank you.
You always come through for us. If something needs to be adjusted you do so quickly and professionally. I reccommend you to other artists and keep up the good work.
Customer service from Artspan is always excellent and fast to answer any questions I have- sometimes I feel silly to ask what I don’t understand but I have never been disappointed with the answer. Thank you!
Quick Feedback and good communication when customer service was needed.
Whenever, I need tech support, Artspan responds immediately. Always alerts me to scams...which was extremely helpful 4 or 5 years ago(many azquaintances have been duped). Easy to navigate. I get many compliments on my site.
I refer ArtSpan to all artists I meet. It is never down, the best search engines, easy to use, unlimited images and excellent help staff. My galleries and art consultants like the password protected section.
Website easy to use. Outstanding support from my consultant. Good price for what I get. Updated website stats are very good. Very happy with Artspan!
Artspan is a fairly good site for artists. The headache is initiating the service. I have had two domains and trying to get them to work on Artspan has been a nightmare. Lots of fingerpointing between GoDaddy (the domain provider) and Artspan who uses Cloudflare servers. I am now up and running and am happy with the way the site looks, but I still wish tech support was better.
Please let me know who this is and I will consult with our domains expert. I cannot imagine any of our people saying "not my problem" It is unfortunate for us and for our people who work very hard that "fairly good site" was discounted and the domains issue was brought to the fore. Pls let me (Eric) know at [email protected]. One thing to remember: smaller companies like ours generally are a lot more helpful than bigger companies. Domains can be difficult to work with.... much more than anything else we do. And our business is not domains - but we do our best to help everyone as we have been doing for the last 23 years. It seems the reviewer may have registered the domains with goDaddy but did not follow the instructions regarding DNS (Domain Name Servers).
The website has so many glitches it is impossible to use. Customer support is terrible. Rude staff that prefer to be rude to customers and blane the customers fir questioning the site not working rather than fix issues Avoid. A waste of any professionals time. They are based in new jersey and may be affiliated with the othef Art Site too As per the reply no venting here. genuine customer who had a genuinely bad experience and their website doesn't work properly. odd that they try to blame their customers for their own failings and rude customer service as people and accuse effected customers of venting . people legitimately complain when the service is bad- a screwed up company to blame and gaslight custimers Happy to prove to Trust pilot this us a valid review of a genuine customer. customers should be able to leave reviews in peace without further harresemnt from the company
We would like to know what the problem is/was. This is not harassment! If you want, send an anonymous email to [email protected] (directed to Eric) and tell me as much as you can. It may be a genuine review but if you make no effort to fix the issue, then we can not do anything. You seem vindictive but without details, who knows... what do you mean by "their website doesn't work properly."
Artspan has been my website host for nearly 15 years. I’ve always loved the ease of use and how great my website looks. This last year they’ve had quite a few upgrades to our sites. Most recently they added coupon codes for us to use. I had a big sale last weekend, using a coupon code promotion, and everything ran perfectly! No errors, no glitches, no check out problems. But LOTS of sales. Thank you Artspan!
Artspan's the best site I've found in 22 years. Free 1 month trial. Not money back...NO charge. The platform is a JOY to use, easy, fast and straight forward. The POD market place is actually FUN to set up. Website themes are ALL stylish, displaying your work beautifully. Upfront reasonably priced plans with customer service personal that are truly personal.
It’s a joy working with Artspan. They partner with me to make my artist website inviting and professional. The best part is that my site is easy for me to use. I can easily upload images, add text and even change designs. Their Help Desk is always there if needed and responds quickly. My clients find it easy to use and love the live preview feature. I have also really appreciated their Workshop Series which is dedicated to educating and helping us artists create a top notch, professional site. Thanks, Artspan!
Thanks so much. Glad you touched a number of points that are important in our service - Live Preview, Easy setup, Workshop series,etc.
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