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Hobbies & Crafts

Ashton-Drake

208 reviews

4.1208 reviews
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About Ashton-Drake

Data updated
Website
ashtondrake.com
Category
Hobbies & Crafts
Location
United States
Status
Unclaimed
Last 12 months
208 reviews
Replies to negative
100% (39/39)
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Is Ashton-Drake legit?

Ashton-Drake (ashtondrake.com) has a 4.1 out of 5 rating on OK.one, based on 208 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 75% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

M
Melinda · 3 reviews · Verified · Experienced 2026-01-26 ·

as listed

quick shipping

A
April Duran · 3 reviews · Verified · Experienced 2026-02-18 ·

Never got my orders

Never got my orders! All my orders were CANCELLED with NO reasons!

Reply from Ashton-Drake2026-03-18

Hello, I am very sorry to learn of your experience! If you are in need of assistance, please reach out to us via email at [email protected] with the order information or your full address, with a description of the issue so we can assist you! -Sadie

M
Marcella Maher · 2 reviews · Verified · Experienced 2026-03-16 ·

You are awesome

R
Rosemarie Moreno · 1 review · Verified · Experienced 2026-02-18 ·

Great products and exceptional customer service.

I made 2 purchases. Baby Ella & Just Arrived (alien baby). They both came securely packaged. We did have a missing accessorie with the alien baby. I contacted customer service via email and they responded very quickly. They said they were sending a replacement and I thought they were just sending me the missing accessory, however they sent me a whole other doll with the missing accessory. It was very unexpected and the level of customer service we received was great. My husband was very impressed. We definitely made customers for life. We highly recommend Ashton-Drake for your gifting needs.

K
Kenneth Pearson · 2 reviews · Verified · Experienced 2026-03-06 ·

I love the quality of the merchandise…

I love the quality of the merchandise and the realistic of the characters!!! You got my business for all my Harry Potter purchases!!!

I
Ivonne Rodriguez · 1 review · Verified · Experienced 2026-02-18 ·

I had a wonderful experience with the…

I had a wonderful experience with the communication

A
Adrianne Collins · 1 review · Verified · Experienced 2026-03-07 ·

The worker had a very good attitude

The worker had a very good attitude. She introduced different packages that I may want to buy. I was very excited. Because she also told me they sell changing clothes, and all the other different things that I didn't know about. Thank You worker for making me feel like a customer that would wanna buy again. And I will buy again. Thanks for a communication so so so Very well done. A job of EXCELLENCE. I GIVE YOU AN A+.

B
Bree K · 3 reviews · Verified · Experienced 2026-02-16 ·

Wasn’t what was expected!

Reply from Ashton-Drake2026-03-14

Hello, I am sorry you are not happy with your order. Please reach out to us via email at [email protected] with the order information or your full address, with a description of the issue so we can assist you! – Layne

c
customer · 1 review · Verified · Experienced 2025-12-03 ·

Ordered a month before Christmas

Ordered a month before Christmas, didn’t make it in in time, wasn’t going to deliver until February then March, then randomly canceled on me before I ever recieved it. Would not recommend this company to anyone.

Reply from Ashton-Drake2026-03-14

Hello, I am very sorry to learn your order has not arrived! Please reach out to us via email at [email protected] with the order information or your full address, with a description of the issue so we can look into this for you!

N
Nicole Coyle · 2 reviews · Verified · Experienced 2026-03-11 ·

Easy to do check out.

The check out process was easy to do, no problem at all!!

D
Donna Byrd · 4 reviews · Verified · Experienced 2026-03-11 ·

HAD TO CHANGE ADDRESS DELEIERY AND i…

HAD TO CHANGE ADDRESS DELEIERY AND i HOPR OY GETS HERE 1327 s oRO aVE sTOCKTON cA

c
customer · 1 review · Verified · Experienced 2025-12-17 ·

Decent doll

Decent doll. Crappy customer service.

Reply from Ashton-Drake2026-03-13

I am sorry to learn of your experience! If you need any assistance, please reach out to us via email at [email protected] with the order information or your full address, with a description of the issue. – Anna

c
customerDarlene · 1 review · Verified · Experienced 2026-03-12 ·

I love your dolls

I love your dolls. I have several baby angel ones that I got several years ago and LOVE them!!!

V
VerJean Clark · 2 reviews · Verified · Experienced 2026-02-13 ·

My order came fast

J
Jack Daye · 1 review · Verified · Experienced 2026-03-03 ·

This is a special gift for my sister

This is a special gift for my sister. The cost was great and shipping was fast. Item looks fantastic with clear details. Will purchase from Ashton Drake again with confidence.

K
Kimberly Silva · 1 review · Verified · Experienced 2026-02-09 ·

Review of Tiffany doll…

My granddaughter loves her doll and she is very cute but the biggest complaint is the color of the doll. She is an African American doll but she is very gray versus a chocolate brown. If you are representing an African American doll you have to work on a rich brown tone whether light brown or deep brown not gray.

Reply from Ashton-Drake2026-03-10

I am very sorry you are not completely satisfied with your order. If you need any assistance, please reach out to us via email at [email protected] with the order information or your full address, with a description of the issue. – Anna

H
Haseena Morrison · 4 reviews · Verified · Experienced 2026-02-08 ·

Beautiful doll

Beautiful doll. High quality doll.

A
Anne Walsh · 1 review · Experienced 2026-03-07 ·

Ashton Drake has been a wonderful…

Ashton Drake has been a wonderful company to work with. I have dealt with them over thirty years. I hope for many more.

D
Derek Davenport · 5 reviews · Verified · Experienced 2026-03-08 ·

Great shopping experience

C
Christine Baker · 1 review · Verified · Experienced 2026-03-05 ·

Quality Dolls delivered on time