Superb quality
Ashton Drake dolls are superb. The website is easy to maneuver and every doll I order I receive within a week. I highly recommend Ashton Drake dolls above all other reborn companies.
About Ashton-Drake
Data updated- Website
- ashtondrake.com
- Category
- Hobbies & Crafts
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 208 reviews
- Replies to negative
- 100% (39/39)
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Is Ashton-Drake legit?
Ashton-Drake (ashtondrake.com) has a 4.1 out of 5 rating on OK.one, based on 208 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 75% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Love Ashton-Drake
Love Ashton-Drake, have purchased so many dogs & monkeys from them! Wonderful artists who make them!
Ashton Drake uses deceptive practices…
Ashton Drake uses deceptive practices to him people into subscription based purchases without their consent! Avoid!!!
Reply from Ashton-Drake2026-04-11
Hello, I am very sorry to learn of your experience! If you are in need of assistance, please reach out to us via email at [email protected] with the order information or your full address, with a description of the issue so we can assist you! -Sadie
Went to check my order status to find…
Went to check my order status to find out when it will be shipped and they said there is no record of my purchase. Confirmation stated not only my order # but stated to track shipment click here, est. arrival time July9-15. Was hoping it would not take that long to get order.
Reply from Ashton-Drake2026-04-11
Hello, I am very sorry you have not been able to check on your order! Please reach out to us via email at [email protected] with the order information or your full address, with a description of the issue so we can assist you! -Sadie
My experience with the Ashton Drake has…
My experience with the Ashton Drake has been great due to having 9 of there lifelike baby dolls I started with them back in 2021 its been a pleasure being part of the Ashton Drake Gallery Family.
The baby dolls feet and hands are…
The baby dolls feet and hands are starting to turn black.
Reply from Ashton-Drake2026-04-09
Hello, I am sorry you are not happy with your order. Please reach out to us via email at [email protected] with the order information or your full address, with a description of the issue so we can assist you! – Layne
Kept refunding my money never will buy…
Kept refunding my money never will buy are give good review on your company
Reply from Ashton-Drake2026-04-08
I am sorry to learn of your experience! Please reach out to us via email at [email protected] with the order information or your full address, with a description of the issue so we can assist you! – Anna
I got charged twice for order
I got charged twice for order. I can’t find a phone number to call. No response to email that I sent.
Reply from Ashton-Drake2026-04-08
I am sorry for the unexpected charge! Please reach out to us via email at [email protected] with the order information or your full address, with a description of the issue so we can assist you! – Anna
2 reviews Ill say easy
2 reviews Ill say easy, no hazzle, product on both items look great JoAnn
Amazing
The monkey is amazing as all the stuff we get. Things are delivered in a fast timely matter
Your system would not except my Email…
Your system would not except my Email or Password. I had to register as a new customer.Even though I've been a customer for over 10 years.
Was very upset about Aeros being out of…
Was very upset about Aeros being out of stock, so I got Lumina and Greyson and they came pretty early and were such great quality products...
Quality and Affordable
Using the website is easy. Payment plan is very helpful. Dolls, and clothing are made well. The dolls are cute.
You have been shipping items with no…
You have been shipping items with no shipping notice, that I did not order.
Reply from Ashton-Drake2026-04-03
I am sorry for the unexpected packages! It sounds like you are enrolled in a subscription. Please reach out to us via email at [email protected] with the order information or your full address, with a description of the issue so we can assist you! – Anna
Careful
Careful, on a one time purchase checked out as a guest. They kept sending me stuff and charging my card. No one is ever available at customer service to cancel. They send no emails or anything that said they are going to keep charging your card or to manage a subscription I didn't sign up for.
Reply from Ashton-Drake2026-04-02
Hello, I am sorry for the misunderstanding with your subscription plan order! Please reach out to us via email at [email protected] with the order information or your full address, with a description of the issue so we can assist you! -Sadie
I have always bought my dolls from …
I have always bought my dolls from here my first was Mathew by Lina Murray still smells like baby powder over 8 years when I got him i will have 3boys 3 girls 1 preemie and4 8inch ones love them all
You billed me twice and sent two…
You billed me twice and sent two different items.
Reply from Ashton-Drake2026-04-01
Thank you for the feedback regarding your recent order. If you are in need of any assistance, please email us at [email protected] with your order information. -Layne
I am very proud my new baby 😍
Customer service was polite and…
Customer service was polite and helpful. Had a great experience. Would buy again.
I love your site
I love your site. I have a favorite artist I got Ava from. I have been very pleased with both dolls.