Ashton-Drake (ashtondrake.com) has a 4.1 out of 5 rating on OK.one, based on 208 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 75% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
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Lee Manns · 21 reviews · Verified · Experienced 2026-05-07 ·
★★★★★
I purchased the "Hattie" doll today…
I purchased the "Hattie" doll today because I know it will be a wonderful addition to my collection. The other plus was the fact that I can pay it off in 4 payments arther than the whole total at once. I am looking forward to her arrival in about four weeks. That is quick for package delivery today.
Reply from Ashton-Drake2026-05-08
We so glad our payment plan makes it so easy to order! -Sadie
Great customer service. My daughter's doll's head came loose shortly after receiving it. They replaced immediately.
Reply from Ashton-Drake2026-05-07
We’re so pleased to hear that you are happy with your order! If you post any pictures on social media, we would love if you tag us or share them with us. We love to see the different ways people enjoy their collectibles! - Chelsea
I have been an Ashton Drake customer since 1970! I have purchased many dolls from them over the years! I have always been very happy with my dolls! They are a very dependable company and offer the highest quality products!
Reply from Ashton-Drake2026-05-07
We’re so pleased to hear that you are happy with your dolls! If you post any pictures on social media, we would love if you tag us or share them with us. We love to see the different ways people enjoy their collectibles! - Chelsea
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Toni · 5 reviews · Verified · Experienced 2026-04-28 ·
★★★★★
Quick delivery
Quick delivery. Great product!
Reply from Ashton-Drake2026-05-07
We’re so pleased to hear that you are happy with your order! If you post any pictures on social media, we would love if you tag us or share them with us. We love to see the different ways people enjoy their collectibles! - Chelsea
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Paula M · 3 reviews · Verified · Experienced 2026-05-01 ·
★★★★★
They are the absolute Best dolls
They are the absolute Best dolls. My Granddaughter doesn’t have play with any other doll
The ordering is an A+ so easy
Delivery date doesn’t take 6-8 weeks
We usually get our dolls within 2 weeks or sooner
Reply from Ashton-Drake2026-05-07
We’re so pleased to hear that you are happy with your dolls! If you post any pictures on social media, we would love if you tag us or share them with us. We love to see the different ways people enjoy their collectibles! - Chelsea
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Thomas E. · 3 reviews · Verified · Experienced 2026-05-01 ·
★★★★★
Very smooth process
Very smooth process. User friendly.
Reply from Ashton-Drake2026-05-07
We’re so pleased to hear that you are happy with your order! If you post any pictures on social media, we would love if you tag us or share them with us. We love to see the different ways people enjoy their collectibles! - Chelsea
I love my 1st monkey doll. I do not remember her original name, I renamed her. I am looking forward to Annabelle! I would appreciate a 'reborn' silicone monkey baby.
Reply from Ashton-Drake2026-05-07
We’re so pleased to hear that you are happy with your order! If you post any pictures on social media, we would love if you tag us or share them with us. We love to see the different ways people enjoy their collectibles! - Chelsea
Very easy checkout process. I think the shipping is a little high but the dolls are worth it.
Reply from Ashton-Drake2026-05-07
We’re so pleased to hear that you are happy with your dolls! If you post any pictures on social media, we would love if you tag us or share them with us. We love to see the different ways people enjoy their collectibles! - Chelsea
great service and very easy to work with and easy tto work with
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David · 3 reviews · Verified · Experienced 2026-04-22 ·
★★★★★
It wasIt was so easy and found so many really easy and found some very…
It was really easy and found some very cute items I wanted , I have bought several dolls and they have been so nice I just love them. Fast delivery also . The doll's are alway's great quailty.
My doll was sent to on the wrong address states away.it would never get here in time I had to order a second doll
Reply from Ashton-Drake2026-04-22
Hello, I am very sorry to learn your order has not arrived! Please reach out to us via email at [email protected] with the order information or your full address, with a description of the issue so we can look into this for you!
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Robin A · 1 review · Verified · Experienced 2026-04-21 ·
★★★★★
Ashton Drake's website is easy to…
Ashton Drake's website is easy to maneuver and provides lots of information and pictures.
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Brittani Morgan · 1 review · Experienced 2025-10-23 ·
★★★★★
We ordered a $150 silicone baby from…
We ordered a $150 silicone baby from this site not even two days later pieces of her were falling off. There was a tear under her leg and a small chunk of her finger missing. Not only was it a seriously disappointing Christmas gift but they also managed to rope us into a subscription we were unaware of. Beware the subtle subscription sign up at check out.
Reply from Ashton-Drake2026-04-19
Hello, I am sorry to hear about your order. Please reach out to us via email at [email protected] with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
This Ashton Drake online shopping site is really great, it's user friendly, quick and very informative. I would recommend Ashton Drake for buying a reborn doll, there are priced affordable.
Horrible! We don’t have it yet-after all the promises. Needless to say VERY DISAPPOINTED!!!!! Presently I would never recommend you. Plus we have one very disappointed granddaughter.
Reply from Ashton-Drake2026-04-16
Hello, I am very sorry to learn your order has not arrived! Please reach out to us via email at [email protected] with the order information or your full address, with a description of the issue so we can look into this for you! -Sadie
This will be our 3rd doll. "Anna" arrived on schedule.
Her shipping packaging was beautiful and made an impressive Christmas gift.
Your description of high quality materials of each doll is accurate.
My granddaughter has had countless hours playing with her doll and "Anna" has become part of our daily routines. We are now ordering 2 more for Birthday gifts. Even though they are beautiful collector dolls, they are durable enough to be played with and handled by "littles".