Ask-Crew (ask-crew.com) has a 4.5 out of 5 rating on OK.one, based on 67 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. 87% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
The advice was practical, detailed, and clear. For the first time, I felt confident doing technical work myself. I’m truly grateful for the expert's supportive tone and helpful breakdown of steps.
Reply from Ask-Crew2026-01-29
Hello, Hunter!
Thank you for your thoughtful feedback. We are glad the guidance felt clear and practical and helped you feel more confident handling the task on your own. Providing structured and easy to follow support is always our goal.
Best regards,
Ethan, Ask-Crew Support
[email protected] or +1 833 600 0218
I was in a panic because my water heater stopped working, but the consultation helped me solve it easily. The expert calmed me down, explained what to check first, and it turned out to be a simple fix. Now everything works again, and I didn’t have to call anyone.
Reply from Ask-Crew2026-01-22
Hello Md Samem,
Thank you for sharing your positive experience! We are so glad our expert could calm your panic, guide you through the checks, and help you solve the water heater issue easily with a simple fix—all without needing to call anyone.
We truly appreciate you taking the time to acknowledge this empowering support. If you ever face another household concern, we’ll be happy to help.
Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218
W
William Fowler美国 · 4 reviews · Experienced 2026-01-19 ·
★★★★★
The technician knew jst how to advise…
The technician knew jst how to advise me and answered all questions very much to the point and politely. He was professional and even quite friendly.He also knew how to correct me when I misunderstood his advice. Your doing an excellent job on the whole!
Reply from Ask-Crew2026-01-19
Hello, William!
Thank you for your detailed feedback. We are glad to hear that the guidance was clear, respectful, and delivered in a professional manner. It is great to know the explanations helped clarify everything effectively.
Best regards,
Ethan, Ask-Crew Support
[email protected] or +1 833 600 0218
I was having huge problems connecting my phone line to the Sky hub that had to be relocated when new fibre connection was installed last month! I had no luck with help from Sky apart from advising getting a new DECT phone with two handsets. When that arrived I could not figure out how to connect to the hub as I thought I needed to connect to the telephone socket and the two are on different levels. Openreach wanted Sky to deal with it and vice versa so eventually went to ask Crew to see if they could help. Which they did and an issue that had taken days to solve was done in 15 minutes. They were really helpful and understood what the issues were.
Reply from Ask-Crew2026-01-11
Hello Celia,
Thank you for sharing such a detailed and positive story! We are truly glad that our team could quickly identify and resolve your phone‑line connection issue in 15 minutes after days of frustration, providing the understanding and helpful support you needed.
We deeply appreciate you taking the time to acknowledge this efficient and effective assistance. If you ever face another technical challenge, we’ll be glad to help.
Best,
Matthew, Ask-Crew Support
[email protected] or +44 7700 170576
I’m not tech-savvy at all, but they made everything feel simple and manageable no jargon, just real help. The expert guided me through every click, waited patiently while I followed, and even encouraged me when I got confused now I feel more confident handling my own tech.
Reply from Ask-Crew2026-01-07
Hello Lauren,
Thank you for sharing such a heartfelt and detailed reflection. We are truly glad to hear that our expert made everything feel simple and manageable for you—with no jargon, patient guidance, and encouragement that built your confidence in handling tech on your own.
We deeply appreciate you trusting us with your learning. If you ever need assistance again, we’ll be here with the same patience and clarity.
Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218
The lady I communicated with was clear in her help, didn't patronise or give too many instructions at once.
I felt comfortable feeding back as a non electronics person. When I was unable to do something she advised how to get around the problem. All working now so a great result.
Reply from Ask-Crew2025-11-18
Hello, Jean!
Thank you for sharing such a thoughtful review. It’s great to hear that the support you received felt clear, respectful, and easy to follow. We’re especially glad that you felt comfortable throughout the process — that’s exactly the kind of experience we aim to provide.
Best regards,
Anna, Ask-Crew Support
[email protected] or +1 833 600 0218
J
John on a Ryzen Windows PC美国 · 2 reviews · Verified · Experienced 2025-11-15 ·
★★★★★
Kate M. is a wonderfull lady, AND an expert!
Kate is a wonderfull lady. - A: Fixed my Icom 7300 for MMSSTV. She had me set the 7300 USB SEND to RTS. - B: She told me how to find the other PC , which Windows quit doing, in later releases. -- She knew things,that my 30 years of Windows, never occured to me. -- I was a COBOL & RPG & assembler programmer/analyst on larger computers from 1968 to 1995 (S/360 & S/34 & S/36 and Burroughs B-3500). -- I spent an inordinate amount of time, before contacting her, for her results.
Reply from Ask-Crew2025-11-17
Hello John,
Thank you for your feedback! We’re glad to hear your issue was resolved and that the guidance you received was clear and helpful. It’s great that the support made a real difference for you. We truly appreciate you sharing your experience.
Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218
