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Is Assist Diabetics legit?
Assist Diabetics (assistdiabetics.com) has a 4.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-25.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, polite, and consistently quick to answer all inquiries. People also appreciate the extremely fast payment processing, free postage, and the overall convenience of submitting unused medical supplies. Many individuals describe how smooth the entire process feels from start to finish.
However, some reviewers were not happy with payout amounts, noting that checks were occasionally lower than expected or delayed in arrival. A few customers additionally mentioned encountering unhelpful support interactions, communication hurdles, and frustrating service moments during their phone calls.
Auto-generated from all reviews of this business. For reference only.
I messaged Assist Diabetics asking how I could best send them a Dexcom G6 Receiver because it has a custom box and doesn't fit the small box. Erin got back to me quickly which surprised and impressed me and she offered me 2 options to my dilemma. I returned the msg and it was solved. Erin's quick reply and pleasant message giving me options was perfect. I don't usually do reviews but she made an impression. Thank you, I am also happy that you offer your services so that others can afford life saving equipment and supplies. I don't know how we could function if we weren't covered by insurance. I am happy to pass that blessing on to someone thru you. ❤️
have waited 1 1/2 hrs to 3 hours to have someone answer the phone recently at the company that sold me my wheelchair
It was broken I was trapped I needed help!
Unlike that company, Assist diabetics answered right away!!
Erin sounded like she loved her job ; she listened carefully, knew exactly what to do and communicated clearly and distinctly
I’m not a racist but having a native English speaker on the phone and not struggling to decipher ESL was refreshing
Please have Erin cloned and sent out a clone to every business I have to contact in the future
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