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Is Assist Diabetics legit?
Assist Diabetics (assistdiabetics.com) has a 4.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-25.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, polite, and consistently quick to answer all inquiries. People also appreciate the extremely fast payment processing, free postage, and the overall convenience of submitting unused medical supplies. Many individuals describe how smooth the entire process feels from start to finish.
However, some reviewers were not happy with payout amounts, noting that checks were occasionally lower than expected or delayed in arrival. A few customers additionally mentioned encountering unhelpful support interactions, communication hurdles, and frustrating service moments during their phone calls.
Auto-generated from all reviews of this business. For reference only.
Terrible service I feel im being scammed I still have not received my check ,they said the allegedly sent it Wednesday that just passed and today is Saturdayso we’ll see it’s been way more than 14 days and you. Any speak to anyone else but the same to sketchy women smh
I called CS before asking for a shipping label and she confirmed they they excepted Cleo 90 infusion sets and I would receive $20 per box. When I received my invoice - I received nothing for 6 boxes.
The next CS rep was very short with me & not helpful so I ask to speak with a supervisor.
Jay was very understanding and helped work through the mud information I had received and said she would escalate to her boss to try to get it resolved.
Jay’s attitude was caring and I believe she did what she was authorized to do but now I will have to see if the issues of my six missing unpaid boxes will resolve in a positive outcome
The person I spoke with over the phone was very professional, knowledgeable and helpful love her customer service skills
Thank you so much for you politeness job well done.
S.M.
The agent who spoked to me over the phone was very kind, fexible, patience, respectful n helpful with me which those good morals matter, especially to me who is 62 years old n difficult to hear. TY
What a joy it was to talk to Jay the other day she answered all my questions which were a lot very patient with an old man like me 88yo she is a keeper she would make a good trainer for all people who are involved in customer service my items were returned to you on Saturday look forward to receiving my check.once again Jay Thank you your number one in book A++
this time you didn’t pay me what I supposed to you pay me less you need to make sure about the prices. I sent six boxes with a double receiver and you pay me the single one.