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Health & Medical

Assist Diabetics

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202 reviews

4.7202 reviews
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About Assist Diabetics

Data updated
Website
assistdiabetics.com
Category
Health & Medical
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
0% (0/13)
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About this business

Get CASH for your Diabetic Test Strips. Free Shipping, Fast Payments. Toll Free: 888-310-3020

Is Assist Diabetics legit?

Assist Diabetics (assistdiabetics.com) has a 4.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-25.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, polite, and consistently quick to answer all inquiries. People also appreciate the extremely fast payment processing, free postage, and the overall convenience of submitting unused medical supplies. Many individuals describe how smooth the entire process feels from start to finish. However, some reviewers were not happy with payout amounts, noting that checks were occasionally lower than expected or delayed in arrival. A few customers additionally mentioned encountering unhelpful support interactions, communication hurdles, and frustrating service moments during their phone calls.

Auto-generated from all reviews of this business. For reference only.

What people say

Rep didn't verify my address

I called because I hadn't received a check issued in December. This person canceled it and reissued it. They did not check my address, which for some reason, had been switched to my old address. It doesn't make sense, but if they had verified my address like the person I spoke to today did, I would already have my check instead of needing to get it reissued a second time. This is just bad business.

Nancy took time to help me with looking…

Nancy took time to help me with looking up where my box was and everything and then she also had a casual conversation with me because I was rambling on and she did not try to rush off the phone and disconnecting like had before when I called I think you got a real good customer service representative for your guys facility right there with Nancy I hope to talk to her again because she is real helpful and everything like that. Thank you, Bobby.

The wind snatched the check out my hand

I went to put my check from Assist Diabetics in an outdoor Atm at my bank, and as the check was being put in a gust of wind blew it out my hand and onto the ground. I jumped out of the car and the check was nowhere in sight. I drove all over the parking lot and the check was gone. I called Assist Diabetics and spoke to Nancy. She immediately cancelled the check and is sending out a new one. Nancy was very professional,efficient and kind. Shes a keeper. Thank her for me. 😄 Well done.

It’s a great helping tool for elderly…

It’s a great helping tool for elderly people, if you have some extra strips. I am about to send 7 boxes of 100 strips. I recently changed my address, so I called to ask how I can change the after, since it’s already on the box. Angie was very helpful, very nice , asked for the new address and confirmed the check will be send to the new one. She was warm and patient and did all so I feel sure all is OK.

I have been using another diabetic…

I have been using another diabetic supplier for many years; however, when I contacted Assist Diabetics I talked with a rep (Nancy) who was very professional and patient with me in reference to the price of my product, instructions on how to redeem and approximately how soon I would receive payment. She verified all my info and how to repeat some info more than once. I am 79 years old and need people to be patient with me in order for me to fully understand the info I am getting. I was not happy with the payout, kinda low, but sometimes the service you receive is more important than the money. I am very please with Assist Diabetics and glad that I changed. Thank you everyone.

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