Efficient Team
Very punctual team, gentle and friendly. Samantha was in charge of blood sample collection and she was very efficient, I didn’t feel any pain at all!
About ATA Medical
Data updated- Website
- atamed.sg
- Category
- Health & Medical
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 112 reviews
- Replies to negative
- 100% (6/6)
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About this business
ATA Medical is a trusted and reliable one-stop healthcare provider in Singapore, described by many patients as one of the best health screening clinics for its experience, service-oriented approach, and comprehensive care. We offer men’s health, women’s health, and health screening services, with on-site diagnostic imaging including CT scans, X-rays, ultrasound, and MRI.Our screening and longevity-focused services span chronic disease and cardiac risk screening, hormone and metabolic testing, and liquid biopsy cancer screening, paired with personalised, doctor-led follow-up. We also offer focused programmes in men's and women's health, travel medicine, and metabolic health, alongside our core chronic disease management and vaccination services.For organisations, ATA Medical is a full-service corporate healthcare partner — from occupational medicine and statutory/pre-employment medical check-ups, to on-site and in-clinic corporate health screening, and corporate wellness programmes (workshops, talks and preventive health initiatives) designed to support workforce health at scale.Our core team brings over a decade of experience in corporate healthcare and family medicine, well-versed in health screening, disease prevention and healthy living. We've had the privilege of working with organisations including Marina Bay Sands, Grab, Panasonic, BreadTalk, ThermoFisher and 3M.We have cared for over 180,000 patients across four clinics located at Orchard, Novena, Tanjong Pagar, and Jurong East.
Written by the business, not verified by us.Is ATA Medical legit?
ATA Medical (atamed.sg) has a 4.7 out of 5 rating on OK.one, based on 118 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally friendly staff and the smooth, highly efficient medical procedures provided during their clinic visits. Many individuals also highlight the knowledgeable doctors and the remarkably quick turnaround times for receiving laboratory test results. Consumers find the appointment scheduling process very straightforward and appreciate the clean environment and overall professional care. However, some people mentioned experiencing minor delays with test waiting times or getting their reports finalized promptly. A few reviewers also noted occasional communication gaps or unhelpful staff interactions during specific medical procedures.
Auto-generated from all reviews of this business. For reference only.What people say
Fast and Professional service for my…
Fast and Professional service for my medical checkup at affordable rate.
Enjoyable medical test experience
Very proactive, professional, dedicated staff who care about customers' time & arrange tests one after other. Seems that U/S is bit bottleneck, else everything is fast. Excellent experience
Good
Good services and quick response
I went for medical check up
I went for medical check up, All staff nurse and doctors are very good. Very fast arrangement to do the procedure. Keep on this speed and care all the time. Recommended.
Quite seemless registration to review…
Quite seemless registration to review and then getting my annual flushots. Nursing teams and Dr. Nicole are efficient and friendly at the same time. Keep up the work although I do know that it is not easy doing demanding famiky medicine as the world continues to crumble around us.
The staff are very accomodating and the…
The staff are very accomodating and the service is fast
Great service
I find the staff are friendly and…
I find the staff are friendly and helpful, especially the one who serve me throughout the screening process. Greatly appreciated their assistance and explanation. Keep it up. Well Done!!!!
Did my medical checkup (1h 20 min) here…
Did my medical checkup, PVDL (S: 0900 E: 1020 D: 1h 20 min) here for proximity sake but I was pleasantly surprised by the ambience: it was cozy~ Thank you for going the extra mile!
Great Overall- some small issues with timing
Your response to my whatsapp messages on enquiry of packages was swift and informative. Appointment was scheduled easily. However, waiting time to undertake various tests took a while. As I was fasting, I was hoping to finish the blood test before the other tests, so that I could have a little brekkie. Could do with more coordination. Staff were generally friendly and approachable. It was nice to be able to review with the doctor my previous tests and discuss additions to the package. Reasonable pricing and quick service is a strong draw for me to choose ATA over other healthscreen clinics.
Very efficient and staff are very…
Very efficient and staff are very professional
Dear ATA Medical atamed.sg This is my…
Dear ATA Medical atamed.sg This is my first time to your clinic, and I really like it. Usually when I come to the clinic, I have to wait for my turn, greet for 1 or 2 hours. This is my first time to your clinic, and wait for the arrival of my beloved wife for just a moment. Keep up the good service. Thanks You Sir/Mdm..
It was a good experience
It was a good experience. the Team is helpful and it was very fluid for all the different medical tests.
Friendly and welcoming staff
Friendly and welcoming staff. Great customer service, doctor even follow up with teleconsult. Blood taking and urine sample collection was not a hassle. Snacks like biscuits and coffee or milo were provided as refreshments after the blood test
Overall satisfied with the service
Arranged for doctor call but the doctor…
Arranged for doctor call but the doctor never called in the end.
Reply from ATA Medical2026-06-20
Dear Lambert, we sincerely apologise for what happened. This is not the standard of care we hope to provide. Our team will be in contact with you shortly to better understand the situation and assist you from there.
The medical team is highly attentive and friendly
The medical team is highly professional, attentive and considerate of customers' needs, and the environment is clean, tidy, and comfortable.
Reply from ATA Medical2026-06-19
Thank you, Mmq Kong, for your kind review! We’re glad to hear that our medical team was attentive, professional, and considerate of your needs. It’s also nice to know that you found the environment clean and comfortable. We hope to serve you again soon 😊
Awesome services.
I went to Novena branch for a medical…
I went to Novena branch for a medical check-up to renew my vocational licence. Was treated so badly by the female staff at the counter. I cannot tell if she is a nurse or just a non-medical staff. Definitely with her attitude she should not be working in the medical industry. She registered my personal particulars and understood what I was in there for. Then she asked me to a room where she conduct the required tests on me. I was aware such check up includes taking height, weight and bp. I was glad to see the weighing machine and told her I'd like to know my weight as I had been exercising a lot lately to reduce it. The machine was very modern which I have not seen it before. I do not visit clinics much. So, I was hesitant to step up to this weighing machine until I receive instructions from her. She did not give specific instructions as to whether I should face the machine or lean my back against it. She just told me to step up to the machine. I did exactly as told facing the machine. No single briefings as to how the machine will move. She just turned the machine on and walked out of the room, leaving me alone there. As the machine was doing its reading, suddenly I felt a metal plate pressing down with pressure against my head. I was shocked and quickly stepped down from the machine. She came immediately into the room and reprimanded me with her condescending tone: "You want to know your weight, right?" And she start the machine again. With an angry look she stepped out of the room again. I felt so humiliated by her attitude and did not understand what did I do wrong for her uncalled behaviour. As patient, we always in the vulnerable state and always do what the doctors or staffs tell us what to do, to make their job easier treating us. But it is not fair to treat me with such disdain just because I do not know how the machine works. I would if only she briefly explain to me before she turn the machine on and run out. And she failed to give the attending doc my contact number such that the doc had to ask me again. She also quoted wrong and higher medical fees chargeable to me. Very inefficient, and impatient and lacks empathy. The attending doc, (Dr Chan) is very nice and I did tell her I might come back for a full health screening. But I am too afraid to encounter this impatient counter staff again. I cannot imagine being poke here or there by her just to draw blood out from my veins....
Reply from ATA Medical2026-06-13
Dear Ace, thank you for sharing your experience with us. We are sorry to hear that your visit to our Novena branch did not meet your expectations. We apologise for the experience described, as this is not the standard of care and service we want our patients to receive. We have reviewed your feedback with the team involved and will use this as a reminder to improve how we guide and communicate with patients, especially during routine assessments. We are glad to hear that Dr Chan was able to provide a positive experience during your consultation. We hope to have the opportunity to better serve you in the future and provide you with a more comfortable experience.
Trimly by Astro Health
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