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Health & Medical

ATA Medical

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118 reviews

4.7118 reviews
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About ATA Medical

Data updated
Website
atamed.sg
Category
Health & Medical
Location
Singapore
Status
Unclaimed
Last 12 months
112 reviews
Replies to negative
100% (6/6)
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About this business

ATA Medical is a trusted and reliable one-stop healthcare provider in Singapore, described by many patients as one of the best health screening clinics for its experience, service-oriented approach, and comprehensive care. We offer men’s health, women’s health, and health screening services, with on-site diagnostic imaging including CT scans, X-rays, ultrasound, and MRI.Our screening and longevity-focused services span chronic disease and cardiac risk screening, hormone and metabolic testing, and liquid biopsy cancer screening, paired with personalised, doctor-led follow-up. We also offer focused programmes in men's and women's health, travel medicine, and metabolic health, alongside our core chronic disease management and vaccination services.For organisations, ATA Medical is a full-service corporate healthcare partner — from occupational medicine and statutory/pre-employment medical check-ups, to on-site and in-clinic corporate health screening, and corporate wellness programmes (workshops, talks and preventive health initiatives) designed to support workforce health at scale.Our core team brings over a decade of experience in corporate healthcare and family medicine, well-versed in health screening, disease prevention and healthy living. We've had the privilege of working with organisations including Marina Bay Sands, Grab, Panasonic, BreadTalk, ThermoFisher and 3M.We have cared for over 180,000 patients across four clinics located at Orchard, Novena, Tanjong Pagar, and Jurong East.

Written by the business, not verified by us.

Is ATA Medical legit?

ATA Medical (atamed.sg) has a 4.7 out of 5 rating on OK.one, based on 118 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally friendly staff and the smooth, highly efficient medical procedures provided during their clinic visits. Many individuals also highlight the knowledgeable doctors and the remarkably quick turnaround times for receiving laboratory test results. Consumers find the appointment scheduling process very straightforward and appreciate the clean environment and overall professional care. However, some people mentioned experiencing minor delays with test waiting times or getting their reports finalized promptly. A few reviewers also noted occasional communication gaps or unhelpful staff interactions during specific medical procedures.

Auto-generated from all reviews of this business. For reference only.

What people say

The service very good and fast

The service very good and fast. The staff also very helpful and nice.

Reply from ATA Medical2026-05-24

Thank you, Lim Pei Ying, for your kind review! We’re glad to hear that you found our service fast and that our staff were helpful and nice. We truly appreciate your support and hope to serve you again soon 😊

Friendly and responsive

Friendly + responsive staffs and competent doctor (Dr. Foo). Appointment was right on time.

Reply from ATA Medical2026-05-24

Thank you, CSY, for your kind review! We’re glad to hear that our team was friendly and responsive, and that you had a positive experience with Dr. Foo. It’s also great to know your appointment started right on time. We truly appreciate your support and hope to serve you again soon 😊

Great service

I have been several times to ATA Medical in Tanjong Pagar for a Health Screen. The staff are very friendly and professional. The environment and atmosphere is very clean and comfortable. The health screen process was very streamlined. My recent visit was also a pleasant experience and I would definitely go again.

Reply from ATA Medical2026-05-24

Thank you, Mr John Quinn, for your thoughtful review and continued support of ATA Medical Tanjong Pagar! We’re pleased to hear that you found our team friendly and professional, and that the clinic environment was clean and comfortable. It’s also wonderful to know that your health screening experience was smooth and pleasant each time you visited. We truly appreciate your trust in us and look forward to welcoming you again 😊

Efficient, effective, responsive

Efficient, caring and professional service that is also reasonably priced compared to some healthcare providers here in Singapore

Reply from ATA Medical2026-05-24

Thank you, Dexter Rankin, for your thoughtful review! We’re glad to hear that you found our service efficient, caring, and professional. It’s also encouraging to know that you found our pricing reasonable while receiving quality healthcare support. We truly appreciate your support and look forward to serving you again 😊

Feedback Regarding Vaccination Experience

Hi, I would like to provide feedback regarding my second vaccination appointment on 04 May at 8:30 AM. During the session, the doctor initially explained the injection procedure; however, it was not clearly communicated that the needle would need to be changed and that I would receive a second injection attempt. I understand that there may have been difficulty administering the medication fully during the first attempt, but the process was unexpected and caused me significant discomfort and distress. After the first attempt, the needle was removed and replaced with a new one before the doctor administered the injection again. At that point, I informed the doctor that the procedure was becoming very painful. I was also concerned because it appeared that not all of the medication had been injected. When I raised this concern, the doctor explained that the remaining content consisted of air bubbles and that the medication could not be fully administered. However, at that moment, I felt worried about whether the dosage was properly delivered and whether my health could have been compromised. Additionally, approximately 10 minutes after I had already left the clinic, I received a follow-up call from the doctor advising me to take Panadol and avoid exercise if I experienced pain. I believe this discussion and aftercare advice would have been more appropriate before I left the clinic, as it would have provided reassurance immediately after the procedure. I took a few days to reflect before writing this feedback because the experience left me feeling anxious and somewhat traumatised about returning to Novena ATA Medical in the future. For comparison, my first vaccination at Camden Medical was handled smoothly, professionally, and with clear explanations throughout the process, which made me feel reassured and comfortable. Thank you for taking the time to review my feedback. I hope this can help improve patient communication and overall experience in future sessions.

Reply from ATA Medical2026-05-08

Dear Jeque, Thank you for taking the time to share your feedback with us, and we are sorry for the experience you had during your appointment. Our manager had tried to call you to follow up and better understand your experience, but we were unfortunately unable to connect with you. Please feel free to reach out to us directly, and we will continue trying to get in touch as well. We appreciate you bringing this to our attention, and your feedback has been shared with the team for review and improvement. Warm regards, ATA Medical

Very efficient

Very efficient. Scheduled the appointment next day even on a Sunday. Also very reasonable pricing

Reply from ATA Medical2026-05-24

Thank you, Jatin Shah, for your kind review! We’re glad to hear that you found our service efficient and that we were able to arrange your appointment promptly, even on a Sunday. It’s also great to know that you found our pricing reasonable. We truly appreciate your support and hope to serve you again soon 😊

I went to the clinic to get a vaccine injection

I went to the clinic to get a vaccination injection for shingles. The gentleman was extremely gentle and I did not even feel the needle entering my arm. I wanted to extend my gratitude for being so caring gentle and mindful during the injection. As always, GT has been very very helpful on the front desk The facilitate all this very quickly and efficiently.

Reply from ATA Medical2026-05-24

Thank you, Dilip Kothari, for your thoughtful and kind review! We’re very pleased to hear that your shingles vaccination experience was comfortable and that our team was able to make you feel cared for throughout the process. Your special mention of the gentle injection technique and GT’s helpfulness at the front desk truly means a lot to us. We greatly appreciate your continued trust and support, and we look forward to serving you again 😊

Excellent facility

The clinic was so clean and has very relaxing waiting area. Staffs are very professional and kind. Well organized clinic. I went for medical checkup in the morning and received my result in the evening very fast. Thank you ATA Medical Novena.

Reply from ATA Medical2026-05-24

Thank you, Mae, for your kind review! We’re delighted to hear that you found the clinic clean, relaxing, and well organised, and that our team made your experience a pleasant one. We’re also glad that your medical check-up results were delivered promptly on the same day. Thank you for choosing ATA Medical, and we hope to serve you again soon 😊

Excellent service with short response time

Very friendly and professional staff. Waiting time was reasonable, and I received my test report in under 12 hours—really impressive! 😊

Reply from ATA Medical2026-05-24

Thank you, Yen Ling Lim, for your kind review! We’re happy to hear that you found our team friendly and professional, and that the waiting time was reasonable. It’s also wonderful to know that you received your test report so quickly. We truly appreciate your support and hope to serve you again soon 😊

It Was amazing experience

The stuff was very friendly and helpful the service is very good but the only concern is the results for me will take 2 days I wished it could take lesser than that but it's fine and my experience was very good I will highly recommend your clinic to all my friends

Reply from ATA Medical2026-05-24

Thank you, Ibrahim Abdelhalim, for your thoughtful review and recommendation! We’re very glad to hear that you had an amazing experience and found our team friendly and helpful. We also appreciate your feedback regarding the turnaround time for results, and we’ll continue working to improve where possible. Thank you once again for your support and for recommending our clinic to your friends 😊

Not recommend

Not recommend. Bad attitude

Reply from ATA Medical2026-04-18

Hi Chris, we’re sorry to hear about your experience. This is not the standard we aim to provide at ATA Medical. As we’re unable to identify your visit based on your name, we would appreciate it if you could reach out to us at [email protected] with more details. This will allow us to look into the matter and address it properly.

Efficient vaccination

The process of getting a vaccination was efficient and easy, + the staff were nice and made sure to explain everything well. Would go back!

Reply from ATA Medical2026-05-24

Thank you, Alyssa Tan Aly, for your kind review! We’re glad to hear that your vaccination experience was smooth and efficient, and that our team took the time to explain everything clearly. Your kind words mean a lot to us, and we look forward to welcoming you back again 😊

Extremely impressed in the professional…

Extremely impressed in the professional manner and quick turnaround/ response in getting blood tests and receiving my results. Keep up the great work. All at an affordable price as an UK expat. Excellent service.

Reply from ATA Medical2026-04-17

Thank you, Steve North Easat Scotland, for your kind review! We’re pleased that our team could provide a smooth and timely experience for your blood tests and results. Your feedback on both service and value means a lot to us. We hope to serve you again 😊

Professional Staff and Excellent Quality of Services

Very easy to schedule the appointment, staff was responsive and answered all my questions. Once you are there the process is like 1 2 3, in and out and their prices are competitive and in line with the quality of services and overall customer service experience. I plan to use them in the future. I strongly recommend to those seeking similar experience.

Reply from ATA Medical2026-04-16

Thank you, IvanDC Rivero, for your kind review! We’re happy to know that your experience was smooth, efficient, and well-supported by our team. Your feedback on both service and value means a lot to us. We look forward to welcoming you again 😊

I have been coming here since 2024 and…

I have been coming here since 2024 and yearly. The experience and staffs especially the indian lady that draws blood is so helpful and patient. Highly recommended!

Reply from ATA Medical2026-04-16

Thank you, Jacky Chia, for your kind review and for your continued support since 2024! We’re glad to hear that your experiences have been positive, and that our team—especially the staff assisting with your blood test—has been helpful and patient. We’ve shared your kind words with her as well. We truly appreciate your recommendation and look forward to seeing you again 😊

Went for CT Scan

Went for CT Scan. I arrived early, they asked me to go in and sit down and be comfortable. Very sincere and caring. Radiographer Tech, young lady super gentle & patient. Exhibited great bedside manners, kept me calm talked me through procedure. Kept assuring me that she’s there this being my first time. It was painless and pleasant.

Reply from ATA Medical2026-04-16

Thank you, Teiker, for your thoughtful review! We’re glad to hear that your CT scan experience was comfortable and reassuring, especially for your first time. It’s wonderful to know our radiographer made you feel at ease with her patience and care — we’ve shared your kind words with her as well. We truly appreciate your feedback and hope to see you again when needed 😊

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