Did not show
apointment for today for hs internet, have reference # but they never showed up. Guess I'll kee[ uding comcast.
About ATTSavings.com
Data updated- Website
- attsavings.com
- Category
- Hobbies & Crafts
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 0% (0/59)
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Is ATTSavings.com legit?
ATTSavings.com (attsavings.com) has a 2.6 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is poor. 41% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-09-04.
What people say
horible setup and customer support
I applied for service about a week ago and was told, the next available installation date was September 8, I gave all my card information to the representative...and was told everything was processed and ready for install between 2pm - 4pm and I would receive a courtesy call.. well today is September 8, no courtesy call, no service installed, and after waiting 45 minutes on the phone I was told by another representative my order wasn't processed... Att is the only provider in my area but I would rather not have any service than horrible service!!!!!! I would rate with no stars if I could
Horrible phone service, Excellent field service.
3 hours and 12 minutes total to put in a simple Bundle order. Very hard to understand some of the phone techs. Very long, miserable experience with multiple people. On the other hand the field technician Joey Burns was exceptional, as good as it gets.
Great service
Installation and quality of service was great! Techs went above And beyond to make sure we will all taken care of!!
Horrid experience
Didn't turn up when they said they would two scheduled times in a row
Great from start to finish
Everyone i delt with was friendly and knowledgeable. The tech was timely and professional.
Absolutely horrible! !!!!
They still have not done my installation. I was told that my address was not in the data system. I spoke to the previous owner of my home & she told me she had Direct TV (the dishes are still on the house) plus my neighbor at 1502 (my address is 1506) has AT&T Internet so please explain why all the hassles! I have spent endless hours on hold & still no results. I stI'll would like service but this is ridiculous. Any help is greatly appreciated.
not moved yet!!
Wait until after I've moved and have new service set up to ask me for a review!!
Tech didn't set up, service doesn't work
Tech did not set up service, told is to to do it and register the service and it should work. We did registration of device and it doesn't work
Professionalism
Excellent follow up every step of the way!
Ridiculous experience I hope I never have to go through again.
The representative who sold us our service told me installation would take no more than an hour and a half. Installation took over eight hours and I had to take an entire day off of work to sit with our installer. In addition to this, we are active duty Air Force and I had to find the number to call and request military discount be applied to our bill. The individual and I spent over 15 minutes and resolved absolutely nothing. She was unable to provide me with a phone number or address of where to submit our active duty information. Additionally, she insisted that the military has a department (which it does not) that knows exactly what "letter" needs to be submitted and exactly where to send it. Our US military does not invest their men and women to type letters to be sent to ATT for discounts. The representative I spoke to should have simply been able to provide me with adequate information to make this smooth and without the issues I dealt with. The conversation was similar to a dog chasing its tail and getting absolutely nowhere.
Still waiting for the equipments since last Friday.
Until now didn't get the service as Salesperson promised.
Local technician helpful!
After being thoroughly disgusted trying to get questions resolved by calling AT&T's customer service (being placed on hold for more than 45 minutes and rude customer service personnel), the technician that came to install my land line was knowledgable and helpful.
I was left out!!
I signed up for at&t u-verse service and multiple times I was told that I could get the service. 3 different techs came out to my house and told me that the at&t electrical box for service was too far from my house. However each time I spoke with a customer service rep that said that the service was available and that my home was close enough for connection. What a joke. And further more I may not be able to keep my job because the service is not available in my area. There needs to be more accessability in my area. 38860.
Unsatisfactory
I have been trying to sign up for service for over a week now. When I initially signed up I spent 1:23:31 on the phone. I was scheduled for a tech to come last Thursday to set up the equipment. I was told I would receive an email confirming the time a day prior. I never received an email and when I called back (Wednesday) to confirm my appointment no one I spoke with could find my order. They transferred me to another person who was going to sign me up again. I spoke with these people for well over an hour and a half. When I spoke with the person who was going to sign me up again she said that she needed my social security number again to run a credit check. When I informed her that I had been with DirectTv for over three years and gave my SSN the last time I signed up she became rude and I told her I was no longer interested in signing up with AT&T. I received an email yesterday indicating that I needed to call AT&T and finish setting up my account. I called and there was a message indicating that the call would be answered in less than three minutes. 19 minutes later the call was answered and when I asked the associate questions I do not think he understood what I was asking because of the answers that he gave. I spent 32 minutes on the phone with him (including holding time) and gave him my credit card number again. I was placed on hold for another five plus minutes and when he came back on the line he said he needed my driver license number. I told him that I was extremely tired of the run-a-around that I have been getting from AT&T and would like to cancel my order. He told me that he would have to transfer me to the cancellation department. After spending eight minutes on hold I hung up. I cannot believe how inept your customer service department is and because of this run-a-around I am giving serious thought of canceling my other DirectTv account. The only reason I gave them one star is because there were no zero stars allowed.
Horrible at&t service
Horrible customer service team. I did not receive device. They got my hopes up for nothing.
Install
He showed up on time. Did his work was very professional and finish the job.
Excellent technician
Daniel came even earlier on the scheduled time slot, he showed an excellent service, very helpfull and knowledgable on what he does. He didn't leave until he resolve the technical issues that we are experiencing while installing the system.
I enjoy my smart tv now.
My technician made my experience phenomenal.
The worst move I have ever experienced with AT&T.
AT&T has become the worst in customer service, customer support, customer anything. I would leave and never return to your service or the "forced" services or Direct TV. As long-term customer of over 12 years, including wireless, you will see me slowly as I can get out of my obligations, will be changing providers and carriers. Having a company that thinks the best way to be is the biggest, well you're wrong. The right hand doesn't know what the left is doing and the real losers your customers. But then when you are that big, who the hell cares. There's another sucker born to fill a slot.
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