Au Myprotein (au.myprotein.com) has a 3.4 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 58% rate it 4 stars or higher while 31% give 1 star; The business has replied to 99% of negative reviews. Last updated 2026-08-12.
The shakes arrived in good time, and the strawberry cream flavour tastes great.
Reply from Au Myprotein2026-07-03
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
I’m glad I only ordered the sample packs of the protein water. I was really hopeful that these would be nice but they were just far too sweet and left a gritty/powdery feel to my mouth as an aftertaste. I did try every sample flavour hoping at least one of them would be ok for me, but sadly these are just not to my liking.
Reply from Au Myprotein2026-07-03
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
Absolutely love MYPROTEIN AU. Service is great, reliable and quick. Also very well priced, not over priced. Will be continuing to order from them in the future. Always have amazing discounts and deals going too.
Reply from Au Myprotein2026-07-03
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
The products I bought are great (Whey Protein Isolate, Monohydrate Creatine, Sugar-free syrups). My issue is with the delivery. They should inform in advance that they cannot deliver to AU post office or locker.
Reply from Au Myprotein2026-07-03
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
It's good the delivery time frame and also the quality of the protein.
Reply from Au Myprotein2026-07-03
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
I always buy protein from MyProtein. The prices are competitive, I get Qantas points for it, and the shipping is very fast 10 out of 10. I always recommend MyProtein.
Reply from Au Myprotein2026-07-03
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Despite ordering from the Australian site, it's an international transaction according to the bank. They don't tell you that on their website - so be sure to account for the extra free when considering purchasing from these guys.
Promo code also mysteriously dropped off the order once the payment was processed.
Reply from Au Myprotein2026-07-01
Hello,
Thank you for leaving your review.
I am sorry to hear of this matter, looking at your account I can see the Customer Service Team has resolved this matter.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Thanks,
Sam
Hi,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the mailing list. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
I am so impressed with this protein powder! The ordering process was seamless, and it arrived much quicker than expected. I took advantage of Click & Collect and was able to pick up from my local postal centre which cut out the delivery fee. I purchased the Impact Lean Whey, Natural Vanilla and it really tasted great. It is also surprisingly filling, making it the perfect meal replacement or post-workout shake. 10/10!
Reply from Au Myprotein2026-07-03
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
D
Dev · 2 reviews · Verified · Experienced 2026-06-09 ·
★★★★★
Fast delivery and yummy
Faster delivery than expected, salted caramel tastes great!
Reply from Au Myprotein2026-07-03
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Fast delivery. Happy with products and as specified. Thanks. A+
Reply from Au Myprotein2026-07-03
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
The only reason I bought protein from this store was because they consistently offered 1 kg for under $50. Unfortunately, they started limiting that price to only certain flavours and kept changing prices without any consistency. It feels like pricing manipulation rather than genuine discounts, making it impossible to know what you’re actually going to pay. Because of these tactics, I’ve decided not to order from this store again. Very disappointing.
Reply from Au Myprotein2026-06-30
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
A
Adam · 1 review · Verified · Experienced 2026-06-22 ·
★★★★★
Order wasn’t delivered as purchased
Order wasn’t delivered as purchased, missing items. Followed this up and no response.
Reply from Au Myprotein2026-06-30
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Delivery is quick. And for a first time customer, I get benefit such as free delivery and free shaker. The product itself has good flavor, no weird smell and taste
Reply from Au Myprotein2026-07-03
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Normally I find you guys amazing however I still haven’t received my order after a week and the tracking is difficult to determine when it is going to arrive.
Reply from Au Myprotein2026-06-29
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
S
Susan Thomas · 1 review · Verified · Experienced 2026-06-19 ·
★★★★★
The order was lost in post due to an…
The order was lost in post due to an address error on your part, no fault of mine. I was insulted by your customer service representative as not paying attention. What a terrible experience! I'll shop elsewhere.
Reply from Au Myprotein2026-06-29
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
