AutoBidMaster

Thank you for the positive feedback, and we're glad you're looking forward to more business with us! We're sorry to hear the deposit refund is still outstanding after all this time. Refund timing back to a card can sometimes be affected by the bank's own processing, but we'd like to help get this resolved – please reach out to our support team directly with your transaction details so we can look into where things stand.

Thank you for the continued trust across five shipments! We're glad the process has consistently been fast and smooth, and we'll be sure to pass along your shoutout to our team – great to hear they've been so helpful. We look forward to working with you again on the next one.

Thank you for the continued trust in AutoBidMaster across four purchases! We're glad our team's email responsiveness has stood out, and we know how much that matters when coordinating auction and shipping details. We look forward to working with you on your next one.

Thank you for the feedback, and glad to hear our team's communication and follow-up were helpful throughout. Initial shipping estimates are based on rates available at the time of quoting, but ocean freight costs – particularly for electric/hybrid vehicles and certain routes – can shift due to carrier surcharges, container availability, and route-specific factors that aren't always known until closer to booking. We understand a change of that size is significant, and our team worked to find the most viable shipping option available for your destination at the time. Thanks again for sharing your experience with us.

Thank you for the recommendation! We're glad the process of buying and exporting a vehicle to Italy was fast, and that our support team was quick to assist along the way. We look forward to working with you again on your next purchase.

Thank you for the kind words! We're glad your manager has made your experience a great one, and we'll be sure to pass along the recognition. We look forward to working with you again on your next purchase.

Thank you for sharing the details of your experience. We're sorry to hear the vehicle didn't match your expectations after arrival. For context, an "Enhanced Vehicle" label on Copart listings means the seller authorized light cosmetic or presentation work – such as washing the exterior or vacuuming the interior – to improve how the vehicle presents for sale. It doesn't indicate that mechanical repairs were made or guarantee the condition of any component. AutoBidMaster doesn't own, inspect, or take possession of vehicles listed for auction – these are salvage vehicles sold as-is by the auction, which is why we always recommend an independent inspection before bidding, especially when condition is a concern. Relisting the vehicle for auction with consignment was offered as one possible path forward for buyers who no longer want a vehicle they've won. This is a service available to all customers and was offered as a potential solution, not as a means to generate additional fees.

Thank you for sharing this, and congratulations on your first win! We're glad the delivery came through quickly and that our customer service team was responsive when you reached out. AutoBidMaster's process runs from bidding through payment to title transfer and shipping, so it's great to hear that end-to-end experience went smoothly for you. Good luck with your second purchase this week - we hope it goes just as well!

Thank you for coming back to us for a second purchase, and for the recommendation! Repeat buyers like you are exactly why we focus on making the bidding, payment, and shipping process as smooth as possible. Looking forward to being here for your next one too.

Thank you for the feedback, and glad to hear the overall process was handled professionally. We understand the extended wait for shipping was frustrating, and we want you to know our team was in contact with you throughout that period. Shipping timelines can sometimes be affected by factors outside our direct control, and we appreciate your patience while things got sorted out. If there's anything further we can help with, please don't hesitate to reach out to our support team directly.

Thank you for the kind words! We're glad your experience with AutoBidMaster was a smooth one from bidding through to delivery. We look forward to working with you again on your next purchase.

Thank you for the detailed feedback - glad to hear the pickup and port storage steps were quick and efficient for you. Ocean shipping timelines can vary depending on vessel schedules and booking availability, and we understand the wait on this shipment felt long. We're always working to tighten up that leg of the process, and our team can walk through the specifics of your shipment if you'd like to follow up directly with support.

Thank you for the kind words! We'll pass along your shoutout to Julia - it's great to hear she gave you an exceptional experience. We look forward to working with you again on your next purchase.