AutoDS - All-In-One Dropshipping App

Excellent customer service and quick resolution

I initially had an issue with an unexpected charge and was also unable to access the account associated with the payment. However, Stelios personally assisted me and resolved the situation very quickly. The refund was processed without unnecessary complications, and the communication throughout the process was professional, friendly, and efficient. Although I will not be using the service for the time being, I am very satisfied with how the issue was handled. The customer support was excellent, and I truly appreciate Stelios’s help and attention. A very positive experience with the support team.

no satisfaction shopify and auto ds…

no satisfaction shopify and auto ds keep blaming each other i dont care who fixes it but i just want it fixed

Customer Support was very helpful

Customer Support was very helpful. Walked me through account settup and configuration, all set to go!

scam

i paid for a monthly and it never restarted my limit count

BEWARE their billing practices

They use scammy billing practices where they try to put you to sleep, then bill you for a FULL YEAR of services without a peep. It's software and I signed up from Google organic search, and I never used the service once. So their cost of goods was ZERO and they still wouldn't budge on their scam policies. You have been warned!

I signed up for the AutoDS trial and…

I signed up for the AutoDS trial and realised almost immediately that it was not the right service for me. I contacted support on the same day to cancel my subscription, but instead of receiving a full refund, AutoDS retained 15% of my payment as a "refund processing fee." What frustrated me most was the lack of consistency in the explanations I received. Initially, I was told the deduction was related to the payment processor. Later, I was told it was AutoDS's own refund processing fee under their Terms of Service. The matter ended up involving 35 emails exchanged between AutoDS and me, with repeated requests for clarification and conflicting explanations about the fee. Throughout this process, AutoDS maintained that the fee would not be refunded. It was only after I posted a public review on Trustpilot that someone from the AutoDS Customer Reviews Team contacted me. They acknowledged that the communication should have been clearer, reviewed my case, and agreed to issue a full refund. I give Stelios credit for taking ownership of the matter and resolving it professionally. However, I do not believe it should take 35 emails and a public Trustpilot review before a company is willing to reconsider its position. No goodwill gesture or compensation was offered for the considerable time and effort spent pursuing the issue. While I appreciate that the matter was ultimately resolved, my overall experience was unnecessarily time-consuming and frustrating. Based on my experience, I would advise anyone considering AutoDS to read the refund policy very carefully before subscribing, particularly if choosing an annual plan.

Was very patience & professional guide…

Was very patience & professional guide me perfectly Thank you

I've just started and I hope I can…

I've just started and I hope I can succeed in opening the business.

perfect i like thevservice

NEVER ADMIT THERE MISTAKES NO REFUNDS…

NEVER ADMIT THERE MISTAKES NO REFUNDS FOR ANYTHING ONLY APOLOGIES THAT MEAN NOTHING

Easy and trusted

Issue Resolved Thanks to Excellent Customer Support

Update: I'm updating my review because AutoDS reached out after my original feedback. My initial experience was frustrating. An order was automatically placed, and although I contacted support within 3 minutes to cancel it, the order was still processed, resulting in a financial loss. At that time, I felt that my concerns were not being handled fairly. After my review, Stelios from the Customer Reviews Team personally contacted me, carefully reviewed my case, and worked with me to find a fair resolution. He listened to my concerns, acknowledged the situation, and offered a full month of my subscription free of charge, which I truly appreciate. I still believe the order cancellation process could be improved to better protect customers in situations like mine. However, I also believe it's important to recognize when a company takes responsibility and makes a genuine effort to resolve an issue. Thank you, Stelios, for your professionalism and for turning a negative experience into a positive one.

Outstanding Customer Support from AutoDS!

I would like to sincerely thank the entire AutoDS Support Team for their outstanding customer service. Every time I contacted support, they were patient, professional, and genuinely willing to help. Even when my issue required additional investigation, they carefully reviewed my videos, explained everything clearly, and continued working with me until they understood the problem. I truly appreciate the time and effort they invested in assisting me. A special thank you to Michael, Orin, Jean, Nick, Giannis Ella, Ariana, and Mae for their kindness, professionalism, and dedication. They always responded politely, treated every question with respect, and made me feel valued as a customer. Although my issue is still being investigated, I am very impressed with the quality of their support. It's reassuring to know that there is a team that truly cares about helping its users instead of simply giving generic answers. Thank you, AutoDS, for providing such an excellent support experience. I highly recommend your platform, not only because of its powerful automation features but also because of the amazing people behind it. Keep up the great work! Murad Huseynov From Azerbaijan 🇦🇿

They delivered untimely

Billed $299 over 5 months for a product…

Billed $299 over 5 months for a product I couldn't use, and they never sent a single invoice. Posting this as a record of both the problem and the resolution. I signed up in February 2026 to try listing products to my eBay store. The listing function failed, the same core problem their own Quality Control Manager had acknowledged to me in writing back in 2023. So I walked away. What I didn't know: my signup confirmation email disclosed no price. It literally reads "you'll automatically be charged for your AutoDS membership: $" followed by a blank. For the next five months, AutoDS sent me marketing emails almost daily but not one receipt, invoice, or billing notification while charging $59.80/month. When I found the charges and cancelled, my access was terminated the same day, but they kept the full month's payment charged 24 hours earlier. Their refund policy allows refunds only within 24 hours of a charge, a charge they never tell you happened. Billing support refused everything, citing policy. UPDATE (July 14, 2026): After I posted this review and filed a BBB complaint, AutoDS's reviews team contacted me directly and refunded 4 of the 5 months ($239.20 of $299), confirmed on my bank statement. The billing practices described above are accurate and were not disputed, but the company did resolve the matter once it was escalated publicly. Rating adjusted from 1 star to 3 to reflect the resolution.

AutoDs is the best

so far so good

so far so good , but i just registered to

Signed up for the free trial and…

Signed up for the free trial and specifically selected the monthly plan. 3 days later was charged for the full year. Asked customer service for a refund and was told they would keep a transaction fees after they already processed it. PayPal have been useless and sided with them too. Complete SCAM WEBSITE DO NOT USE.

So far using the site is easy only at…

So far using the site is easy only at the start of my journey but felling positive

The company is doing great