AutoDS - All-In-One Dropshipping App (autods.com) has a 3.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 68% rate it 4 stars or higher while 25% give 1 star; The business has replied to 94% of negative reviews. Last updated 2026-08-10.
Hi there! Welcome aboard! 🚢 We are delighted that your first impression has been 5-star worthy. We are here to support you as you scale up—this is just the beginning! The AutoDS Team
My experience with needing help with support has always been a cut above! Exceptional in every way!!
Hi there! We are so happy to hear we could help! We know that running a store can be stressful, so our goal is to always be that reliable partner in your corner. Thanks for appreciating the team! 😊 The AutoDS Team
Hi there! Thank you! 💙 Our support team takes huge pride in being fast and helpful, so we will make sure to share your review with them—it will definitely make them smile. We are always here for you! The AutoDS Team
Hi there! This made our day! 😄 Thank you for the kind words. We are committed to keeping this standard high for you. Let us know if you ever need anything! The AutoDS Team
I made a complaint against autoDS to financial Conduct Authority (FCA) of a fraud which is being led by an automated drop shipping company named AutoDS and YouTuber and celebrity named Mark Stephen Tilbury. What they are doing is, Mark tilbury makes videos and asks customer to chose the option buttons where autoDS and the customer come into a contract which starts from £1 and then after few days the fraud company took a huge amount from (a youtuber mark tilbury motivated) customer's bank account which is exactly happed with me. When customer ask to autoDS that one didn't subscribe for this huge amount the company will send docs to the bank in which mark tilburys instructed buttons will make their magic and according to the the contract customer has to pay or otherwise autoDS will put customers account in violation/funds disagreement. This is what exactly happened with me and when I asked to this youtuber Mark tilbury he was say this not my company I don't owned it I just promote them. So pls guys be very careful these new technologies become fraud increasingly. My job is to alert you guys before the fraud happened with me can happen with you. My email is there guys you can ask me any related docs I can provide you before to pay them a hefty amount email mwkrrw at gmail dot com And the link of the youtuber Mark Tilbury I am attached here. Here is the link of the video
Hi there, We understand your frustration, but we want to clarify how our billing works. The $1 offer is an introductory trial that automatically transitions to a regular paid subscription if it isn't canceled before the trial ends. These terms and costs are clearly displayed during sign-up. We are a legitimate e-commerce software company, and our billing follows standard subscription models. That being said, we still want to help you with this issue. Please fill out this form https://autods.typeform.com/to/aVnsRB2V so our team can review your account and work with you on a solution. The AutoDS Team
Hi there! This made our day! 😄 Thank you for the kind words. We are committed to keeping this standard high for you. Let us know if you ever need anything! The AutoDS Team
This is the most expensive software for eBay; I pay a significant amount of money for it. I try to move the Amazon products I’ve found into the "draft" stage to upload them to my eBay store, but the software throws an error. Because of this error, 50% of the products I find fail to upload. This issue hasn't been resolved for weeks—not just one week, but weeks on end. Just as I was dealing with this, another problem arose. Over 100 products that I had previously uploaded without issues using Amazon links suddenly switched to "untracked" status within the software, and the Amazon links associated with them disappeared. I had already deleted the original Amazon links for these items, so I can't find them again now. And this isn't the first time; the same thing happened a month or two ago, and I spent days tracking down those Amazon links all over again. Now, it’s happened once more. To make matters even more ridiculous, the development team claimed they "didn't see any issues with my AutoDS account." This implies either the developers are lying or they know less about AutoDS than I do. After I posted these negative reviews, the support team contacted me by phone. And do you know what happened? They gave the same copy-paste answers I get via email—offering absolutely no solutions. Furthermore, the "customer support" team answering emails knows nothing; you have to explain everything from scratch every single time. They have a support team with zero knowledge—clueless about basics like "what is AutoDS?" or "how do you upload a product?" They are the type of team that only drives you to leave negative feedback here. Never trust this software. Never rely on it for your business; it will let you down. They leave comments under negative feedback—acting as if they care about customers—saying things like, "Contact us here so we can resolve your issue." Don't believe it for a second; they don't actually do anything.
Hi there, Thank you for your feedback. Please note that you have already been personally assisted regarding this matter, and the syncing issues you mentioned are already in our developers' hands. We remain committed to supporting your permanently discounted account and will communicate any updates directly to you through your dedicated support representative. The AutoDS Team
I honestly regret relying on this software for my eBay business. For the price they charge, I expected a stable platform, but it has been one issue after another. The biggest problem is that a large percentage of Amazon products fail when I try to move them into drafts before listing them on eBay. Around half of the products end up with errors, making product sourcing incredibly frustrating. This has been happening for several weeks with no real fix. On top of that, more than 100 listings that were previously working suddenly became "Untracked." The original Amazon URLs disappeared from the system, even though the products had already been imported successfully. Since I no longer had those links saved, I had to spend hours trying to find the exact products again. This isn't even the first time—it happened before, and now it's happening all over again. What makes it worse is the support experience. I was told that everything looked normal on my account, even though the problems were obvious. It feels like the technical team either isn't investigating properly or doesn't understand the issues being reported. After leaving feedback, I received a phone call from support, but it didn't help at all. The conversation was no different from the email replies: generic responses with no actual solution. Every time I contact support, I have to explain the entire situation from the beginning because nobody seems familiar with previous cases or even with how the platform works. If your business depends on reliable automation, I would seriously think twice before choosing this software. The marketing promises and the actual service are two completely different things. UPDATE: The response I received from AutoDS—stating that I would be "personally assisted regarding this matter"—offers no actual solution. They provide the same answers via email, which are of no help at all. REGARDING THE DISCOUNT: AutoDS already offers discounts to large stores based on special negotiations; this is not exclusive to me, and no special discount was granted due to this issue. The problem remains completely unresolved.
Hi there, Thank you for your feedback. Please note that you have already been personally assisted regarding this matter, and the syncing issues you mentioned are already in our developers' hands. We remain committed to supporting your permanently discounted account and will communicate any updates directly to you through your dedicated support representative. The AutoDS Team
Customer service is amazing! I was assisted by Ella after going around in circles not knowing how to fix an error that almost made me give up. She was patient, friendly, polite, reassuring and ultimately resolved the issue. Thank you so much Ella, you deserve a raise! :)
Hi there! Wow, thank you! 🌟 We will pass this compliment directly to Ella. They will be so happy to know they made a difference for you. We are lucky to have them on the team! The AutoDS Team
I am very grateful to Auto DS. If you ever have any issues with them. Communicate with them through the portal link. They are a really honest, and reputable company. Customer service is hands down top tier! Thank you for resolving my concerns.
Hi there! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V so we can assist you further. We look forward to hearing from you soon. The AutoDS Team
We canceled our trial period of 0.99€ after 2 days, today they tried to take 322.88€ of our account. Be careful!
Hi there! Thank you for taking the time to leave a review. We truly want to help, and we previously shared a form to assist you further — however, we haven’t received a response. We also couldn’t locate any account under the name associated with your Trustpilot profile, which makes it difficult for us to investigate the issue and provide a resolution. If you’re still facing challenges, we kindly ask you to fill in this form https://autods.typeform.com/to/aVnsRB2V so we can support you in the best possible way. Your satisfaction matters to us, and we’re here to help whenever you’re ready. The AutoDS Team
Hi there! This made our day! 😄 Thank you for the kind words. We are committed to keeping this standard high for you. Let us know if you ever need anything! The AutoDS Team
What made my experience great was the customer service that I received. Owning a business is not easy and things can slip your mind but thankfully the Team is always there to help me get the orders to every customer. Thank You
Hi there! We are so happy to hear we could help! We know that running a store can be stressful, so our goal is to always be that reliable partner in your corner. Thanks for appreciating the team! 😊 The AutoDS Team
They are open to any suggestion and resolve in very short time.
Hi there! Thank you! 💙 Our support team takes huge pride in being fast and helpful, so we will make sure to share your review with them—it will definitely make them smile. We are always here for you! The AutoDS Team
This is a great tool and save me a lot of time.
Hi there! This made our day! 😄 Thank you for the kind words. We are committed to keeping this standard high for you. Let us know if you ever need anything! The AutoDS Team
Extremely fishy, I signed up for a free trial, on both autods and createugc and createugc declined for some reason? I'm not getting charged for anything for another week i thought? so i check my bank and its locked and then I'm told they tried to charge over $3,000 in the span of a few minutes????? thankfully my bank blocked these transactions but I've been seeing people have similar experiences id use a different 3pl.
Hi there! Thank you for taking the time to leave a review. We truly want to help, and we previously shared a form to assist you further — however, we haven’t received a response. We also couldn’t locate any account under the name associated with your Trustpilot profile, which makes it difficult for us to investigate the issue and provide a resolution. If you’re still facing challenges, we kindly ask you to fill in this form https://autods.typeform.com/to/aVnsRB2V so we can support you in the best possible way. Your satisfaction matters to us, and we’re here to help whenever you’re ready. The AutoDS Team
⭐⭐⭐⭐⭐ Update: I’m updating my review because AutoDS eventually resolved my case. After posting my original review, Stelios from the Customer Reviews Team personally contacted me, listened to my concerns, and issued a full refund of $368.70. I have now received the refund in my PayPal account. Although the initial billing experience was frustrating and the process took some time, I truly appreciate Stelios’ professionalism and his genuine effort to make things right. Because of the way my case was ultimately handled, I believe it’s only fair to update my review to reflect the final outcome. ⸻ I signed up for the €1 trial because I wanted to test the service. A few days later, I was surprised to see a charge of $368.70 for an annual subscription. I contacted support immediately, canceled my subscription, and requested a full refund. Since I couldn’t resolve the issue, I opened a PayPal dispute. During the process, I was told that a refund could not be processed while the PayPal dispute was open and that I would need to close it first. I decided to keep the dispute open. PayPal reviewed the case and ultimately decided in AutoDS’s favor. After that, I continued communicating with AutoDS. Instead of receiving a refund, I was informed that they could no longer issue one because the PayPal dispute had already been resolved. They offered to reactivate my account so I could use the subscription instead, but my refund request was declined. The support team was polite throughout the conversation, but after I posted this review, Stelios from the Customer Reviews Team stepped in, took ownership of my case, and resolved the issue by issuing a full refund. If you’re considering the trial, make sure you fully understand the subscription terms and automatic renewal before signing up.
Hi there! We truly appreciate your kind words and are very happy to know that we were able to turn your experience around. We’ll make sure to share your feedback directly with Stelios. They will be thrilled to know that their support made a real difference for you. We’re grateful to have the opportunity to assist you, and we truly appreciate you giving us another chance to help. The AutoDS Team
Got my problem solved within a hour!
Hi there! Thank you! 💙 Our support team takes huge pride in being fast and helpful, so we will make sure to share your review with them—it will definitely make them smile. We are always here for you! The AutoDS Team
Be careful when signing up for a subscription. If you cancel after the free trial, you may be charged a 15% cancellation fee. In my case, I was charged €55.31, and I was unable to get it refunded. AutoDS told me that this fee is handled by a third-party payment provider, so they could not refund it. This was a very disappointing experience.
Hi there, We tried to reach you to fix this issue but haven't heard back yet. Our offer to help still stands! Please contact us whenever you are ready: https://autods.typeform.com/to/aVnsRB2V The AutoDS Team
Update: I had a billing issue initially, but Stelios from the Customer Reviews Team provided exceptional 1-on-1 support and found a good solution. Thank you for making things right so quickly!
Hi there! Thank you for updating your review. We really appreciate you taking the time to do that. We’re glad to see things have improved, Stelios is indeed a rockstar 🎸. If there’s anything more we can assist you with or improve further, please don’t hesitate to reach out to us. We’re always here to help and ensure you get the best possible experience with AutoDS. The AutoDS Team
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