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Vehicles & Transportation

AUTOPAY

102 reviews

4.7102 reviews
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About AUTOPAY

Data updated
Website
autopay.com
Category
Vehicles & Transportation
Location
United States
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
20% (1/5)
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Is AUTOPAY legit?

AUTOPAY (autopay.com) has a 4.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 20% of negative reviews. Last updated 2026-08-11.

What people say

K
Karisma Santana · 1 review · Experienced 2026-08-04 ·

Karla made it really easy and explained…

Karla made it really easy and explained everything thoroughly for my refinance! I’m so happy she was able to help! Thank you

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Tina Edwards · 1 review · Experienced 2026-08-05 ·

I had a great experience working with…

I had a great experience working with Rubin to refinance my auto loan. I highly recommend this company.

J
Josh · 1 review · Experienced 2026-08-04 ·

Very polite explained things well a…

Very polite explained things well a pleasure to work with

J
Jairo Baeza · 1 review · Experienced 2026-08-05 ·

Graleat fast and easy

Graleat fast and easy. Thanks for you help and keeping me informed. Never had to call one time for a status update.

K
Kyndra Cooper · 1 review · Experienced 2026-08-05 ·

100% Recommend!

Gregory Peterson was a godsend. I received excellent service and truly felt in good hands throughout the entire process. I 100% recommend!

c
customer · 2 reviews · Experienced 2026-08-04 ·

Brandon was very professional and…

Brandon was very professional and friendly. I was approved for a refinance loan quickly, but the red tape slowed things down. Overall, it was a great experience. I recommend this company.

G
Greg Sterbens · 1 review · Experienced 2026-08-05 ·

Bryson was awesome

Bryson was awesome, everything was painless. Couldn't have been easier.

H
Henrietta G · 1 review · Experienced 2026-07-31 ·

Thanks Patrick for making my refinance…

Thanks Patrick for making my refinance decision a success. The process was faster than expected. I appreciate your quick response in calling, and finding the lowest rate possible for me. As a first timer I appreciate that you went over every details including coverage that benefits me. Love the level of patience and understanding you put into making my refinance decisions possible.

C
Cesar Hernandez · 2 reviews · Experienced 2026-07-29 ·

My experience was great overall…

My experience was great overall specially with Logan helping me out and being really informative with me. He explained everything very well.

D
David Fuentes · 1 review · Experienced 2026-08-03 ·

Great Customer Service

Our loan specialist, Elisa B., was AMAZING! She took great care of us and made sure to explain every part of the process! We would absolutely recommend this company just because of her.

c
customer · 2 reviews · Experienced 2026-07-27 ·

Customer service was amazing

Customer service was amazing! Walked me through every step with patience, understanding of my situation with my refi! My interest rate dropped almost 1/2 with terms that work best for me !!

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Liz · 1 review · Experienced 2026-08-04 ·

Refinancing my car was easy and quick…

Refinancing my car was easy and quick and stress free

J
Joyce Haskett · 1 review · Experienced 2026-07-20 ·

I could not have asked for better…

I could not have asked for better customer support and service. Joseph was extremely helpful and compassionate. He walked me through everything, provided education, teaching and answered all questions. The process was quick, smooth without issues. I highly recommend Autopay to anyone caught in high interest rate vehicle loan. The service was wonderful and successful at finding me a much lower interest rate allowing me to save a lot if money and pay my vehicle off in less time.

T
Trace Clarke · 1 review · Experienced 2026-07-23 ·

Very good and easy transfer

Very good and easy transfer. great service i would recommend you all.

L
Liezl Bosch · 1 review · Experienced 2026-08-03 ·

Very helpful with refinance

Great overall experience! Nikole was extremely helpful in guiding me through the refinance process, patiently answering questions, and explaining all of the required documentation step-by-step. Would definitely recommend Autopay.

I
Ignacio Rivera · 1 review · Experienced 2026-07-30 ·

Fast and easy process

Fast and easy process, very helpful. And they explain everything real good. I recommend this place

J
Jim O · 6 reviews · Experienced 2026-07-28 ·

Took a long time TO finish

Took a long time TO finish. You did not make the payoff to PNC before I had to make a payment, you should have paid my loan off earlier not by regular mail!!!

K
Kalena Cornelison · 1 review · Experienced 2026-07-31 ·

Great experience!

My experience was easy and quick thanks to Patrick! He was communicative, thorough, efficient, explained things in easy to understand terms.

D
Darcy Cummings · 1 review · Experienced 2026-07-29 ·

You were very easy to work with

You were very easy to work with! Any questions I had I would call and if you were busy you would let me know and got back to me as soon as you had time! Thank You very much for your professionalism and patience! I would also like to thank Mat for his hardwork making this happen,,and of course NASA federal credit union!

f
fernando henry · 1 review · Experienced 2026-07-31 ·

Auto pay was able to reduce my payment…

Auto pay was able to reduce my payment by 15 percent. My expert i dealt with Jeff was there every step of the way. Such a professional. Shout out to Jeff and his family. That guy deserves a raise or more commission I dont know how he gets paid. He deserves more and then some. 5 Stars.