Great staff that was very helpful and…
Great staff that was very helpful and prompt. Always could reach them. My APR I was previously paying was almost cut in half. Lower payment also. I don’t have perfect credit so that was a very big plus for me.
About AUTOPAY
Data updated- Website
- autopay.com
- Category
- Vehicles & Transportation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 102 reviews
- Replies to negative
- 20% (1/5)
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Is AUTOPAY legit?
AUTOPAY (autopay.com) has a 4.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 20% of negative reviews. Last updated 2026-08-11.
What people say
My contact was Gabby and she was…
My contact was Gabby and she was amazing!
Amber Feldman Was amazing
Amber Feldman Was amazing. She help me with everything I need to know. She was really caring and knew her stuff
Very honest
Very honest. My agent's name is Blake. He was extremely honest and made the whole process quick, easy, and stress free. He answered all of my questions and concerns I had.
Logan was great to work with
Logan was great to work with. He was kind, knowledgeable and played a persistent game of phone tag to get the job done. Thank you!
Hayley RENKO made the formidable…
Hayley RENKO made the formidable refinance process virtually seamless! I am enormously impressed with her attention to detail, commitment, and ownership of her clients’ experiences. She made all the difference for my refi journey.
Great rates great service
It was a fairly easy process they took me from 19% till 10%. That's a savings of five grand so I can't complain. She provided great customer service and knowledgeable of the field and walk me throughout the whole process until my refinance was complete good job and thank you
Savings
Autopay was a big help and allowed me to save more. The staff is amazing especially Jenna. They are the best!
Working with my AutoPay rep was very…
Working with my AutoPay rep was very easy. He made everything go smoothly and I qualified for a better rate with the same financial institution that I had reached out to previously. Im not sure how that worked, but I am pleased with that result. The reps can get a bit pushy, but you have to be aware of that going in and know thats just how these transactions work, they all do it. I would definitely be willing to use Autopay again.
Professional, Patient, and Fast-Paced
I filled out my refinance application with Autopay around midnight on June 14th, and Megan reached out right away to start finding the best rate. The process was completely seamless. Megan walked me through the contracts and identity verification step-by-step, and she was incredibly patient when I ran into trouble with the online forms. Within a week, she found a bank to refinance my car, and I am going to save thousands of dollars in the long run. My experience was overwhelmingly positive, and I wholeheartedly recommend Autopay to anyone looking into auto refinancing!
Was skeptical about using autopay
Was skeptical about using autopay, but a agent providing me with all the information to make the process simple, and now I have a better rate, and low monthly payment on my vehicle.
Lower interest rates
Very pleased with the help and getting a low interest loan.
I thoroughly enjoyed my experience…
I thoroughly enjoyed my experience using AutoPay! Having an advisor walk us through our refinance process was the best part. She was extremely understanding and patient with us and answered all questions I had. She made such an easy process. If I get the ability, I will definitely be using autopay again in the future!
Jason N has been so helpful through our…
Jason N has been so helpful through our refinancing process.
Awesome
Steven made my process He helped me to refinance my APR from 17 to 7 in a matter of days. Super helpful and willing to work with you definitely.
The Process is quick and easy
The Process is quick and easy. Juan Did a great job for me. Friendly, informative . Thanks guys
Satisfied customer here
I was reluctant and dreading the process of refinancing my auto loan but was extremely satisfied with my rep (Nikole). She was very friendly and walked me through the process step by step by staying in contact with me and making me feel like a priority, even showing patience, when I changed my refinance requests. Nikole represented AutoPay with style and grace and got the job done. Satisfied customer here!
Made refinancing our truck so smooth…
Made refinancing our truck so smooth and easy. Always there to helps us and coach us thru it. Thanks Solomon
Really great customer service
Really great customer service! We struggled with getting bills with our address but Mike was able to help us and get it all figured out!
I felt supported & informed the whole…
I felt supported & informed the whole way through my car refinance. Landon is an excellent representative. Thanks for making it not scary to pursue this refi!!