Avail, by Realtor.com, is rental property management software that enables landlords to advertise their rental property listing across top rental sites, screen tenants with customizable questions, request in-depth background checks, create and sign state-specific leases, collect rent, track your rental income and expenses, and much more — all online. 1M+ landlords use Avail because it’s the only end-to-end platform that helps you scale from beginner landlord to professional with tools, support, and education.
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Is Avail legit?
Avail (avail.com) has a 3.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is mixed. 63% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 97% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-04.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the support team for being friendly, highly responsive, and genuinely dedicated to providing a smooth advertising process for landlords. People note that the core services offered are reliable, cost-effective, and provide a wonderful overall value for successfully managing rental properties.
However, some people mentioned difficulties with the website, noting that it can occasionally feel glitchy, cause unexpected logouts, or make editing documents challenging. Some reviewers were not happy with customer service, pointing out long hold times on phone support, unresponsive communication channels, and difficulties resolving account access issues.
Auto-generated from all reviews of this business. For reference only.
Avail makes tracking rent payments a breeze, and send out automatic late payment notices. Easy to screen potential tenants and removes a lot of the headache a small rental business owner may face. Have recommended it to other friends and they have also found success with the avail software. We manage 7 units and Avail has made tracking rent and fees easy.
Reply from Avail 2025-08-19
Hey Amy,
Thank you for sharing your experience! We’re thrilled to hear that Avail has made managing your rental units smoother—from tracking rent and fees to screening tenants and sending automatic notices. Knowing that it’s helping reduce the day-to-day challenges of running a small rental business means a lot to us.
We also really appreciate your recommendations to friends—it’s wonderful to know that others are finding success with Avail too. Managing 7 units is no small feat, and we’re so glad our platform can make the process easier and more streamlined for you.
Please don't hesitate to reach out if you need anything moving forward.
Easy to post for free on Avail which includes Realtor.com and get listed on multiple sites. I got qualified applicants.
Tips: Limited number of PHOTOS allowed so decide which are most important to show. Rearranging photos should be done on a desktop or laptop since I found it difficult to rearrange on my mobile
Reply from Avail 2025-08-05
Hi Jean,
We’re thrilled you found it easy to list with Avail for free, got exposure across multiple sites, and received qualified applicants — that’s exactly what we aim for!
Just to clarify, there isn’t a limit on the total number of listing photos; however, you can only add up to 20 at a time! Your tip about rearranging photos on a desktop is a great insight for many users.
We understand how important visuals are and are always working to improve the experience across all platforms. Your feedback has been shared with our product team as we continue enhancing our features.
Thank you for sharing your experience — we’re always here to support you!
