Avail

Hi Roman, Thank you for taking the time to share your honest feedback. We're sorry to hear that the site felt less intuitive than you expected, but we're glad our support team was able to step in and leave a positive impression. Your input truly helps us understand where we can improve and make the experience smoother for everyone. If you have any other suggestions or ideas, please feel free to reach out. We would love to hear from you!

Hi Venus, Thank you for sharing such kind words regarding the Avail platform. We are happy to hear that you are pleased with your customer care experience and that our agent was able to reassure you about the payment processing timeframe. If there is ever anything we can do to help make your experience even better, please do not hesitate to reach out to our Customer Care team. Thanks again!

Hi Carlton, Thank you for sharing your experience with us. We’re glad to hear that our team was able to resolve your issue and provide the support you needed. Your feedback means a lot, and we’re always here if you need assistance in the future. Thanks for using Avail!

Hi Xavier, We’re sorry to hear about your experience navigating the Avail site. Our goal is to make property management simple and intuitive, and we regret that this wasn’t the case. Our support team is always available to guide you through the platform, share navigation tips, and help you get the most out of your account. We’re also expanding our Customer Care team to reduce wait times and improve overall response speed. Your feedback is being shared with our product team to help inform future updates. We have some significant improvements coming to fruition soon, and we hope you decide to stick around and see what Avail becomes. While it's preferred not to need support, our Customer Care team will continue to be here to help with any issues that you or your tenants have along the way.

Hi George, Thank you for taking the time to share your feedback. It’s great to know that your experience with Avail has been positive so far. If you ever have suggestions or run into questions, our Customer Care team is just a message or call away. Thanks again, and we look forward to continuing to support you!

Hi Jeff, Thank you for sharing such kind words about the Avail platform! It means a lot to hear that our property management tools are meeting your needs. If there’s ever anything we can do to make your experience even better, please don’t hesitate to reach out to our Customer Care team.

Hi Sam, Thank you for sharing your Avail experience with us! We're so happy to hear that you are pleased with how easy the site is to navigate. If there's ever anything we can do to make your experience even better, please don't hesitate to reach out. Our Customer Care team is here and ready to help if/when you need it!

Hi Neicy, Thank you for sharing your experience with us! We’re glad to hear that you’re happy with the format of our state-specific lease. You mentioned wanting it to be easier to find and edit your lease documents, and I’ve passed that feedback along to our product team for review. We truly value input like yours because it helps us continue improving the platform. I also understand how frustrating long wait times can be when you’re working hard to resolve an issue. I’m happy to share that our team is growing, and we expect this to help reduce wait times moving forward. If there’s ever anything else you’d like to share or need assistance with, please don’t hesitate to reach out to our Customer Care team. We’re happy to help however we can!

Hi Sherry, Thank you so much for the 5-star review! We’re glad to hear you found our team helpful. Feedback like this truly means a lot and keeps us motivated to keep improving. Thanks for choosing Avail!

Hi Nicholas, Thank you so much for the kind words! We're glad to hear you're finding value in our services. If you ever need anything else, please don't hesitate to reach back out. We're always happy to help where we can. Thanks again!

Hi Janet, Thank you so much for sharing your experience with us! We are happy to hear that you are finding ease in screening tenants by using Avail. We hope that the efficiency of this process has helped you to find the best tenant for your rental. Please do not hesitate to reach out to our Customer Care team with any questions. We're here and happy to help!

Hi Lee, We’re sorry to hear about the trouble unlocking your account. We completely understand how frustrating that can be, especially after you’ve already provided your ID and property documents. We take verification seriously because it helps keep our platform safe from fraudulent listings and payments. This process ensures that anyone listing a property through Avail is the rightful owner or has proper authorization to do so. We know it can feel tedious, but these measures are in place to protect both landlords and tenants. Please reach out to our team at [email protected] so we can review your case and help get this resolved as quickly as possible. Thank you, and we look forward to resolving this with you soon!

Hi Sparkie, Thank you for taking the time to share your feedback. We appreciate you highlighting both what’s working well and what could be improved. Our platform syndicates listings to multiple rental sites to expand visibility, and we’re continuously working to improve the accuracy and formatting of that information. We’re glad to hear you find our pricing reasonable, and we truly value your input as it helps us make Avail better for everyone. If you ever have specific suggestions or questions, please feel free to reach out. We’re always happy to help.

Hi Jermaine, Thank you for sharing your feedback. Our goal is to make the application process as easy and transparent as possible, and we’re sorry to hear your experience didn’t meet expectations or result in securing the property you applied for. While Avail doesn’t manage any properties directly, you can continue your search on Realtor.com, where you’ll find available rentals in your area and can filter results based on your needs. Additionally, you can share your completed Avail application and screening reports with other potential landlords to save time during your search. Avail also offers Credit Building and other helpful tenant features. To learn more, please visit: www.avail.co/tenants/features If you have any questions or need help sharing your application, please don't hesitate to stay in touch. Our team is here Monday through Friday from 8:00 a.m. to 6:30 p.m. CST at (312) 292-9347 or [email protected]. We hope to hear from you soon!

Hi Deborah, Thank you for sharing your experience! We are happy to hear that you are pleased with our team and the Avail platform overall. If there's ever anything we can do to help make your experience better, please do not hesitate to reach out. Our team is here and ready to help.

Hi Palen, Thank you for sharing your experience with Avail. While we don’t currently offer a standalone app, our mobile-optimized site makes it easy to access your account from any device. We really value your feedback and would love to learn more about what features would be most helpful to you. Please feel free to reach out to us at [email protected] at any time.

Hi Alesia, Thank you for taking the time to share such kind feedback! We’re so glad to know our quick responses and personal touch made a difference. Please feel free to reach out anytime. Our team is here and happy to help!

Hi Paula, Thank you for your feedback! We’re glad to hear you find our platform a helpful resource for renting apartments. We strive to make the renting process as smooth and easy as possible, and your support means a lot to us. If there's ever anything we can do to help make your experience better, please don't hesitate to reach out. Thanks again!

Hey Alan, Thank you for your feedback! We’re glad to hear that our understanding of the rental market shines through in your experience. At Avail, we’re dedicated to creating tools and resources that truly support independent landlords and tenants, and it’s great to know that effort stands out. We appreciate you taking the time to share your thoughts and for being part of the Avail community!

Hi Stewart, Thanks so much for your kind words! We’re so glad to hear our team has been helpful. Making the rental process easier for landlords and tenants is what we aim for every day, and it’s great to know it’s working. We truly appreciate you taking the time to share your experience and look forward to continuing to support you whenever you need us!