AvantStay

Clean rooms

Clean rooms , open space Large bathrooms .

Great communication

Great communication. Very accommodating.

The location of the house was out of this world!

The location of the house was out of this world. It had everything we needed!! We ended up coming to town early and checked to see if the house happened to be available and the team was super responsive and so helpful! They got it ready for us and we couldn’t be more thankful! We can’t wait to come back!

I rent a few vacation homes every year

I rent a few vacation homes every year. Anywhere from the West Coast to the Mediterranean coast. This house was in a quiet, lovely location, peaceful, tranquil, excellent view. They were very practical activities laid out for everyone in the family to enjoy. I had communication with multiple people in your company and they were all very patient professional and informative. Everything went smoothly. The only surprise was that you guys undersold the home! It is everything as described and more.

Not so Flirty Flamingo

I am writing to express my disappointment with our recent stay at Flirty Flamingo from July 9–13. My family has enjoyed booking with AvantStay over the past three years, and we’ve spent approximately $20,000 on our annual beach vacations with this company. Because of those positive experiences, we have continued to return year after year. Unfortunately, this stay fell well below the standard we have come to expect and has caused us to question whether we will continue booking with AvantStay in the future. Upon arrival and throughout our stay, we encountered numerous maintenance, cleanliness, and safety issues, at the Flirty Flamingo including: One bedroom ceiling fan was inoperable upon arrival. The microwave did not work. The K-Cup function of the coffee maker was nonfunctional. Every outdoor seating surface was dirty or covered with bird droppings. The pool contained dead bugs and had an oily film on the surface when we arrived. We requested a pool net from maintenance on two separate occasions so we could clean the pool ourselves, but never received one. The pool heater remained on for our entire stay. There was a rotting crab carcass in the pool pump house, creating a strong foul odor. Animal feces were left on the artificial turf. There were several cigarette butts scattered around the patio area. One mattress was significantly sunken in the middle, making it uncomfortable to sleep on. Several GFCI outlets were not functioning upon arrival and had to be reset. The curtain rod in the bunk room was not properly secured. When we attempted to open the curtains, the rod detached from the wall and fell on my mother-in-law. The support slats beneath the top bunk mattress were too short and would slide out from under the mattress, creating a serious safety hazard for the children sleeping there. The outdoor swings were not properly secured. The mounting bolts were rusted, and when someone sat on the swings, the mounting board visibly pulled away from the ceiling. There was a noticeable septic odor coming from the first bedroom on the left side of the home. The outdoor shower leaked continuously, creating a slippery film on the concrete. My nephew slipped while walking through the area. During the middle of our vacation, we were given only 30 minutes’ notice that maintenance needed to enter the home to remove a refrigerator. This was disruptive to our family, and after removing it, maintenance left a substantial amount of water on the floor without offering to clean it up. While I understand that occasional maintenance issues can arise, the sheer number of problems—particularly those involving cleanliness and guest safety—suggests that this property was not adequately inspected or prepared before our arrival. Our vacation is something our family looks forward to all year, and it was disappointing to spend so much of it dealing with problems that should have been addressed before guests checked in. Even more concerning were the safety hazards that could have resulted in serious injury. I hope these issues are corrected promptly so future guests do not encounter the same problems.

Abruptly canceled prior to our travel

Absolutely the worst experience I’ve ever had with a vacation rental company. AvantStay completely ruined our family trip. We booked a large property through AvantStay for a family trip to Nashville this August. We planned this months in advance for 7 people multiple generations, kids, the whole group. Everything was confirmed, paid for, and we were genuinely looking forward to it. Then, out of nowhere, about a week before our arrival, they canceled on us. No real explanation other than another company took it over. No meaningful warning. The cancellation that left us scrambling to find new lodging for 7 people with almost no time left. In peak season. In Nashville. For a large group. Trying to rebook last-minute for that many people is a nightmare. Availability was limited, prices were inflated, and we had to completely restructure the trip just to have a place to stay. What should have been a relaxed family vacation turned into days of stress, phone calls, comparing options, and worrying whether we’d even have a roof over our heads when we landed. The timing was especially bad. One week out is not “flexible.” It’s the point where flights are already booked, plans with the kids are set, and people have arranged time off work. Canceling that late shows a complete lack of consideration for the guests who trusted them with their trip. Communication after the cancellation was frustrating as well. It felt transactional and detached. There was very little sense that they understood the real impact of dumping a large group with almost no notice. A simple “sorry for the inconvenience” doesn’t cover the cost, the stress, or the fact that they forced us into a last-minute scramble. We specifically chose AvantStay because they market themselves as a more professional, reliable alternative to the usual short-term rental lottery. That branding did not match the experience. When it mattered most, they failed. Canceling a confirmed booking this close to a multi-person family trip is unacceptable, and the fallout landed entirely on us. I would strongly advise anyone planning a group trip especially with kids or a larger party to think twice before trusting AvantStay with something this important. The risk of a late cancellation is not worth it. We will not be using them again, and I’m warning others so they don’t end up in the same situation we did. Extremely disappointed. Do better, or at least don’t leave families hanging a week before their trip.

Hot Phoenix Trip

Needed a place in Phoenix for two nights and wanted it to have a pool. So glad that the house had a pool since temperatures were a record high for Phoenix with it being 117 degrees. The pool was a life saver! The house was exactly as advertised and was so clean! We had a great time with family with the kitchen being so open to the family room all were able to play games and not miss out on any conversations! Being close to the airport was great too. I would definitely recommend AvantStay they were very attentive and responsive It was a great choice and would use them again🤗

Great Beach House with all the amenities

The kitchen was stocked with everything we needed. We cooked a lot of meals which made things very easy. Great view of the gulf as well. The proximity to the beach was incredible. It took us 2 mins to access the beach from the boardwalk. The A/C worked great! Would definitely stay there again.

The place was very nice

The place was very nice: clean, comfortable, stuffed with everything needed for a like home experience. It was a very short walk to the beach, close to many restaurants and coffee shops. Safe and secure.

This is our 5th year using AvantStay at…

This is our 5th year using AvantStay at the same house. The house is impeccable and always stocked with everything one could need. Communication is prompt, courteous, and always spot on.

Very accommodating

Very accommodating, beautiful views, close to the beach, house was beautiful and so clean !

Great customer service

Great customer service, and the house was remarkable. Great location. Just a recommendation on the beds in the house we booked, all the guests complained about the beds being really hard, we had to purchase a matress topper for the beds.

Easy to reserve

Easy to reserve! Good follow up before and during stay. Replaced worn outside cushions immediately, much appreciated. The house was clean and nicely equipped, better than others we have rented. Well placed messages around the house. One conflict, on the frig it said checkout was at 10:00, your message said 11:00?

AvantStay provided an exceptional…

AvantStay provided an exceptional residence, offering ample space for the entire family and maintaining impeccable cleanliness. The customer service representative was exemplary, courtesy and provided prompt responses.

This is our second year with AvantStay

This is our second year booking through AvantStay and we like how AvantStay is always in touch with us and easy to communicate with. The people are very nice. We will continue to vacation through AvantStay in the future.

Our stay was so nice

Our stay was so nice! We made wonderful memories! Our home was clean and had everything you would need right there in your room! It was very homey and comfortable and right there in the beach! You could walk to restaurants and shops very close to all the action. We loved our stay and will be back!!! Our contacts were very helpful and friendly and helped with any questions we had!! I highly recommend!!

Great place to stay!

Property is clean and attractively decorated. Great location, close to beach and popular restaurants. Well stocked kitchen. Fenced backyard with nice patio furniture and grill. Dog friendly. This is the third time I’ve stayed at this property and it won’t be the last!

Easy and intuitive

Great place!

The house was the perfect location. The price was more than fair! The house was super clean, it had everything we needed. The owner was very responsive and answered any and all questions I had.

We had an incredible stay at this home…

We had an incredible stay at this home in Hilton Head! We had a group of over 20 people, and the house was more than spacious enough for everyone to be comfortable. There was plenty of room to gather together, but also enough space to spread out and relax when we wanted some space. The home was clean, well-maintained, and thoughtfully equipped with everything we needed for a large group. It made our vacation easy and enjoyable. If you’re looking for a large home that comfortably accommodates a big group, I highly recommend this property. We had a fantastic experience and would absolutely stay here again!