AvantStay (avantstay.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. 87% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
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Brittainy · 1 review · Experienced 2026-07-05 ·
★★★★★
Great communication and fast response…
Great communication and fast response from property management, clean and well maintained condo in fantastic location close to all restaurants and shops!
Reply from AvantStay2026-07-05
Thank you for your wonderful review, Brittainy! We're so glad you enjoyed the clean, well-maintained condo and its fantastic location near the restaurants and shops. It's also great to hear our team's communication and quick responses helped make your stay even better. We truly appreciate your feedback and hope to host you again soon!
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Balia Nazar · 1 review · Experienced 2026-07-03 ·
★★★★★
Despite the freezer not working and…
Despite the freezer not working and still not working after maintenance came to fix it, the stay was well worth it. My family really enjoyed it and there is plenty to do in the house that we didn’t need to go anywhere. Accessing the home was simple and easy. Spacious and very comfortable. Almost too big for us.
Reply from AvantStay2026-07-06
Thank you for your review, Balia! We're so glad to hear your family had a wonderful stay and enjoyed the home's spacious layout, comfort, and amenities. It's great to know there was plenty to do and that check-in was simple and convenient. We sincerely apologize that the freezer issue wasn't fully resolved during your stay, and we appreciate you bringing it to our attention. Your feedback helps us improve, and we hope to have the opportunity to welcome you and your family back for an even better experience.
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Kell · 2 reviews · Experienced 2026-07-03 ·
★★★★★
Great company to rent from
Great company to rent with, especially compared to VRBO. They were very fast at responses (before and during the stay). will be renting with them again.
Reply from AvantStay2026-07-05
Thank you for your kind review, Kell! We're thrilled to hear you had such a positive experience with our team and appreciated our prompt communication before and during your stay. Your feedback means a lot to us, and we're honored that you'd choose to stay with us again. We look forward to welcoming you back on your next trip!
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sheila music · 2 reviews · Experienced 2026-07-05 ·
★★★★★
The home was absolutely beautiful and…
The home was absolutely beautiful and couldn’t have been better for our large multi-generational family. The location was also perfect for all lake activities! Everything from the booking to on going communication with AvantStay representatives was superb! I would definitely use them again for my next stay in Lake Norman!
Reply from AvantStay2026-07-05
Thank you for your wonderful review, Sheila! We're delighted to hear the home was a perfect fit for your multi-generational family and that you enjoyed its ideal location for all your Lake Norman activities. It's also great to know our team provided excellent communication throughout your stay. We truly appreciate your kind words and look forward to welcoming you back for your next Lake Norman getaway!
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Maxibear · 1 review · Experienced 2026-07-01 ·
★★★★★
Everything was great
Everything was great. The host was accomodating and the rental was excellent. It was advertised very accurately. We had a great experience.
Reply from AvantStay2026-07-06
Thank you for your kind review, Maxibear! We're so glad to hear everything met your expectations and that you had a great experience. It's wonderful to know you found the home accurately represented and appreciated our team's hospitality. We truly appreciate your feedback and hope to welcome you back for another excellent stay soon!
We had a wonderful stay and truly enjoyed our time here. The home was clean, comfortable, and exactly as described. Everything we needed was provided, making our stay relaxing and stress-free.
The pool and outdoor area were beautiful and perfect for spending time with family. The location was convenient, with easy access to restaurants, shopping, and local attractions while still feeling peaceful and private.
Our host was friendly, responsive, and made the entire experience smooth from check-in to check-out. We would definitely stay here again and highly recommend this property to anyone visiting Palm Springs. Thank you for a fantastic stay!
Reply from AvantStay2026-07-06
Thank you for your wonderful review, Vahagn! We're delighted to hear you had such a relaxing and enjoyable stay. It's great to know the home met your expectations and that you found it clean, comfortable, and well-equipped. We're also happy you enjoyed the pool, outdoor space, and the convenient yet peaceful location. Your kind words about our team's communication and hospitality mean a lot to us. Thank you for your recommendation—we'd be thrilled to welcome you back the next time you're in Palm Springs!
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Scott · 1 review · Experienced 2026-06-30 ·
★★★★★
Prefect stay in Bend
The location was prefect in proximity to the friends we were visiting. The ability to come back to a fully functional residence made the trip easy on the whole family. Full Landry kitchen and a place for the kids to relax was appreciated by all. The hot tub was an added bonus.
Reply from AvantStay2026-07-06
Thank you for your wonderful review, Scott! We're so glad the home's location was perfect for visiting your friends and that it provided everything your family needed for a comfortable stay. It's great to hear the fully equipped kitchen, laundry, space for the kids to relax, and the hot tub all helped make your trip even more enjoyable. We appreciate your kind words and hope to welcome you back to Bend again soon!
The house was beautiful, nicely stocked, and conveniently located to the beach and Publix!
The wifi connection was not good - which understand if you’re at the beach, you should disconnect but we had someone who needed to do some work and someone who needed to do some schoolwork. I would definitely rent there again!
Reply from AvantStay2026-07-05
Thank you for your kind review, Judith! We're so glad you enjoyed the home, found it well-stocked, and appreciated its convenient location near the beach and Publix. We also appreciate your feedback about the Wi-Fi and understand how important a reliable connection can be when work or school is involved. We'll be sure to share your comments with our team as we continue looking for ways to improve. We'd love to welcome you back for another stay soon!
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T J · 1 review · Experienced 2026-06-13 ·
★★★★★
Recently stayed at a the Bellview…
Recently stayed at a the Bellview property at Carillon Beach FL. Upon arrival we noticed bed broken in 3rd floor room to the extent of having to push bed together and carefully sleep in it, 3rd floor bathtub was not usable do it not draining dirty water backing back into the tub, out door grill was unusable, floors were not clean, door to oven had been broken and came apart while cooking with a 450°over and no hot pads. Doors handles were broken, ping-pong table was broken, pocket door did not stay shut to 1st floor bathroom. I have decided to look at other sight reviews for this property and found out that many of the things I brought to their attention had been complained about before.
Reply from AvantStay2026-07-07
We're sorry the home was in this condition when you arrived, TJ, that's not what any of our guests should walk into. We appreciate you documenting the maintenance and cleanliness issues so thoroughly, and your feedback has been shared with the team responsible for the home so these items are properly reviewed and addressed for the guests who follow. Thank you for taking the time to share your experience, and should you consider staying with us again, we'd welcome the chance to host you under better circumstances.
Communication from AvantStay was spot on. We were constantly contacted via email or text prior to arrival, during and after They even apologized during o ur stay for the leaves not getting cleaned out from the pool but had scheduled the pool man to quickly remedy after we left. It was no big deal because we just used the provided pool net cleaner to scoop it out. It was a bummer that we weren’t honored our request for leniency on heating the pool due to the unseasonably cold weather during our stay (lows in 50s with highs in low 70s). But our group still enjoyed the pool with occasional warming up in the nearby spa. I also addressed minor problems we discovered during our stay & local team offered to remedy on our last night of a 3 night stay. But we already managed around it that it was not necessary & can fix after we checked out. The grounds was super large and convenient for having the nearby casita for a family th at wanted the quiet away from the main house for their young kids to swim. The advertised lake on the property could give more loving too as it was infested with lots of algae and overgrown bushes. But we weren’t back there that much and he front of the house had better picture sceneries for family/group photos. The rooms were all spacious for what we needed for our large party. The 4 bathrooms in the main house was spot on because no one was ever needing to wait for an empty bathroom as 1 was always available. We love booking from AvantStay for the beautiful properties and service. We will surely use them for the future.
Reply from AvantStay2026-07-02
Thank you so much for the kind review, Abigail! We're thrilled our AvantStay team's spot-on communication with the constant email and text contact before, during, and after your stay, the pool net cleaner backup, the local team's offers to remedy issues, the super large grounds with the convenient nearby casita for the family with young kids, the great front-of-house photo sceneries, the spacious rooms, and the 4 bathrooms in the main house making sure no one had to wait all came together so well for your large party. We truly appreciate you sharing the helpful feedback on the pool heating request, the leaves, and the lake with the algae and overgrown bushes, as this kind of input is incredibly important for us to address. It means so much to hear you'll surely use us in the future — we can't wait to welcome you back!
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Amanda · 2 reviews · Experienced 2026-06-20 ·
★★★★★
Avantstay was friendly
Avantstay was friendly, had great communication, and were easy to work with. They responded quickly to a problem with our AC.
Reply from AvantStay2026-07-02
Thank you so much for the kind review, Amanda! We're thrilled our AvantStay team's friendly, great communication, easy-to-work-with service and quick response to the AC problem all came together so well. It was a pleasure hosting you, and we'd love to welcome you back anytime!
This company was a great host. The property was in a great, easily walkable area. Near many restaurants, activities, and the free gondola. The condo was clean, and many amenities were included like shampoo, body wash, conditioner, soap, fans, noise machine, etc. My only complaint is it was crammed for 5 of us, but that isn't the fault of the host. I wouldn't recommend staying if you have more than 4 guests. Otherwise, great, clean property in a wonderful location!
Reply from AvantStay2026-07-01
Thank you so much for the kind review, Amy! We're thrilled the great, easily walkable location near the many restaurants, activities, and the free gondola, the clean condo, and the many amenities including the shampoo, body wash, conditioner, soap, fans, and noise machine all came together so well. We appreciate you sharing the helpful note on the space for 5 guests, as this kind of input is incredibly useful for future guests. We'd love to welcome you back anytime
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Amanda Davis · 1 review · Experienced 2026-06-21 ·
★★★★★
5 Star stay!
Amazing property and property management! Definitely would stay here again and already recommended it!
Property fully matched description; in fact it was better than we hoped for. Reached out to us ahead of time so we had all of our necessary info for checking in before we headed to the property. Checked in on us once we got settled. Having a kitchen that was actually fully stocked with enough dishes, glasses, silverware and cook ware for 12 people was a huge plus! I’m already looking into another one of their properties for our same trip next summer.
Reply from AvantStay2026-06-30
Thank you so much for your wonderful review, Amanda! We're thrilled to hear the property exceeded your expectations and that you had such a great experience with our team. It’s fantastic to know the home worked so well for your group and that the fully stocked kitchen made things easier and more comfortable for everyone. We’re also glad our communication before and during your stay helped everything go smoothly. We truly appreciate your recommendation and can’t wait to welcome you back next summer!
The home was beautiful, well kept, and close to all the action in town. The owners and customer support is quick to answer questions/provide information as needed! Couldn’t recommend enough!
Reply from AvantStay2026-06-29
Thank you so much for the kind review, Trevor! We're thrilled the beautiful, well-kept home close to all the action in town and our owners and customer support team's quick answers and information all came together so well. It means a lot to hear you couldn't recommend us enough — we'd love to welcome you back anytime!
The house was clean and pretty well maintained. I liked that the pool was serviced while we were there. There were plenty of towels. Communication was easy and appreciated working with a rental company I’ve used before.
Reply from AvantStay2026-06-29
Thanks so much for your kind review, Carrie! We're delighted to hear you enjoyed your stay and appreciated the clean, well-maintained home, fresh pool service, and ample towels. It's especially rewarding to know our communication made your experience smooth, and we're honored that you chose to stay with us again. We truly appreciate your continued trust and look forward to welcoming you back for another great stay!
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Kurt J · 1 review · Experienced 2026-06-29 ·
★★★★★
Getaway weekend
Great location with plenty to do in Germantown and a short uber ride to Broadway. If you like to explore plenty of bars to hit on a walk to Broadway.
Reply from AvantStay2026-06-30
Thank you so much for your kind review, Kurt! We're delighted to hear you enjoyed your getaway weekend and appreciated the great location. It’s wonderful that you were able to explore Germantown and easily get to Broadway to enjoy the local bars and nightlife. We truly appreciate your feedback and hope to welcome you back for another fun stay soon!
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Judi · 2 reviews · Experienced 2026-07-01 ·
★★★★★
We rented Copperhead by AvantStay
We rented Copperhead by AvantStay, Sevierville,TN. The place is showing its age and neglect. Several important amenities were broken and we couldn’t use them. The washer broke on the first use, the hot tub had 1/2 of the jets not working, and the light over the stove was out, leaving you to cook facing a dark wall.
Many pieces of furniture are now rusted, warped, well worn and having broken support pieces. Be careful where you sit. Bare legs were uncomfortable on the rusted out furniture now in the pool room. Not the ones pictured. Some of the furniture is the one in the pictures just older and neglected.
We wasted hours of our family vacation with emails, texts and calls to AvantStay to get assistance. They claim the important items will be fixed next week. (After we leave!). There were safety issues a broken pool child access lock (they did fix this) and broken door frame with exposed nails and fractured wood (not fixed). We found 2 nails in the bottom of the pool. Their maintenance person left our home unlocked when they came to the home. One of the outside access codes to enter the house was very obvious and not changed between guests. We felt this was very insecure.
The home holds 16 people, we had 14. It is under stocked. Only 1 bath towel per person. 2 kitchen towels. There were 11 dinner forks, 7 teaspoons, 9 dessert forks, 9 larger spoons and 16 knives. That meant we never had enough silverware to serve the family at once. We had 2 (worn out) 8 inch fry pans. Nothing larger. (They did deliver 2 nice sized fry pans, this was great).
There were no hot pads and only the 2 kitchen towels so my daughter burnt a finger using the wet towel as a hot pad.
12 pool towels were supposed to be enough for the 14 of us. Maybe it would have worked if we had a functioning wash machine. We had to use the laundromat 20 minutes away.
The night before we left they did deliver hot pads and some new kitchen towels but we had the broken washer and could not wash them prior to use (as stated on them to get the chemical residue off).
This home has so much potential but it has not been maintained. The furniture should be replaced. The refrigerator pictured has been replaced by a smaller and cheaper one, with barely enough space. The view is great. The decks are great but in need of new furniture. The dining table on the main deck has a large rust spot on one side and slopes down in the middle. The hot tub would be great if the jets worked.
The $700 to heat an indoor pool for 4 days was outrageous. The temperature wasn’t warm enough for most of the adults to enjoy it. AvantStay said it was the correct temperature. It couldn’t have been even 80 degrees.
The location is great, the house itself worked perfectly for our family bedroom wise. But it isn’t an upscale rental in it’s current condition. It is not worth the $6500 we paid for the 4 day usage. (We did receive $716 back from them for lack of use of the amenities this wasn’t enough).
Be careful what you get with them, this home is neglected.
Reply from AvantStay2026-07-03
Thank you for taking the time to share such detailed feedback, Judy. We're sorry the condition of the home and several maintenance issues impacted your stay and took away from your family vacation. During your visit, our team worked to address a number of the concerns you raised, and we've shared your additional feedback with the team responsible for the home so the remaining maintenance, inventory, and safety items can be properly addressed. We appreciate you bringing these concerns to our attention, and we'd welcome the opportunity to provide you with a much better experience should you choose to stay with us again.
Thanks so much for your kind words, Gabriela! We're so happy to hear that you really loved the place. It was a pleasure hosting you, and we truly appreciate your feedback. We hope to welcome you back for another wonderful stay soon!
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Kathy Floyd · 1 review · Experienced 2026-06-25 ·
★★★★★
Beautiful views of the ocean
Beautiful views of the ocean. Comfortable beds. Quiet neighborhood. Excellent location. The elevator made it very easy to take things up and down. The apartment was great for one of the family members with a small child.
Excellent communication via text while we were there, checking to make sure all was going well. We’d stay here again.
Reply from AvantStay2026-06-29
Thanks so much for your wonderful review, Kathy! We're delighted you enjoyed the beautiful ocean views, comfortable beds, quiet neighborhood, and convenient location. It's great to hear the elevator made your stay easier and that the apartment worked well for your family, including your little one. We're also glad our team’s communication helped make your visit even more enjoyable. We truly appreciate your kind words and look forward to welcoming you back for another memorable stay!
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mark childers · 1 review · Experienced 2026-06-27 ·
★★★★★
Would highly recommend
Everything went very smoothly. The place was spotless. Communication was great.
Reply from AvantStay2026-06-29
Thank you so much for your wonderful review, Mark! We're delighted to hear everything went smoothly and that you found the home spotless. It's also great to know our communication helped make your stay enjoyable. We truly appreciate your recommendation and hope to have the pleasure of hosting you again soon!