AvantStay (avantstay.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. 87% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
The location was great. Very short walk to all the activities. The unit itself was clean, spacious, had everything we needed. It was also quiet, which is far better than the ones up by downtown. The private parking and locked gates adds a nice luxury and safety feature. The hosts were responsive. All in all it was great and we'll want to stay there again.
Reply from AvantStay2026-07-20
Thank you for your wonderful review! We're so happy to hear that you found the home clean, spacious, and well-equipped, and that the location made it easy to enjoy everything nearby while still offering a quiet and relaxing atmosphere. It's great to know you appreciated the private parking, gated access, and our responsive team. We truly appreciate your feedback and look forward to welcoming you back for another great family stay!
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Holly Santiago · 1 review · Experienced 2026-07-15 ·
★★★★★
We had experienced great communication
We had experienced great communication. The house was exactly as it was described and our family really enjoyed it. Conveniently located with fun things to do with our kids. We would definitely book with AvantStay again.
Reply from AvantStay2026-07-20
Thank you for your kind review, Holly! We're so glad to hear that the communication was seamless and that the home met your expectations. It's wonderful that your family enjoyed the location and had plenty of fun activities to enjoy with the kids. We truly appreciate your support and look forward to hosting you with AvantStay again in the future!
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Jennifer Aelvoet · 1 review · Experienced 2026-07-16 ·
★★★★★
Family Vacay
Great customer service and communication. Spacious house, great location. Our kids loved the private pool. The fire pit was great for making s'mores every night and relaxing outdoors. Will definitely be coming back in the near future.
Reply from AvantStay2026-07-20
Thank you for your wonderful review, Jennifer! We're thrilled to hear you and your family had such a great vacation and enjoyed the spacious home, convenient location, and private pool. It’s especially nice to know the fire pit became a favorite spot for making s’mores and creating special memories together. We appreciate your kind words about our customer service and communication, and we can't wait to welcome you back for another stay soon!
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Chris Brown · 1 review · Experienced 2026-07-15 ·
★★★★★
Great Lakefront Retreat
Everything from the app. to manage the booking, the communications via text during the stay, to the ease of instructions for check-in/check-out, opened my eyes to what other properties Avantstay may offer. Laker's Pointe was a great property - we liked the direct access to the lake. The grill was super clean, the hot tub was easy to use and the indoor space was inviting. Kids loves the game room and our dog enjoyed the vacation maybe more than anyone. Lots of animals visit the property as well, and the fishing was fantastic. Minor issues - basement fridge not working, kitchen not as equipped with enough dishware - were easy to overlook as we enjoyed everything else.
I do recommend swapping out the 2nd King bed for double bunks/trundle to better accommodate those with several kids. Overall a great time.
Reply from AvantStay2026-07-20
Thank you for your thoughtful review, Chris! We're delighted to hear that you enjoyed the seamless booking experience, clear communication, and easy check-in and check-out process. It's wonderful that Laker's Pointe provided such a memorable getaway, with highlights like the lake access, clean grill, hot tub, game room, great fishing, and even a vacation your dog enjoyed!
We also appreciate you sharing your feedback about the basement refrigerator, kitchen dishware, and bedroom configuration. Suggestions like yours help us continue improving the guest experience. Thank you for your recommendation, and we look forward to welcoming you and your family back for another relaxing lakeside stay!
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Sue Hyzdu · 1 review · Experienced 2026-07-18 ·
★★★★★
Plenty of supplies like paper towels
Plenty of supplies like paper towels, toilet paper, dishwasher detergent and laundry detergent.
Lots of communication
Reply from AvantStay2026-07-20
Thank you for your review, Sue! We're glad to hear you appreciated the well-stocked home and found the provided supplies helpful during your stay. It's also wonderful to know our communication kept you informed throughout your visit. We appreciate your feedback and hope to welcome you back again soon!
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Carol · 3 reviews · Experienced 2026-07-17 ·
★★★★★
Seamless check in
Seamless check in. New construction. Excellent customer service. Quiet and clean. Felt like home!
Reply from AvantStay2026-07-20
Thank you for your wonderful review, Carol! We're so glad to hear that your check-in was seamless and that you enjoyed the new home, excellent customer service, and the clean, quiet atmosphere. Knowing that the home felt like your own is the highest compliment we could receive. We truly appreciate your feedback and look forward to welcoming you back for another great stay!
The house was clean and nice view. Everything close the beach, HEB. Amazing location
Reply from AvantStay2026-07-20
Thank you for your kind review, Juana! We're delighted to hear you enjoyed the clean home, beautiful views, and amazing location. It's great that being close to the beach and H-E-B made your stay even more convenient. We appreciate your feedback and hope to welcome you back for another wonderful stay soon!
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Ann From Long Beach · 2 reviews · Experienced 2026-07-11 ·
★★★★★
Great location with parking and a view…
Great location with parking and a view of the mountains. Beautiful apartment, with a nice clean and well stocked kitchen. The check-in was easy and the staff was very responsive and helpful. Looking forward to returning soon.
Thank You,
The Roberts Family
Huntington Beach California
Reply from AvantStay2026-07-17
Thank you so much for the kind review, Ann! We're thrilled the great location with parking and the mountain view, the beautiful apartment with the clean, well-stocked kitchen, the easy check-in, and our very responsive, helpful staff all came together so well. It means so much to hear the Roberts Family from Huntington Beach is looking forward to returning soon — we can't wait to welcome you all back!
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Stephanie · 3 reviews · Experienced 2026-07-16 ·
★★★★★
Beach Home away from Home
We felt right at home during our vacation in Newport Beach CA. Steps from our own special beach we stayed in our well stocked condo four nights. Walkable to The Fun Zone, plenty spacious living areas, and comfy beds for when our heads hit the pillow after long days adventuring in the SoCal sun. Bonus for easy access high chairs, beach balls, garage parking and laundry in the complex. Internet is spotty but wasn’t too much of an issue for us since we were off the grid on vacation. We will most certainly stay again.
Reply from AvantStay2026-07-17
Thank you so much for the kind review, Stephanie! We're thrilled the home-away-from-home feel just steps from your own special beach, the well-stocked condo, the walkable Fun Zone, the spacious living areas, the comfy beds after long SoCal adventure days, and the bonuses of high chairs, beach balls, garage parking, and complex laundry all came together so well for your 4-night stay. We appreciate you sharing the note on the spotty internet, as this kind of input is helpful for future guests. It means a lot to hear you'll most certainly stay again — we can't wait to welcome you back!
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Lissa · 1 review · Experienced 2026-07-10 ·
★★★★★
Great stay at Avantstay at Belcourt
I had a great stay at Avantstay at Belcourt. The studio is very nice liveable space. I really liked the walk-in closet especially nice for two people who overpack.Also having the balcony was very nice touch. The balcony was especially nice at night overlooking the city.Last but not least the studio was clean. The Avantstay team was very responsive to any questions or concerns I had.The only issue I had with my stay is the outrageous parking fees,but their not connected with the facilities. I would def stay here again.
Reply from AvantStay2026-07-17
Thank you so much for the kind review, Lissa! We're thrilled the very nice, liveable studio, the walk-in closet perfect for two overpackers, the nighttime city-view balcony, the clean space, and our AvantStay team's very responsive service all came together so well at AvantStay at Belcourt. We appreciate you sharing the note on the parking fees, as this kind of input is helpful for future guests. It means a lot to hear you'd definitely stay here again — we'd love to welcome you back anytime!
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Kyle Heath · 1 review · Experienced 2026-07-12 ·
★★★★★
Great customer support
Great customer support. The circuit breaker tripped for the washer dryer units and they sent a repairman to come find and reset the breaker while we were out.
Reply from AvantStay2026-07-15
Thank you for sharing your experience, Kyle! We're glad our team was able to respond quickly and resolve the washer/dryer issue while you were away. We appreciate your kind words about our customer support and hope to welcome you back for another seamless stay!
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Ryan Jensen · 1 review · Experienced 2026-05-30 ·
★★★★★
Deceptive Business Practices
Deceptive Business Practices: AvantStay Manipulates Bank Data Fields to Defraud Customers
Avoid renting any property managed by AvantStay, Inc. They are a deeply unethical corporate entity. Following a severe, documented material breach of contract at one of their luxury properties (where they sold a premium booking with explicitly marketed amenities they had already quietly sold off weeks prior), their localized management explicitly admitted to the bait-and-switch in writing via text message.
Instead of executing a fair resolution, their corporate support team attempted to force a minor, non-consensual token credit. When we exercised our consumer rights to open a standard billing dispute with our card issuer, AvantStay retaliated by submitting a fraudulent representment file to the bank. They deliberately entered a corrupted data string—claiming an impossible $50,700.00 refund on a $3,282.05 total transaction balance—solely to trick the bank’s automated processing bots into prematurely shutting down the dispute.
This intentional data manipulation triggered a severe automated glitch on our account statement, resulting in an illegal double clawback of funds that even AvantStay openly conceded they had surrendered. A formal regulatory complaint has been filed and accepted by the Consumer Financial Protection Bureau (CFPB) under Complaint ID 260714-35492145 to investigate their processing manipulation. Do not trust this company with your credit card or your vacation plans. They will manipulate financial networks to trap your money.
Reply from AvantStay2026-07-17
We're sorry your stay did not meet your expectations, Ryan. We understand your disappointment regarding the unavailable golf cart and the condition of the hot tub upon arrival, and we regret the impact these issues had on your vacation. Our team worked to address the concerns during your stay and provided compensation following a full review. While we recognize we were unable to reach the resolution you were seeking, we appreciate you taking the time to share your feedback.
Our experience at Grand Vista is one that we will remember forever! The views were simply breathtaking. We could see the fireworks from Dollywood which were spectacular. The cabin was spacious with plenty of room for our family to have a place to go and relax, but also cozy where we could spend time together as a family as well. The pool and hot tub were a big hit for everyone as well. I 10/10 recommend Grand Vista for a getaway!
Reply from AvantStay2026-07-13
Thank you, Conley, for your amazing review! We're thrilled to hear your stay at Grand Vista created memories that will last a lifetime. It's wonderful that you enjoyed the breathtaking views, watching the Dollywood fireworks, and the spacious yet cozy layout that was perfect for your family. We're also glad the pool and hot tub were such a hit. Thank you for your 10/10 recommendation—we truly appreciate it and look forward to welcoming you back for another unforgettable getaway!
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customer · 2 reviews · Experienced 2026-07-12 ·
★★★★★
The house is exactly as advertised
The house is exactly as advertised, very clean. All the little amenities were great. The staff is very responsive to any need immediately. Great house!
Reply from AvantStay2026-07-13
Thank you for your wonderful review! We're delighted to hear the home was exactly as advertised and that you found it clean, well-equipped, and comfortable. It's also great to know our team was responsive and able to assist you promptly whenever needed. We truly appreciate your kind words and hope to welcome you back for another great stay!
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Kitty · 1 review · Experienced 2026-07-10 ·
★★★★★
Great cabin
Great cabin. Took my parents for the first time and they loved it. We’re close enough to all the attractions and restaurants, yet was able to unwind at the end of the day with the hot tub and pool table. Clean, neat aesthetic and was truly a nice cabin. Open, bright, just beautiful.
Reply from AvantStay2026-07-13
Thank you, Kitty, for your wonderful review! We're delighted to hear you and your parents had such a great first cabin experience. It's fantastic that you enjoyed the convenient location, while still being able to relax with the hot tub and pool table after a day of exploring. We're so glad you loved the cabin's clean, bright, and beautiful atmosphere, and we hope to welcome you back for another memorable stay soon!
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Linda McWilliams · 1 review · Experienced 2026-07-05 ·
★★★★★
More crowded than it looks
More crowded than it looks. Not much bigger than hotel with squeezed in kitchen. Could be cleaner. Only 2 sets of towels for stay, no laundry. Don’t mind using towels twice but 4 days? Great location for groceries and hop on hop off trolley so did not need to use car.
Reply from AvantStay2026-07-14
We're glad the location made it easy to enjoy the area and that you were able to take advantage of the nearby grocery stores and trolley, Linda. We're sorry the home didn't fully meet your expectations in terms of space and cleanliness. Your feedback has been shared with the team responsible for the home for review, including your comments regarding the towels provided. We appreciate you taking the time to share your experience.
We have booked a beach house with AvantStay the last 4 years because this company truly works hard to ensure our stays are worry free! Each email or text is answered immediately. Any problem that may arise is taken care of quickly. The properties are exactly as pictured and described.No unpleasant hidden surprises! The outside facilities are also clean and pools and outdoor showers are well kept. We will continue to use AvantStay for our yearly trips to Isle of Palms.
Reply from AvantStay2026-07-13
Thank you, Jillian, for your continued trust and loyalty over the past four years! We're honored to be part of your annual trips to Isle of Palms and are delighted to hear our team has consistently provided responsive service and worry-free stays. It's wonderful to know the homes have met your expectations and that you’ve enjoyed the clean, well-maintained outdoor spaces. Your kind words mean so much to us, and we look forward to welcoming you back for many more memorable beach vacations!
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BG · 1 review · Experienced 2026-07-07 ·
★★★★★
Deceptive, terrible, don't use
I will never book anything with AvantStay ever again.
I booked a property through AirBnB that was managed by AvantStay. On the AirBnB listing, it said that pets were allowed. On the day we were supposed to stay at our listing, we were informed by an AvantStay representative that no pets were allowed on the property and that we had to cancel our listing. They then kept our money and would not refund us thousands of dollars for a service we never received. Deceptive advertising, would never use them again.
Update: AvantStay has flagged this review as "defamatory." There's nothing "defamatory" about the truth. They don't care about their customers. Their action to flag my review only further prove their deceptive methods.
Reply from AvantStay2026-07-14
Thank you for taking the time to share this, and we're sorry for the frustration this situation caused. We take concerns like yours seriously and would genuinely like the opportunity to look into what happened and make it right. Since we're unable to identify your booking from this review, we'd appreciate it if you'd reach out to us at [email protected] with your reservation details so we can follow up properly. We appreciate you bringing this to our attention.
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Samuel · 4 reviews · Experienced 2026-07-08 ·
★★★★★
Avant stay makes it easy to reserve…
Avant stay makes it easy to reserve your vacation rental. When I had a question I called and the staff is very responsive and knowledgeable. I also received messages throughout my stay to ensure they are available if I had any questions or concerns. Great pricing and wide variety of houses to choose from. Thank you
Reply from AvantStay2026-07-10
Thank you, Samuel! We're so glad to hear that your reservation experience was smooth and that our team was responsive and helpful throughout your stay. We appreciate your kind words about our communication, selection of homes, and value. Thank you for choosing AvantStay, and we hope to welcome you back for your next vacation!
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Kim Wood · 1 review · Experienced 2026-06-25 ·
★★★★★
AdvantStay property in poor condition
My husband and I stayed at the AvantStay property, Pelican’s Porch, in Port Aransas from June 26-30,2026. The property was in terrible shape. The game room was flooded and moldy smelling due to a malfunctioning swamp cooler, two barbecue grills were rusted through and the outside porch and dining tables were filthy. The worst part of the stay was the unit reeked of cigarette smoke from the apparent smoker who stayed in the unit before us. The cleaning staff had to have known and communicated the condition of the unit to the company, but they did not warn us, find a new location or cancel our stay. We communicated with both the local office, Sway, and the international office immediately after arriving, but they were unable/unwilling to provide other accommodations and did not offer to refund the $3600 we paid in advance. We made attempts to find other accommodations in the area although we risked losing our money, but none were available who accepted pets. We could have made the 4 hour drive home, but had family meeting us there and did not want to miss out on time spent with them. We did ask for someone to come change the a/c filter only to find there was not a filter in the unit. Throughout our stay the company apologized both in calls and through texts and stated multiple times we would be compensated for the inconvenience. At the end of our stay, AdvantStay offered $400 and then $600 after we protested that was not enough for our inconvenience. And yes, we took pictures and videos we forwarded to them. The final figure was certainly not enough. Looking back, we should have left and forfeited our money because the smoke was a risk to our health and permeated all our belongings. We joined the AvantStay membership prior to our stay for additional concierge services and cancelled today, another $150 expense. Never again!
I was contacted on July 16, 2026, by AvantStay staff who offered more money if I would delete this review. I refused as I felt it was important as it might prevent others from having the same awful experience. They did refund the membership fee for AvantStay because obviously I won’t be staying with them again.
Reply from AvantStay2026-07-07
We're sorry your family's stay fell so far short of what it should have been, Kim. Spending part of a trip meant for time with family instead of dealing with the condition of the home is genuinely disappointing, and we understand why. Our local team worked to address the concerns they could during your stay, and we've taken your feedback seriously and reviewed everything you documented. Your comments have been shared with the team responsible for the home so these issues can be properly addressed for future guests. We appreciate you taking the time to share your experience.
