My items look just as beautiful as the…
My items look just as beautiful as the pictures of them.
About AVIDLOVE
Data updated- Website
- avidlove.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 10 reviews
- Replies to negative
- 100% (17/17)
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About this business
We shape intimates and desires fit for you. Choose your styles and choose how you want to be. Be lots of things, all at once. No judgment. No labels. No limits.Founded in 2015, our mission is to support every woman to appreciate and adore the best part of herself – from the inside and the outside. It all begins with a great piece of lingerie and we are constantly offering a variety of lingerie for a variety of needs. We have served more than 20M clients around the world and we aim to take care everyone’s desire. We are the epitome of muse. Wear it right the very first time and rouse the muse inside you.We will help you find designs that dazzle and ensure that you will live life in style.Let us embark on this magical journey together,where Design Meets Desire.Visit our website
Written by the business, not verified by us.Is AVIDLOVE legit?
AVIDLOVE (avidlove.com) has a 4.1 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 79% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews; 10 of them were added in the last 12 months. Last updated 2026-09-04.
What people say
I was supposed to get 3 teddys and get…
I was supposed to get 3 teddys and get one free. My red one never came and to file a claim is way too difficult. I will it order from them again. I emailed them about it and got no where. It’s rediculous.
Reply from AVIDLOVE2025-01-28
Hi there, We sincerely apologize for the frustration and disappointment you have experienced due to not receiving your items. We understand how important it is to receive your order promptly, and we regret that we have not met your expectations in this regard. Please be assured that we are actively working to resolve this issue and provide you with a satisfactory resolution. If there is anything else we can do to assist you or if you have any further concerns, please do not hesitate to reach out to us. We are here to help and want to ensure that you have a positive experience with us. Thank you for your understanding and patience. We appreciate your trust in us, and we hope to have the opportunity to serve you better in the future. Warm regards,
I have not received my entire order…
I have not received my entire order still.
Reply from AVIDLOVE2025-01-26
Hi there, We are truly sorry for the delay in delivering your order in time . We regret that we did not meet your expectations in this instance. The shipping delay you experienced is not reflective of the level of service we aim to provide. We sincerely apologize for any inconvenience or disappointment this may have caused you . Your feedback is important to us, and we appreciate your understanding. We will take your comments into consideration as we work to improve our shipping processes and ensure timely deliveries for our customers. If there is anything else we can do to assist you or if you have any further concerns, please do not hesitate to contact us. We value your business and hope to have the opportunity to serve you better in the future. Warm regards,
Sent wrong items but resolved
Sent wrong items - color but ultimately let me keep wrong items with a full refund. I am enjoying them even though not the color I wanted .
Reply from AVIDLOVE2025-01-22
Dear CustomerWe are sorry that you were not satisfied with the product you received. We understand how frustrating this must be, and we deeply regret any inconvenience it has caused you. To address your concerns, our customer service team has contacted you by Email, if you did not receive reply please check the spam folder. Your satisfaction is our top priority, and we assure you that we will take your feedback seriously and work on improving our processes to prevent similar issues in the future. If you have any further questions or if there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help.
Don’t waste your time on priority…
Update: The company reached out and apologized for the delay in the shipping process and refunded me for the extra shipping. I really appreciate that they took it seriously and resolved the issue. Don’t waste your time on priority shipping, I paid extra to get it earlier and it didn’t show up till 2 weeks later. Customer service was also no help, and the tracking number they gave me was all over different companies that aren’t normal track websites. I will not be ordering any from here again.
Reply from AVIDLOVE2025-01-20
Hi there, We are truly sorry for the delay in delivering your order in time . We regret that we did not meet your expectations in this instance. The shipping delay you experienced is not reflective of the level of service we aim to provide. We sincerely apologize for any inconvenience or disappointment this may have caused you . Your feedback is important to us, and we appreciate your understanding. We will take your comments into consideration as we work to improve our shipping processes and ensure timely deliveries for our customers. If there is anything else we can do to assist you or if you have any further concerns, please do not hesitate to contact us. We value your business and hope to have the opportunity to serve you better in the future. Warm regards,
Paid extra to ship and still was very late
I paid for expedited shipping with a projected delivery date of the week of 19DEC24, but did not receive my order until many days after Christmas. Why offer a service, accept money, and make bogus promises if you have no intention of honoring what you offer. The company offered to repay me what I think was about the cost of what the expediated shipping was. I honestly did not verify the amounts. Regardless of the cost the item was promised a week before Christmas and was delivered almost two weeks after. There is no way to fix disappointment on a significant day. I will say that my Wife does like the items and they do fit her well. The quality of the items seem to be pretty good.
Reply from AVIDLOVE2025-01-08
Hi there, We are truly sorry for the delay in delivering your order in time . We regret that we did not meet your expectations in this instance. The shipping delay you experienced is not reflective of the level of service we aim to provide. We sincerely apologize for any inconvenience or disappointment this may have caused you . Your feedback is important to us, and we appreciate your understanding. We will take your comments into consideration as we work to improve our shipping processes and ensure timely deliveries for our customers. If there is anything else we can do to assist you or if you have any further concerns, please do not hesitate to contact us. We value your business and hope to have the opportunity to serve you better in the future. Warm regards,
Fits perfectly
Fits perfectly, very comfortable
Great company! Great products! Great service!
Tons of great options to choose from! Great fabric quality! I did have an issue with my own size selection. The customer service was amazing, responded very quickly, was very helpful, and didn't make me feel bad or judged for needing a slightly bigger size. Will definitely be ordering from avidlove many more times! Thank you!
My first issue was the pricing
My first issue was the pricing, for the quality that was received it did not live up to the price of the product. The material was cheap and the lace was that of SHEIN. It just does not match what pricing they have for the products. My second issue was that I paid for express shipping for 4 of my items to arrive within a week. Which I think is ample amount of time for express shipping. 3/4 items arrived in 3 days which was amazing. The last item was not delivered for 3 weeks. I don’t know why that specific item came late if 3 came together in my order I was frustrated because the tracking was not working or allowing me to view when it was actually going to arrive until I reached out to support and they told me it was gonna arrive next year January when it was midway through December.
Reply from AVIDLOVE2025-01-08
We are sorry that you were not satisfied with the product you received. We understand how frustrating this must be, and we deeply regret any inconvenience it has caused you. To address your concerns, our customer service team has contacted you by Email, if you did not receive reply please check the spam folder. Your satisfaction is our top priority, and we assure you that we will take your feedback seriously and work on improving our processes to prevent similar issues in the future. If you have any further questions or if there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help.
Great selection. Easy return policy
Unique specialty design for Christmas.
It was good …
It was good …. received how do the panty hose straps hitch to the panty hose?
Love it
The perfect size
great product
Good quality at great prices.
Quality of the product in expediency of…
Quality of the product in expediency of the delivery.
Avidlove sells the highest quality…
Avidlove sells the highest quality products. My wife absolutely loves everything I get her for them
Came quick
Came quick, and a cute little bell choker was included. More high quality than expected
Let's start with ordering
Let's start with ordering, had the right size and easy to place order. Shipping you are the first company to deliver at a great time and on time. Fantastic. Products are right size fun to wear. Overall I would definitely order from you in future. Merry Christmas
No delivery
Reply from AVIDLOVE2024-12-24
Hi there, We sincerely apologize for the frustration and disappointment you have experienced due to not receiving your items. We understand how important it is to receive your order promptly, and we regret that we have not met your expectations in this regard. Please be assured that we are actively working to resolve this issue and provide you with a satisfactory resolution. If there is anything else we can do to assist you or if you have any further concerns, please do not hesitate to reach out to us. We are here to help and want to ensure that you have a positive experience with us. Thank you for your understanding and patience. We appreciate your trust in us, and we hope to have the opportunity to serve you better in the future. Warm regards,
Requested a return and never heard back
Reply from AVIDLOVE2024-12-24
We are sorry that you were not satisfied with the product you received. We understand how frustrating this must be, and we deeply regret any inconvenience it has caused you. To address your concerns, our customer service team has contacted you by Email, if you did not receive reply please check the spam folder. Your satisfaction is our top priority, and we assure you that we will take your feedback seriously and work on improving our processes to prevent similar issues in the future. If you have any further questions or if there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help.
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