We shape intimates and desires fit for you. Choose your styles and choose how you want to be. Be lots of things, all at once. No judgment. No labels. No limits.Founded in 2015, our mission is to support every woman to appreciate and adore the best part of herself – from the inside and the outside. It all begins with a great piece of lingerie and we are constantly offering a variety of lingerie for a variety of needs. We have served more than 20M clients around the world and we aim to take care everyone’s desire. We are the epitome of muse. Wear it right the very first time and rouse the muse inside you.We will help you find designs that dazzle and ensure that you will live life in style.Let us embark on this magical journey together,where Design Meets Desire.Visit our website
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Is AVIDLOVE legit?
AVIDLOVE (avidlove.com) has a 4.1 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 79% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews; 10 of them were added in the last 12 months. Last updated 2026-09-04.
Edit: i'm revising to 4 stars - the initial frustration is still there, and never did get the missing part, but the item is usable without and I did get a replacement for the "delivery failure" package. So, they tried, I don't imagine getting spare parts from China is feasible for something so inexpensive to begin with, and it's lovely lingerie, well made for the price.
My order was split into 2 packages, and while the first one was delivered in a reasonable time, it was missing part of the item. I contacted Avidlove and asked for the missing part. I got no response. I had the "insurance" so I tried to report a problem, but their records said the package hadn't been delivered so I couldn't. I tried to report a shipping info discrepancy, and after providing the requested info, I've gotten no further response, and the shipping info is still wrong.
The second package has a "delivery exception" for "failure to locate the recipient" even though they just delivered the other package and they were going to the same address, so I have no idea if I'll ever get the package, and we've already established that getting an answer about anything is futile.
I would give them 0 stars if I could.
Reply from AVIDLOVE2025-07-07
We are sorry that our products did not satisfy you. Since we cannot obtain your order information, could you please contact us through the following contact information? Please rest assured that we will definitely provide a solution for you.
Email：[email protected]
our phone number：(+1) 5862802888
Everything I ordered was in excellent condition, and exactly what I order.
Reply from AVIDLOVE2025-05-15
We are sorry that you were not satisfied with the product you received. We understand how frustrating this must be, and we deeply regret any inconvenience it has caused you.
To address your concerns, our customer service team has contacted you by Email, if you did not receive reply please check the spam folder.
Your satisfaction is our top priority, and we assure you that we will take your feedback seriously and work on improving our processes to prevent similar issues in the future.
If you have any further questions or if there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help.
Keep requesting return address not receiving any response
Reply from AVIDLOVE2025-05-06
Hi there,
We are sorry to hear about the issues you encountered with your order and our customer service. We strive to provide excellent service and are disappointed to hear that we fell short in this instance. Our team has responded to your inquiries, and we kindly ask you to check your email, including your spam or junk folder, for our response, as it may have been misdirected. We value your feedback and are committed to resolving your concerns. Please let us know if there is anything else we can do to assist you.
Best regards,
I did not receive my package. It was hard to see tracking info because a coupon kept popping up on the screen. This was as purchased made for a special occasion. It was not left at my door. First time shopping with your company, very disappointed.
Reply from AVIDLOVE2025-05-04
Hi there,
We sincerely apologize for the frustration and disappointment you have experienced due to not receiving your items. We understand how important it is to receive your order promptly, and we regret that we have not met your expectations in this regard.
Please be assured that we are actively working to resolve this issue and provide you with a satisfactory resolution. If there is anything else we can do to assist you or if you have any further concerns, please do not hesitate to reach out to us. We are here to help and want to ensure that you have a positive experience with us.
Thank you for your understanding and patience. We appreciate your trust in us, and we hope to have the opportunity to serve you better in the future.
Warm regards,
Bought this for my girl, prob shoulda went a size up but it fits well, decent material, meshy but not scratchy, and she looks really nice in it as well. Tiddys tiddying, and she a bigger girl so the curvyness looks good on her too.
Quality for cost. Also sizing is accurate. I've tried a lot of other places and paid twice as much for something that broke right out of the packaging.
I recently had a mastectomy and will be having reconstruction surgery
I bought this nightie to show despite my cancer diagnosis and what I have lost as a result of it, I can still be sexy and alluring as a woman.
Very poor quality items but customer service was ok
Reply from AVIDLOVE2025-04-27
We are sorry that you were not satisfied with the product you received. We understand how frustrating this must be, and we deeply regret any inconvenience it has caused you.
To address your concerns, our customer service team has contacted you by Email, if you did not receive reply please check the spam folder.
Your satisfaction is our top priority, and we assure you that we will take your feedback seriously and work on improving our processes to prevent similar issues in the future.
If you have any further questions or if there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help.
Liked ease of ordering. Did not even come close on the size chart. I am hoping that this company honors the email to send a different sized garment at no cost.
Reply from AVIDLOVE2025-04-27
We are sorry that you were not satisfied with the product you received. We understand how frustrating this must be, and we deeply regret any inconvenience it has caused you.
To address your concerns, our customer service team has contacted you by Email, if you did not receive reply please check the spam folder.
Your satisfaction is our top priority, and we assure you that we will take your feedback seriously and work on improving our processes to prevent similar issues in the future.
If you have any further questions or if there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help.
I ordered a 3 month subscription. The quality of pieces has been good and fit nicely. That's pretty much where the good ends. The first shipment took 6 weeks to get here when I ordered it. Also, they do not come in packs of 5. They come however Avidlove decides to ship it, and tracking information was only provided for the first item. My 13 items received so far have come in 5 shipments. Still waiting on two items: 1 item was just a skirt, not a set, and another item (the 12th) was the exact same as in the first package. No responses via email. Eventually got in contact with the call center (the hours do not match posted) and they said duplicates can be expected because it is a mystery. The person on the phone could not say how many items had been shipped and said they would call me back but that did not happen. So overall, the mystery is if, what, and when all the items will show up. I may order individual items from Avidlove again because for the price the pieces have been nice, but shopping sales elsewhere may match the cost with better clarity, timelines, and customer care. I like the idea, wish it was executed better not just felt like random returns shipped your way at some point.
Update: after posting here they did reach out. It appears the items are on the way so I increased the stars for customer service.
Reply from AVIDLOVE2025-04-15
Dear Customer,
We did reply to your Email and asked you which products you received are the same, could you please reply to our Email so that we can help you solve the problem?
Best regards
The website has very good pictures that details the outfits both front and back. Delivery was quicker than I expected and the material is so soft. My girlfriend was very happy. I had to return part of the order due to my guessing the wrong size and the return experience was so simple and easy. I am book marking this site for future use.
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