American Water Resources (awrusa.com) has a 4.7 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Home Services and its reputation is excellent. 89% of reviews are 4 stars or higher and 3% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
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carol james-ekunwe · 3 reviews · Experienced 2026-07-09 ·
★★★★★
American Water Resources is responsive
American Water Resources is responsive, and reliable. Customer support is pleasant and helpful. I had a plumbing issue and they contracted a plumbing service who was unable to fix the problem but immediately American Water Resources contacted another company better equipped to resolve the issue. They definitely took the stress off me. I’m happy I have them ( it’s been about 6 years since I’ve had them), and I would definitely recommend them. The cost of this insurance is also incredibly reasonable for the service you get.
Thanks American Water Resources!
Reply from American Water Resources2026-07-10
Thank you for being with us over the years – we truly appreciate it. Knowing our service continues to earn your trust is the best compliment we could receive. With over 2 million homeowners protected and over three decades of experience, we’re committed to being there whenever you need us. We look forward to continuing to support your home.
Perkins Plumbing is amazing. The staff that answers the phone always patient caring great communication skills. Mr. Jason is the plumber that came to my home, he is always on time very professional great communication skills he provides awesome service. Very impressive he explains what needs to be done as he works. He is very good at his job. Absolutely no improvement needed. Thank you Perkins Plumbing for being the best.
Reply from American Water Resources2026-07-08
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
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bob Scott · 2 reviews · Verified · Experienced 2026-06-16 ·
★★★★★
My problem was with my sewer
My problem was with my sewer. each and every time I called I had a rapid someone was at my home within hours. following the call I received many up to the minute text of time the service company would be at my home. all the companies they sent worked clean and with respect of our home.
Once it was determined our sewer was broken the sent a sewer replacement company. again they were outstanding. We are a very satisfied and happy with the outcome of our sewer problem.
Reply from American Water Resources2026-06-24
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
