From ordering to deliver was second to…
From ordering to deliver was second to none . Getting it seat up way easy , straight forward,fun to start printing
About Bambu Lab
Data updated- Website
- bambulab.com
- Category
- Electronics & Technology
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 965 reviews
- Replies to negative
- 97% (360/370)
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About this business
Bambu Lab builds state-of-the-art 3D printers that break the barriers between the digital and physical worlds, bringing creativity to a whole new level. Right now we have three sites located at Shenzhen and Shanghai in China and Austin, Texas of U.S.
Written by the business, not verified by us.Is Bambu Lab legit?
Bambu Lab (bambulab.com) has a 3.1 out of 5 rating on OK.one, based on 965 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 97% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery service and the exceptionally intuitive setup process, which allows new users to start printing smoothly within minutes of unboxing. People are also highly impressed by the outstanding print quality, the wonderful software, and the generally reliable performance of the machines over time. Some reviewers were not happy with technical glitches, noting unexpected extruder malfunctions, annoying cutting errors, and hardware issues after brief periods of use. Others experienced occasional delivery delays, missing items, or carrier problems that caused considerable frustration when trying to receive their packages securely.
Auto-generated from all reviews of this business. For reference only.What people say
Good price very prompt delivery
Good price very prompt delivery, what more could ask for!
Always great products and super fast…
Always great products and super fast delivery!
I bought a P2S 3D printer with AMS2 PRO…
I bought a P2S 3D printer with AMS2 PRO And the Bambu Lab world is fantastic. I didn’t know anything about 3D printers—just had lots of ideas I wanted to bring to life—but as a mechanical drafter, I have to say that creating and printing with Bambu Lab and its ecosystem is incredibly simple; it’s designed for everyone, experts and beginners alike.
The apple under 3D Printers
Delivery and customer service are always on point, the prices are fair and the Makerworld ecosystem + Points makes it an rewarding and lively platform:). The out of the box experience is topnotch. One hope for the future is they will respect the opensource community a bit more.
Best 3D printers
Best 3D printers, best Filament, best Shop!
Very easy
I vind it really easy to use
Constant late deliverys
It's takes a lot longer than the specified delivery time's they give you. Nothing ever comes on time or when they say it will! I ordered 6kg of filament 3 days ago and it still hasn't been shipped. It's still on the processing phase. I've ordered 2 printers from them about a year ago with AMS and they took over 2 weeks each to reach me.
Reply from Bambu Lab2026-10-24
We have noted your feedback regarding the processing and shipping timelines for your orders. We understand that timely delivery is important, and we are working to improve our logistics and fulfillment efficiency. If you have any questions or require assistance regarding the status of your current order, please feel free to reach out via Live Chat for immediate support: https://support.bambulab.com/liveChat We appreciate your perspective to help us evolve.
Very great 3d printers especially for…
Very great 3d printers especially for beginners but just as good for experienced users. Also extremely intuitive software and connect ability. Would recommend for everyone.
Fast delivery
Fast delivery, big range of products, good discount scheme
Everything was perfect !
Everything was perfekt !
Fantastic
Fantastic service. Quality products and smooth easy transaction
Filament was very fast at my front door
Love it
Love it. Easy to set up, very straightforward. I'm very happy with it
Amazing customer service and support
Great experience
Fast delivery easy to order
Fast delivery easy to order I feel it’s glitching a lot on website tho when I’m placing order then going in often my order is empty or I gotta log in again I used Chrome and I got business and private account for IT info
I have had 4 printers over the years
I have had 4 printers over the years, but the p2s is by far the best. I arrived promptly. Great price. I have done over 900hrs with out a hitch.
Have had a lot of trouble with the very…
Have had a lot of trouble with the very bad winding of the filament. Never catches that problems before with Bambu Filament
Reply from Bambu Lab2026-10-24
We are sorry to learn that the winding quality of your recent filament rolls has not met your expectations. We take such reports of performance inconsistencies seriously, as we are committed to ensuring a reliable printing experience for all our users. To ensure our team can investigate the specific issue you are facing and provide the necessary assistance, please submit a support ticket via the link below: https://bambulab.com/en/my/support/tickets/create?from=1 We appreciate your perspective to help us evolve.
Prompt dispatch and delivery
Really easy to order,fast shipping and delivery again.thanks
Becoming an essential tool.
Bought it to do one particular job and soon realised it was going to be extreemly useful afterwards, far more than I expected. It also great to know that any problems can be sorted with minmal effort too.