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Bambu Lab

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965 reviews

3.1965 reviews
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About Bambu Lab

Data updated
Website
bambulab.com
Category
Electronics & Technology
Location
China
Status
Unclaimed
Last 12 months
965 reviews
Replies to negative
97% (360/370)
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About this business

Bambu Lab builds state-of-the-art 3D printers that break the barriers between the digital and physical worlds, bringing creativity to a whole new level. Right now we have three sites located at Shenzhen and Shanghai in China and Austin, Texas of U.S.

Written by the business, not verified by us.

Is Bambu Lab legit?

Bambu Lab (bambulab.com) has a 3.1 out of 5 rating on OK.one, based on 965 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 97% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery service and the exceptionally intuitive setup process, which allows new users to start printing smoothly within minutes of unboxing. People are also highly impressed by the outstanding print quality, the wonderful software, and the generally reliable performance of the machines over time. Some reviewers were not happy with technical glitches, noting unexpected extruder malfunctions, annoying cutting errors, and hardware issues after brief periods of use. Others experienced occasional delivery delays, missing items, or carrier problems that caused considerable frustration when trying to receive their packages securely.

Auto-generated from all reviews of this business. For reference only.

What people say

Delivery was slow

Delivery was slow told its onway but was still 3 day later than told

Reply from Bambu Lab2026-10-23

We are sorry to learn that you experienced a delivery delay when receiving your package. We fully understand the inconvenience during the waiting process and have carefully noted your feedback for the continuous optimization of our logistics and delivery services. Thank you for sharing your genuine shopping experience with us.

I've been having problems with my P1S…

I've been having problems with my P1S for months!! Time and again, I'm prompted to perform various operations on the printer and upload the results!! It seems they don't want to replace it, even though it's under warranty!! Not good service.

Reply from Bambu Lab2026-10-23

We are sorry to learn that you have experienced a frustrating situation during your usage and subsequent service. We have located your support ticket, and our team will continue to follow up with you through the existing ticket. Thank you for your patience and cooperation, and please feel free to communicate with us in the ticket if you have any further questions.

Kudos to Bambu Lab!

I am 100% satisfied across all departments! My experience with Bambu Lab has been top-notch from start to finish—from the exceptional product quality and smooth order processing to the fast and reliable delivery service. Their 3D printers and products perform brilliantly, and their attention to detail shines through every aspect of their service. A textbook example of professionalism and customer focus. Highly recommended!