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Money & Insurance

Banner Life family of companies

100 reviews

4.4100 reviews
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About Banner Life family of companies

Data updated
Website
bannerlife.com
Category
Money & Insurance
Location
United States · Frederick
Status
Unclaimed
Last 12 months
100 reviews
Replies to negative
0% (0/13)
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Is Banner Life family of companies legit?

Banner Life family of companies (bannerlife.com) has a 4.4 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 83% of reviews are 4 stars or higher and 11% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.

What people say

V
Vladimir J Nemecek · 1 review · Verified · Experienced 2026-08-03 ·

Keieran their representative was…

Keieran their representative was courteous and professional and pleasant to work with.

D
Darin S Souza · 1 review · Verified · Experienced 2026-08-07 ·

My agent Jim Simpson

My agent Jim Simpson, the rate I received and the customer service when I needed to make a change were all great. Wonderful combination.

E
ERIC SWIFT · 2 reviews · Verified · Experienced 2026-08-06 ·

Have Stage 4 cancer and they are making…

Have Stage 4 cancer and they are making hard to access ecxelerated death benefit

M
Michael Anthony Champagne · 1 review · Verified · Experienced 2026-08-07 ·

SHEILA

Excellent and friendly communicator.

K
Kelly · 1 review · Verified · Experienced 2026-08-06 ·

Cheap product, poor automated answering system

I love that the products are cheap. The automated answering system is a pain. Trying to get to talking to a person instead of a robot takes ages and you have to be careful to hit the right button or it will hang up on you. I have to call multiple failed every time I need anything so that I can navigate the maze of the automated answering system before a get to an actual customer service agent.

J
JS Michigan · 1 review · Verified · Experienced 2026-08-05 ·

An A+ Insurance Company, but they get an F for customer service

Very, very poor customer service. Hideously long delays to get the simplest things done.

R
Ruth N Ambush · 1 review · Verified · Experienced 2026-08-06 ·

Choose wisely

My term life insurance will expire and I’m still living. ALL THE YEARS I paid into this policy seems so unfair.

L
Lisa Meliti · 1 review · Verified · Experienced 2026-08-06 ·

Lady was very sweet and helpful

Lady helped us and was very sweet.

J
Jim Borda · 4 reviews · Verified · Experienced 2026-08-05 ·

Excellent customer service and very…

Excellent customer service and very knowledgeable and friendly people.

S
Servando Hernandez · 1 review · Verified · Experienced 2026-08-06 ·

Family

My questions were answered

M
Marvin Feldman · 3 reviews · Verified · Experienced 2026-07-22 ·

cannot get a simple billing issue…

cannot get a simple billing issue resolved

J
Jonathan Spencer · 13 reviews · Verified · Experienced 2026-08-03 ·

Excellent service

Excellent service. Thank you!!!!

K
Katherine Felix · 4 reviews · Verified · Experienced 2026-08-03 ·

Banner staff were so helpful.

Very helpful with my situation.

T
Tuty E. Mow · 1 review · Verified · Experienced 2026-07-30 ·

Sherrill

Sherrill, was very nice and helpful with my questions.❤️

B
Barbara J Polun · 1 review · Verified · Experienced 2026-07-31 ·

Very helpful and friendly

Very helpful and friendly, insert all my questions and put me at ease

R
RUDOLPH HART · 2 reviews · Verified · Experienced 2026-07-31 ·

ThIt went okay.ey explained every thing I need to…

They explained every thing I need to know.

W
William Hawkins · 2 reviews · Verified · Experienced 2026-07-31 ·

My call was answered quickly

My call was answered quickly. The representative listened to my request and provided the information I needed.

J
Jessica Dunlap · 1 review · Verified · Experienced 2026-07-31 ·

Their service representatives are very…

Their service representatives are very kind and professional!

B
Benjamin Goldstein · 1 review · Verified · Experienced 2026-07-31 ·

Very helpful information

Very helpful information was provided

S
Silas Medina · 3 reviews · Verified · Experienced 2026-07-24 ·

Great service