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Money & Insurance

Banner Life family of companies

100 reviews

4.4100 reviews
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About Banner Life family of companies

Data updated
Website
bannerlife.com
Category
Money & Insurance
Location
United States · Frederick
Status
Unclaimed
Last 12 months
100 reviews
Replies to negative
0% (0/13)
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Is Banner Life family of companies legit?

Banner Life family of companies (bannerlife.com) has a 4.4 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 83% of reviews are 4 stars or higher and 11% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.

What people say

J
Jeremy Jossund · 1 review · Verified · Experienced 2026-07-24 ·

Very good company

J
Jerome · 2 reviews · Verified · Experienced 2026-07-24 ·

Great Customer Service

Great Customer Service. Thank you.

T
Tawanna S Thomas · 1 review · Verified · Experienced 2026-06-03 ·

She was professional

She was professional, very knowledgeable. Very helpful.

M
MARC · 2 reviews · Verified · Experienced 2026-07-17 ·

Quickly assured me that it wasn’t a…

Quickly assured me that it wasn’t a problem.

E
Eduardo Morales · 1 review · Verified · Experienced 2026-07-21 ·

Excellent service

R
Richard Morris · 1 review · Verified · Experienced 2026-07-22 ·

Banner Life Service

Customer assistance is always very capable and friendly. Easy process for us.

A
A.L. · 1 review · Verified · Experienced 2026-07-21 ·

I needed help with my policy so I…

I needed help with my policy so I called the 800 number on the back of my statement. I was automatically directed to a live representative and waited maybe 10 seconds before Gladys took my call. She was kind, patient, and she answered all my questions. I’m very pleased with Banner!

L
Lewis Wayne Andrews JR · 1 review · Verified · Experienced 2026-07-08 ·

Elite Customer Service: Sherrill is the Best!

Banner Life has some excellent, top notch customer service and their insurance offerings are great and reasonably priced! Love that I went with a Banner Life product.

M
Michael Ernest Raymond · 1 review · Verified · Experienced 2026-07-21 ·

Shamekia the phone representative very…

Shamekia the phone representative very professional just the right amount of empathy and professionalism.she is fantastic.

J
John Van Dyke Jr · 2 reviews · Verified · Experienced 2026-07-21 ·

Great company

Always easy to get help with concerns or questions you may have.

P
Pam · 2 reviews · Verified · Experienced 2026-07-20 ·

Everyone that I had spoke to within…

Everyone that I had spoke to within that company was very helpful. Did the very best they could. My only concern was your automated teller. It had problems understanding what I was trying to say to get to where I needed to. I speak English very well it may have just been a misunderstanding on the machines part.

F
Fred Eugene Laster · 1 review · Verified · Experienced 2026-07-20 ·

very helpful

M
MGO · 1 review · Verified · Experienced 2026-07-17 ·

Banner Life, professional and easy to work with.

Banner Life was easy to work with over the phone. The questions pertaining to my policy were answered in a simple and professional manner.

K
Kenny Rogers · 1 review · Verified · Experienced 2026-07-17 ·

All questions answered to complete satisfaction during difficult time

All questions answered

D
Daniel Ponder · 1 review · Verified · Experienced 2026-07-17 ·

I was not able to speak to a live person

I was not able to speak to a live person. I was sent to voicemail. Still waiting for a call. Should be this hard to do business

L
Lawrence A Finger · 14 reviews · Verified · Experienced 2026-07-15 ·

I got the help I was looking for.

J
James F. · 1 review · Verified · Experienced 2026-07-16 ·

Banner has great customer service reps

Banner has great customer service reps, and easy to use and access online portals. The life insurance policy I have provides great value for the money and peace of mind.

D
Donnette Flowers Warren · 1 review · Verified · Experienced 2026-07-16 ·

Great company

I have been with Banner for over five years. They have great American customer service people. Their automated service is good as well. Their prices for life insurance are good.

S
Stevie Ray Stimpson · 1 review · Verified · Experienced 2026-07-15 ·

Great Experience

Quick and Easy Call to make

B
Bill · 1 review · Verified · Experienced 2026-07-16 ·

Excellent service.