Talk to your people who know about the product
I called the two different times and both times I talked to an actual person without waiting too long. Both of the people I talked to were able to give me accurate information about the parts I needed in an older model of coffee grinder, the Preciso. I haven’t had customer service like that in a very long time.
Reply from Baratza2026-07-16
We appreciate the feedback here. It's great to hear you were able to reach someone quickly and get accurate information for your Preciso. Knowledgeable support and long-term parts help for older grinders are a big part of what we do. Kind regards, Baratza